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Excellent Roofing LLC

Roofing, Gutters, Skylights,

About us

We are the higest credentialed roofing contractor in the Mid-South. We have achieved the level GAF Master Elite, Certainteed Select Shingle Master, and Owens Corning Preferred roofing contractor.

Business highlights

22 years of trusted experience

Services we offer

Residential & Commercial Roof Replacement & Re-Covers, Solar Attic Fans, Gutters, Siding, Windows, Carpentry, Painting, Insulation, Radiant Barrier Foil, Skylights, Sun-Tunnels & Roof Repairs. Flat Roofing Coatings & Liquid Roof Systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-419 of 419 reviews

John A.
03/2013
5.0
gutter repair, roofing
  + 0 more
John came out and gave us an estimate on our storm damaged roof and was very professional and very understanding of our unwillingness to replace the whole roof and our decision to only fix the parts that needed to be fixed. He worked well with our insurance and made adjustments according to our very strict budget. His team was quiet, quick, and efficient. The men he sent out to replace our gutters were truly top notch, and the crew he sent out to replace our water damaged ceiling was also excellent. I would not hesitate to use Excellent Roofing again! There are so many shady roofing companies out there and John Bennett and his team absolutely deserve the high praise they get on Angie's List!
Description of Work: -gave estimate -replaced entire storm damaged area -replaced gutters-repaired water damage -replaced ceiling in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Rebecca K.
03/2013
4.0
roofing
  + -1 more
I called and left a message indicating that I wanted a full roof replacement estimate and asking them to call me back on my cell phone-- it has been a week, no response. Update: Communication has now been quick. We have a quote. I appreciate the responsiveness of Excellent Roofing after this miscommunication.
Description of Work: Called for a full roof replacement

Rating CategoryRating out of 5
responsiveness
4.0

Yes, I recommend this pro

Response from Excellent Roofing LLC
The member called Monday, March 4, 2013, 4:09:25 PM. I was very sick that day. I listened to the message on Tuesday and assumed that since the area code was 501, which is Arkansas, a state in which we are not licensed, that I would call and explain that we were not licensed in Arkansas. Things got busy trying to get caught up in the week and I failed to return the members call. When the member posted the complaint on Friday, March 9, 2013, it appears they actually live in Memphis, 38119 zip code, which is an area we do service. I have attempted to call the customer this morning, Sunday, March 10, 2013, 10:01 AM and 10:28 AM and left a message to give an estimate on the roof, but no response. I apologize for making the assumption that the member lived in Arkansas where we are not licensed, and would hope the member would give us another chance to give an estimate.

