Excellent Roofing LLC

Description of Work: We had a leaky window, and it seemed to come from a clogged gutter. Upon inspection, there was a hole in the roof. Having used Kee's Roofing within the past coupling of years and the quality of their work, I never considered calling anyone else. The work involved meant removing damaged shingles, cutting away roofing wood exposed to weather, replacing wood, roofing felt, and "weaving" new shingles to make an invisible repair over 2 ( TWO !!! ) peak/valley areas.

Description of Work: We needed a new roof on a house we own and they changed it for us.

Description of Work: Removed old roof (2 layers), replaced bad decking, installed water proofing membrane around all openings & valley areas, installed under roof barrier and 30 year TAMKO premium roofing,& installed ridge venting in upper ridges. Hauled old materials from site & cleaned nails, old materials, etc. from flower beds, bushes and lawn.

Description of Work: They did some construction and roofing work.

Description of Work: Due to hail damage they replaced the entire roof.

Description of Work: They ripped and replaced a roof.

Description of Work: Our home is 105 years old, 2,600sq/ft with two stories. They completed pulled the roof down to the decking. They replaced some decking and also installed some kind of ventilation system around 3 sides of the house. They then put an electric exhaust fan in the attic.

Description of Work: Remove existing shingles on house and install on a clean deck the following: Ltd lifetime architectural roof system - customers choice starter shingles, ice/watershield (valleys, sidewalls, pipes, chimneys), ridge cap shingles, felt underlayment Replace all vent pipe boots Replace step flashing & counter flashing as needed replace chimney flashing Paint pipes & flashings to match roof Includes labor, material, dumpster & clean up rotted/broken wood replaced at $3/lf or plywood $35/st Install two attic breeze 252-a solar fans angie's list discount

Description of Work: Replaced approxiimately 105 ft. of gutter, four down spouts. Some of the new gutter was tied into exisiting gutter. Work was excellent, pricing was very competive, color match excellent. Prompt in coming out giving an estimate, professional, upfront and honest. There were several other jobs in front of ours and intermittment delays due to rain, it took approximately three (3) weeks to get the job done. Could have been better with communicating delays rather than me calling them to find out when, what , where ?I will use them again but will request a definite start date and finish date. Thanks

Description of Work: I bought a coupon for roof inspection for $75 dollars from Angies list after I found tow shingles on my lawn. The fee was to apply to repairs. the roof inspection was conducted promptly by a serviceman who was actually a supervisor, without direct roofing experience. He overstated the amount of wind and hail damage to my roof, and recommended contacting my insurance company. This was correct as there was some damage, but less than he indicated. The report was a checklist only, and i had to ask several times for photos of my roof. The serviceman also stron

Description of Work: We had a very complicated roofing project that other roofing companies did not want to attempt. One other roofing company bid on the project and I thought very highly of them. The owner of Excellent Roofing personally got involved with our project planning due to it's complexity. There were three components to our project. The attic area above our garage was finished into a living area by the original builder. It was incorrectly insulated and inadequately air conditioned. Most of our attic areas were inadequately ventilated. The main areas of the house needed a new roof. A complication was that we were in the planning stages to install a rooftop solar power array. We wanted a roofing system that was attractive to the street and would allow the installation of the solar panels without penetrations of the roof. This required a standing seam steel roof where the panels were to be installed. We also wanted a tile roof appearance otherwise. We choose a Decra Metal Shingle roof for the areas visible to the street. The Decra was a very efficient roofing choice as it creates a small air gap between the shingles and the roofing underlayment. The steel also reflects heat.

Description of Work: They came out and replaced some wind damaged shingles and vinyl siding removed and installed correctly.

Description of Work: The guy David came out, spent 15 minutes looking at my roof and gave me a written estimate.

Description of Work: Travis went the extra amount needed to do the job right. We had a little more damaged siding that was not in the scope of the job but He went ahead and fixed it without an increase in price and without having to ask.

Description of Work: I used Excellent Roofing to replace the roof on my house a couple of weeks ago.

Description of Work: Complete re-roof including tear off of old roof. Repair of a small amount of roof decking. New and larger gutters and new down spout on one side of the house. Complex roof with multiple valleys.

