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Freeman's Aire Serv

Heating and Air Conditioning

About us

Tennessee boasts some of the most beautiful landscapes in the country. However, winter and summer in the city can be miserable without the appropriate amenities. Don't let your heating and cooling system malfunction during the worst of the weather! Turn to Aire Serv of Memphis for quality heating and cooling services in Memphis, TN. Our team of highly trained Memphis HVAC repair professionals have the tools and understanding necessary to get the job done right the first time. We take time to inspect your heating, ventilation, and air conditioning (HVAC) unit to find the root of the problem and its cause. Your Reliable HVAC Contractor in Memphis, TN We check the entire system, including the fuse, breaker, thermostat, registers, coils, evaporator drains, etc. Our Memphis HVAC team creates customized solutions to help your heater or AC work like it's supposed to so you can relax.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Cooling, Heating, Emergency HVAC Services, Indoor Air Quality, Carbon Monoxide & Smoke Detectors, Humidifiers & DeHumidifiers, Air Purification, Thermostat Installation, Commercial.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
0%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.4
Showing 1-22 of 22 reviews

Edward K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new heating/cooling unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Stephen G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jacob H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

kathy P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked heat and air units. Provided information on replacement options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Purchased a deal for HVAC inspection. The Freemans had a family emergency and had to cancel, but they quickly refunded my payment and offered to reschedule at a later date for the same price. They were very nice and seemed honest. I would consider them for another job. I apologize for such an empty review. Angie's List software keeps popping up windows trying to get me to post a review, so I posted to stop the annoying messages.
Description of Work: Purchased a Angie's List special deal for HVAC inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Don M.
11/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: At the end of the call, I felt I had paid almost $200 for the privilege of a sales visit. In addition to being stood up for the original appointment, a polite sales pitch *seemed* to be the substantive return on investment. My AC units were "working fine," but an additional $300 plus of service was recommended. Just felt like a scam, but maybe all marketing feels like a scam. Maybe I would have been more trusting if the original appointment had been kept.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$180

KATHERYNE C.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned vent for dryer...no problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Edward M.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had some difficulties along the way. First, their equipment broke down before they came, they had to order some parts for the repair. They phoned me to tell me about the delay. When we scheduled another appointment, they had just set up when our electricity went out due to stormy weather. They scheduled another day and we had a lot of rain which postponed the work. Finally they came out and did the job in about an hour. I think that they were as happy to have this completed as I was. They were persistent and courteous and did a fine job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Gary M.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I talked to Charlotte Gilchrist with Freeman's Aire around June 20th to schedule the service. I wanted it performed on July 10th at 8:00 AM and she confirmed that date and time. I bought this for my daughter who had purchased a house and wanted the HVAC checked out and serviced. She took off from work and I got up and drove an hour to get there. At 8:10 I called Freeman's Aire and Charlotte was not there but I was told I was not scheduled for this morning. Said they could come that afternoon and I told them we had other appointments in the afternoon and could not be there. I take not showing up on time as indicative of the company's customer service and therefore do not want to deal with them. At this time I just want a refund and we will handle this ourselves.
Rating CategoryRating out of 5

Mary G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Job done on time and well. no complaints, here!
Description of Work: cleaned out dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Amy A.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna M J.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned out the dryer pipe that goes thru the attic. |They checked the A/C pressures. |We were very satisfied with their work. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

JIMMY T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The two employees did a excellent job and were very nice. They seemed to know what they were doing and answered all questions.
Description of Work: Clean out dryer vent hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lisa W.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
They performed services fine.
Description of Work: Cleaned dryer vent and inspected HVAC

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$49

Stewart S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: Cleaned dryer vent, checked heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Raymond C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
A-1 service. Courteous and friendly. Very professional. I took out a 1 year contract with them.
Description of Work: Air conditioning check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Freeman's Aire Serv
We appreciate the great review and look forward to servicing your system!

Randy B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced A/C. Went well. Explained work in detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Freeman's Aire Serv
We are happy to know you were satisfied with our service. Thank you for taking time to write a good review!

Don S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
He had to order the Defrost Control part, but was able to come back that afternoon and put in it. I was surprised he came back the same day, because he thought it would not be till the next day. He did a great job and my system works great. Very pleased with the service.
Description of Work: Checked my Heating unit system, Replaced Defrost Control (Universal), charge system with 3 lbs of R22 Refrigerant, and bought the 1 year Silver Advantage Plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Freeman's Aire Serv
Thank you for the GREAT review! We appreciate our customers and it's good to know you were pleased with our service. Charlotte Gilchrist Office Manager

William G.
03/2014
1.0
heating & air conditioning/hvac
  + -1 more
I have had intermittent phone service, so I contacted Freeman and requested that we communicate via e-mail to schedule the appointment. They agreed to do so but never did. When I called them again they said they would have to get with me later because they had some big jobs.
Description of Work: I had bought a "Special" through Angie's list that was charged to by debit card.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$39.95

Response from Freeman's Aire Serv
Please accept our apologies for the communication error. We would be more than happy to offer you a free service call/tune up. We do value our customers and regret that you didn't have a positive experience. Please contact us at 256-828-8686 and we will take care of you.

max pindera P.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Very happy with them. They identified and solved a potential problem. Only reason they did not get straight A's is they were not free, (the only way you get A's in my book).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Freeman's Aire Serv
We appreciate the opportunity to service your system. Thank you for taking time to write a review.

Cheryl H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Called Freeman Heating Air and they came out the same day. Had it fixed in no time, which was a good thing since it was the middle of winter.
Description of Work: Cleaned pilot assembly on heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Brian P.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Rick and his Technicians tony and nathan installed the new unit in one day Quality work preformed at a great price.
Description of Work: Removed a gas pack and installed a heat pump with a great knowledge of the highest seer unit for the money, talked about plan to install proper size duckwork in the new bedroom at a later date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Freeman's Aire Serv
Thank You for sharing a great review on Freeman's Aire Serv. We hope all of our customers are just as pleased with our service!

    Contact information

    2099 Hillshire Circle, Suite A , TN 9016122683, Memphis, TN 38133

    http://www.aireserv.com/huntsville

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Freeman's Aire Serv is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Freeman's Aire Serv accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Freeman's Aire Serv offers free project estimates.
    No, Freeman's Aire Serv does not offer eco-friendly accreditations.
    No, Freeman's Aire Serv does not offer a senior discount.
    Yes, Freeman's Aire Serv offers emergency services.
    Yes, Freeman's Aire Serv offers warranties.
    Freeman's Aire Serv offers the following services: Cooling, Heating, Emergency HVAC Services, Indoor Air Quality, Carbon Monoxide & Smoke Detectors, Humidifiers & DeHumidifiers, Air Purification, Thermostat Installation, Commercial.

    Contact information

    2099 Hillshire Circle, Suite A , TN 9016122683, Memphis, TN 38133

    http://www.aireserv.com/huntsville

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day