Adam N.
02/2013
5.0
roofing
  + -1 more
Went well as always. Issues were resolved.
Description of Work: Kee Roofing is our preferred choice whenever we need assistance for roofing projects. Travis is punctual, professional, and trustworthy. He always takes the time to explain the issue and solution. On this occasion Kee Roofing repaired two vent pipe leaks above a new water heater and a plumbing vent pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nathan T.
02/2013
5.0
roofing
  + -1 more
The contractor arrived, began working. He discovered a problem that would prevent doing the repair without doing more damage. He notified me and made several recommendations. There was no charge for the work.
Description of Work: The contractor began prying up the shingles surrounding the damaged area but found that the surrounding shingles were too well stuck and he would do more damage by trying to do the repair. He recommended replacing the who slope. He did not charge for the work he did and left the replacement shingles with me. Very happy with his approach and ethics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginny G.
02/2013
5.0
roofing
  + -1 more
Travis returned my call promptly and came to my house the following day. We have a relatively new house, and Travis found that my contractor had not applied caulk where it should have been to properly waterproof the house. He explained what should have been done when the house was build and what was needed to correct the situation. He explained the kind of caulk he was going to use for the job and consulted me on the color to make sure it fit the color scheme of the house. One of the best house repair experiences I've had. I have since referred Travis to a number of friends and neighbors.
Description of Work: Identified the source of a leak and applied caulk where it was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ginny G.
02/2013
5.0
roofing
  + -1 more
We found water stains on our ceiling and placed a call to Kee Roofing. Having already worked with Kee Roofing on a previous repair, there was no question as to who we would call. Travis Kee came out the same day to evaluate the problem. He identified the sources of the leaks and fixed them quickly. Our house is relatively new and the problems he repaired were caused by our contractor (unsealed vent pipes, numerous nail holes in the shingles, etc.). It was a small and inexpensive repair, but Travis took his time, explained the causes of the problems, and explained how he had fixed them. A++
Description of Work: Identified sources of leaks in the roof and repaired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Craig R.
02/2013
5.0
roofing, skylights
  + 0 more
I bought the deal for a roof inspection because we had a small hole where squirrels were getting in attic and a leak in our sunroom. The technician gave me an estimate to fix the problems. Unfortunately, the leak in the sunroom is allegedly linked to the skylights. They have been caulked several times and the water does not come directly from the skylights. The hole was fixed and they recommended more flashing around some fixtures on the roof. They also replaced a roof vent from our dryer. We were happy with everything except the skylight leak. We were told the only way to fix the problem would be to totally replace the skylights at a very high price.
Description of Work: Roof was inspected and several recommendations were made for problems.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Harold H.
02/2013
5.0
roofing
  + -1 more
They are prompt and did the work that I requested in and I am satisfied with the quality of their work. I would use them again.
Description of Work: I have used Kee Roofing and Home Improvement one week ago. They did some minor roof repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

phyllis Y.
02/2013
5.0
roof cleaning, roofing
  + 0 more
I called Kee's Roofing late yesterday afternoon for help with a roof shingle repair & they arrived at my doorstep first thing this morning. They very courteously inspected the roof situation & immediately discovered I not only had some missing shingles, but also a hole in my roof. They offered to take care of things right then, or come back later, if I preferred. Upon my request that they attend to matters straight away, they went to work. I had some shingles from previous roof work & they were happy to use those in an effort to save me some money. They were friendly, fast, & professional. They're work looked great after they were through. I could not be happier with my Kee Roofing experience. I, also, couldn't recommend them more highly. They are definitely my new roofing company. I will probably need a whole new roof at some point. I'll be calling Kee!
Description of Work: Kee's Roofing is the Best Angie's List Referral Yet!!
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Lori M.
01/2013
5.0
chimney caps, chimney repair
  + 0 more
I was originally quoted by another contractor who came out to give an estimate on the work. I was shocked by the high price and angry when informed that I owed $60 for the estimate, which I was not told before the estimate was done. (Calls to three other contractors verified that those three and presumably others do estimates at no charge.) Travis Kee offered a free estimate, and his price was more in line with what I had expected. He was punctual and very professional. The caps look great. Thanks to Travis for a job well done.
Description of Work: Chimney cap installation
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Brian Y.
01/2013
5.0
roofing
  + -1 more
-When they came out to review the job, they were very professional and knowledgeable about the work that needed to be done. But more importantly, they took the time to make sure I understood and was comfortable with the approach they were going to take to correct the problems. NO question was too ?dumb?. -Quality of work ? They took the time to show me the exact damage before they started to work and then showed me the finished work after it was repaired. A few days after the repairs were completed, we received VERY heavy rain. NO LEAKS to the repaired areas! -Very competitive pricing, GREAT customer service, GREAT attention to detail, and a true desire for the customer to feel confident with their approach and the quality of their work.
Description of Work: 4 leaks in the roof. The source of each leak had to be found and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Danny S.
01/2013
5.0
roofing
  + -1 more
Came out the same day I called and replaced the shingles the next available working day. Hope I don't need him again, but will use him if needed.
Description of Work: Replaced several shingles and left the remainder of the bundle for future use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary Beth M.
01/2013
5.0
roofing
  + -1 more
Wes came out to check house and left samples. Very patient with my indecision on color and type. Gave addresses of houses with different color roofs and types to look at and drove me around to see some roofs. Very knowledgeable and got back with me promptly on all questions. He even roofed the small shed in our backyard to match house. Workers were neat too.
Description of Work: I thought the manager (Wes) did an excellent job helping me with samples and even drove me around to look at some roof styles and colors. Highly recommend this company! Probably a little more expensive but did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Timothy M.
01/2013
5.0
roofing
  + -1 more
I selected 3 contractors based on reviews from Angie's list and asked for estimates. My slection of Excellent Roof was based on Angie's List reviews and information provided by Wes, who did the estimate. Wes even brought by sample shingles and put on the carport roof to help us decide on the color. The workers were fast and did a great job of cleaning up. The lift machines they used to collect the old roofing material certainly made a huge difference in protecting my landscaping from the falling shingles. At the end of every work day, they cleaned up everything and dragged a magnet around to collect stray nails. The roof looks great and the wood repalced was painted to match existing paint.
Description of Work: Full roof replacement, remove all old shingles, lay new shingles, replace wood, install new solar powered roof vents, install new seamless membrane over 2nd floor flat roof. This was a big job; a 4,000 sf, 2 story house with a big roof line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Eric W.
01/2013
5.0
roofing
  + -1 more
I'm in the services industry myself and can say without a doubt that Travis is the most professional contractor I've ever hired. He was extremely responsive, punctual, and incredibly ethical in his business practices. This was a situation in which a roofer could have really tried to milk me for extra work/money but Travis was just the opposite, advising me on what to do now so as it not to be throw away money when it comes time for a new roof. My hat off to you kind sir!
Description of Work: Installed temporary patch over missing vent, replaced power exhaust fan and 5 pipe boot flashing's, and sealed three other pipe boots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