Description of Work: Everything stated below in this review is my personal recollection of the facts and my personal opinion and is, to the best of my knowledge, absolutely truthful. On July 5, 2011, I received a Proposal from Excellent Roofing (also referred to as “the Contractor” and/or “John Bennett”) to perform roofing and gutter work on my home. I asked Mr. Bennett to go over the Proposal with me as I desired to limit the scope of work he desired to do. After almost 4 months, he called to discuss the scope. Finally on October 28, 2011, I received a revised Proposal from Mr. Bennett which I executed on October 29, 2011. The work detailed in the final Proposal consisted of installing a tapering system on my second story flat roof and then applying a PVC membrane over it. In addition, all of the gutters on the second story and those on the first story (south side of my home) were to be replaced. A roof edge flashing was also to be replaced. In addition to the work in the final Proposal, I agreed to have the Contractor reroof a slightly angled roof on the first story of my home and remove some metal work from a skylight on the second floor. The cost in the original Proposal was $19,075. The lower roof and skylight work were $6,000 and $250 respectively, bringing the total final price to $25,325. Mr. Bennett took measurements of my roof at least four times (July 2011, Oct. 2011, Feb. 2012, and April 2012). After each of the last three times, he said he would begin work shortly. He FINALLY showed up to perform the work on April 30, 2012, (approximately 10 months after originally contacting me to do the work). Several weeks prior to starting the work, I told Mr. Bennett that I wanted to see his tapering plan prior to beginning work. He called me when he was out of town at a “solar” seminar and told me he had the plan with him. I asked him to fax it to me and he said he would do so. When I did not receive the fax, I called his secretary, Michelle, two times and told her both times that I had not received the fax. She said she would contact him about it. He never did fax the supposed plan he said he had. I came to learn that he only had roof measurements and had no plan at that point. When Mr. Bennett returned to town, he called one afternoon and told me he was going to a local supply company to develop the tapering plan on their computer. He said he would have it that afternoon, so I asked him to fax it to me late that day. He said he would but I never received a fax from him. To my astonishment, on the day work was to begin (4/30/12), Mr. Bennett showed up at my home and had no tapering plan available for me to approve. Fortunately I had, myself, drawn a rough plan of how I thought the tapering should work. I was fortunate to have at my home that morning, another local well-respected contractor who was discussing another project with me. This contractor, Mr. Bennett and I fully discussed my plan and we all agreed that, since my plan was the best and only option, it would be the plan which Excellent Roofing would execute. Mr. Bennett fully agreed and I copied the plan so he could show it to his workmen. So Mr. Bennett agreed that (a) all angles in the tapering system would be done according to the plan so NO POOLING would occur after completion, (b) the roofline would be tapered so that NO TAPERING MATERIAL WOULD BE VISIBLE FROM GROUND LEVEL and (c) the gutters would be angled appropriately to either existing or new downspouts so they would HOLD NO WATER. Because I was so concerned that the tapering plan was done correctly, Mr. Bennett agreed that the roof tapering angles would be fully laid out AND NOT NAILED DOWN and that he would take pictures to allow me to approve the layout BEFORE IT WAS NAILED DOWN. Mr. Bennett told me (shortly after arriving on the site the first day) that he had to leave to get his wife’s car inspected and that he would be back shortly. Unfortunately he did not return until late that afternoon. I am disappointed that he mislead me into believing he would actually be overseeing (at a minimum) the design of my roof tapering system. His workmen actually began nailing the system over the existing roof mid-morning. When I heard nailing occurring, I called him on his cell phone to voice my concern that I had never seen any of the pictures he promised to take prior to the roof tapering being attached. His excuse for the workmen beginning without my approval of the layout was that they were only nailing all of the outside edges down as we agreed so none of the roof would be visible from ground level. I found out late in the week of April 30, 2012, that Mr. Bennett’s workmen had not followed the agreed-upon tapering plan but had devised one of their own. Upon my initial inspection of the roof on the afternoon of May 3, 2012, I found that there were actually many places where, when viewed from ground level, the tapering system was clearly visible. I pointed this out to Mr. Bennett and told him I was so concerned about the work that I was going to have an inspection performed. I engaged the services of an award winning roofer and he found that (a) the agreed-upon tapering plan had not been followed, (b) there were still flat areas in the roof, (c) the roof actually pitched backward, away from the gutters on the front part of my house, (d) many gutters were angled in the wrong direction or not at all, (e) there were voids (open air spaces) under the membrane where the angling material had