A N.
01/2013
5.0
roofing
  + -1 more
I had about 5 shingles that fell off my roof after some strong winds. I found Kee?s Roofing and Home Improvement on Angie?s List. I called Travis Kee at ten o?clock in the morning about providing me an estimate on the repair and also a quote on a roof replacement. When I called, Travis was on his way to a prior call. He told me he could come by at noon. Travis came over to my home promptly and on time. He was very polite and professional and gave me a fair price on the repairs. He explained exactly how he was going to make the repairs. Because we still has snow on our roof, Travis had to come back on another day to make the repairs. Travis came back on a day that was convenient for my husband to be there when the repairs were made. Travis and Perry came on time again, and made the repairs quickly and professionally. We are very satisfied with the work. Since our home is about 16 years old, we will be calling Kee?s Roofing again when we have the roof replaced.
Description of Work: Replace shingles on roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

james W.
01/2013
5.0
roofing
  + -1 more
Our Arlington TN home (which is now a rental)sustained some shingle damage after some December wind storms. Contacted Travis and he was quick to assess, provide emergency coverage, and return the following day to put on new shingles. Travis provided professional and comprehensive updates on the extent of damage and repairs.
Description of Work: Repair of three wind damaged areas of the roof where shingles had been either ripped or torn away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ed S.
12/2012
5.0
roofing
  + -1 more
The roof looks great. The section was about 8 shingles wide and three rows deep.
Description of Work: Travis came out the very next day that I called him, gave an estimate, got the supplies and fixed my shingles. He took great pride in completing the job the correct way and explained in easy to understand terms the work preformed. I highly recommend this vendor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris C.
12/2012
5.0
doors, insulation
  + 0 more
They did good work. The pricing and everything was good. I would recommend their services and hire them again.
Description of Work: They installed attic insulation and an attic entryway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sondra L. S.
12/2012
5.0
roofing
  + -1 more
It took us a while to get together after the initial call, but as I was about to call back, he was outside measuring it! They did a great job, and yes I would call them again.
Description of Work: Reroofed whole house, tore off old roof, and a useless gable, put on something underneath roof to help it last. They put on a real nice roof and it looks wonderful! The also installed three solar fans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,600

John S.
12/2012
5.0
roofing
  + -1 more
Called for estimate. They returned call Required several calls to establish appointment for estimate. Estimate seemed reasonable. Work performed the next day.
Description of Work: Replace shingles damaged by a tree limb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$525