not been properly connected and (f) the membrane was clearly visible from ground level at several points around my home. Mr. Bennett’s men returned on May 8, 2012, and worked for several more days trying to correct the deficiencies. They finally finished and cleaned up on May 10, 2012. When I inspected the roof on May 11, 2012, I was astonished to find that the agreed-upon tapering plan had still not been followed, water continued to pool on the roof, the tapering was still clearly visible at ground level from at least one area in my yard and several gutters were still angled incorrectly or not angled at all. I discussed these deficiencies with Mr. Bennett and he agreed to give me a discount of approximately $2,500, basically noting on my invoice that ponding still existed on my roof and some gutters were not angled correctly. Prior to making payment, I noticed a white membrane had also been used on my first story roof and I asked Johnny Walker, one of Excellent Roofing’s supervisors, if that would pose any problems. Mr. Walker clearly stated that it would cause no problems. I also pointed out air pockets in the first story roof and Mr. Walker assured me they were normal and would cause no problems in the future. Based upon the discount I was receiving for the deficiencies I knew about at the time and relying on Mr. Walker’s statements, I paid Mr. Bennett generously and promptly. I left home shortly thereafter on vacation. Upon returning from vacation, I noticed that the highly reflective, bright white membrane installed on my first story roof by Excellent Roofing is so blindingly white, that on sunny days, individuals looking out of the two bedrooms overlooking this roof are blinded by the extremely bright white light reflected off this roof. No comfortable views to the wooded area north of my home are possible on sunny days. All of the shutters must remain closed. Also, the reflection is so bright and strong on sunny days that it changes the color of the wall next to it from its medium gray color to almost white, making that wall appear as if it has only been primed with white primer. The first story roof initially had a black membrane which had cracks in it so Mr. Bennett agreed to replace it. But instead of replacing it with another black membrane, he chose, on his own, without consulting me and without telling me the negatives associated with such a blindingly white roof, to install a bright white, highly reflective membrane. The following actions also occurred during construction and were very disappointing: (a) the trashing of my wife’s bathroom by the workmen allowing roof debris to fall through an open skylight, (b) the workmen leaving nails in my driveway almost everyday, (c) Excellent Roofing’s supervisor not showing up for a pre-arranged meeting on May 2, 2012, (d) my constantly having to remind the workmen to close the gates to the backyard so my dog would not get out, (e) the inability of the workmen to correctly prime siding (including all sides and the ends) prior to installation, (f) the setting of an unsightly and smelly portable toilet on my parking pad when I had told Mr. Bennett early on that his men could use the bathroom in my pool house, (g) my having to come up with an alternative solution when his gutter man, Eleazar, wanted to install a downspout which would pour a considerable amount of water onto by brick patio just outside my den door, hindering ingress and egress and likely eventually causing mold and mildew problems, (i) the workers sleeping on my driveway and parking pad, (j) Mr. Bennett’s asking if I was going to pay him prior to the work being completed and getting so upset when I told him no, that I called my guard service to the site in an abundance of caution, (k) Mr. Bennett’s not furnishing a certificate of insurance prior to the work beginning as required in the proposal (l) the workmen working until 8 pm for the first two nights, interrupting my family during the dinner hour, (m) Mr. Bennett’s promising that the work would be completed in 2-3 days and it was clearly not and (n) Mr. Bennett's disturbing behaviors (in my opinion) including that of an argumentative bully at times. While the quality of the work is certainly substandard, all of these other occurrences made the project much worse.

Description of Work: They completely re-did our roof. We have a duplex-type house.

Description of Work: We had a leak in our garage roof

Description of Work: Complete tear off of old roof and installation of new roof.

Description of Work: They put soffit vents on my house.

Description of Work: Mr. Kee replaced a couple of pipe boot flashings. The job was done in a timely and professional manner and the area was clean when he left. I would hire him again when needed.

Description of Work: We had three layers of old roofing removed on a house and a stand alone garage, some rotted decking found/replaced and new roof's installed on both.

Description of Work: I used Excellent Roofing for roofing estimate.

Description of Work: We had a three tab asphalt roof on a 3000 sq. ft. home that was leaking. The roof was approximately 18 years old and needed to be replaced. We also needed to have a cricket built on the roof to route water away from a poorly constructed valley. In addition, we needed to have some ceiling repair done in the garage. We shopped around and received six estimates. The best, most comprehensive, and surprisingly the cheapest estimate was Excellent Roofing.