Linda T.
12/2012
5.0
roofing
  + -1 more
My roof was way overdue for a replacement when I had Travis over for some repairs in January. After sending him an email on New Year?s Day, I expected to hear back from him sometime that week. In just a few hours he called back promising to come by as soon as possible and within two days my roof was leaking no more. After making it through the summer with no more leaks (lucky), a large branch came through the roof in mid November and I knew just who to call. Travis showed up with the original estimate from January and at least 10 colors of dimensional shingles from which to choose. The shingle color and pattern are beautifull! Travis also recommended a GACO roof coating on the flat garden room to eliminate several leaks happening there. Travis? veteran crew was prompt, polite and professional and Travis was on the job the entire time except when getting replacement lumber for our numerous decking repairs. The yard was kept clean and they swept for nails in the driveway numerous times. At all times my roof and I were the center of their attention for the entire day. The job was finished by mid morning the second day (except the GACO curing which took a few days to set up due to cold weather) including slat and decking repairs, boots, vent fan, chimney flashing, drip edges and trim. They even opened the roof underneath an existing ridge vent, which had been improperly installed creating moisture problems in a crawl space! At jobs completion I was presented with a detailed invoice, completed warranty for the shingles, copies of the contracts, picking lists and copies of all lumber receipts. I highly recommend Travis Kee Roofing and will have Travis back every fall for a roof inspection and cleaning. It was refreshing to hire a professional who is experienced, energetic and passionate about his work!
Description of Work: Roof replacement including tear-off of old roof, repair roof decking and replace with new shingles. Work to include all necessary repairs, accesories, trim and remediations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,750

Gwendolyn R.
12/2012
4.0
roofing
  + -1 more
When they repaired the spots in the ceiling they did the whole ceiling and not just the damaged spots. They cleaned up after they finished; inside and out
Description of Work: My insurance company covered the cost. They only took two days to do the roof. It took longer to do the inside ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom R.
11/2012
5.0
siding
  + -1 more
I had done a great deal of research and contemplated doing the job myself but ultimately decide i didn't have time or the manpower to hang siding by myself. I had contacted Kee Roofing via research from both Angie's list and the BBB. Both gave high reviews. I always get three quotes to get a price range and more importantly a "feel" for the people I'm dealing with. Price isn't everything in my opinion, integrity and character are far superior. Travis was my third and final appointment. He arrived on time and we talked about the job for roughly 30 minutes. I found Travis to be very genuine and easy to speak with. He gave me a rough verbal estimate and followed up a day later with the estimate in writing. I agreed to the terms and we scheduled a time for the job to be completed. He and his team showed up on time and were done in one day. I was very happy with the quality of the job. they had done all that was asked, removed the old siding, put up a vapor barrier, installed the new fiber cement siding with new trim, chalk, paint and cleaned up. Very pleased.
Description of Work: Removed old masonite siding and replaced with fiber cement Hardie board siding, trim, chalk and paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

janet B.
11/2012
5.0
gutter repair, roofing
  + 0 more
Professionalism during estimates was great. He spent time with me, showing me my options. They came over several times with samples. Actually put several pieces on the roof so I could see what it would look like. I think my final decision was much better after their influence. The team was scheduled at my conven
Description of Work: Took off old roof and replaced with new. Replaced some gutters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

5321 Pleasant View, Memphis, TN 38134

http://www.excellentroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
4711
Trade License Locale
Tennessee

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights,
Siding,
Finished Carpentry and Woodworking,
Exterior Painting,
Solar Panels,
Gutter Cleaning,
Chimney Repair,
Unfinished Carpentry,
Roof Cleaning,
Chimney Caps

FAQ

Excellent Roofing LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Excellent Roofing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Excellent Roofing LLC offers free project estimates.
Yes, Excellent Roofing LLC offers eco-friendly accreditations.
Yes, Excellent Roofing LLC offers a 5% senior discount.
No, Excellent Roofing LLC does not offer emergency services.
Yes, Excellent Roofing LLC offers warranties.
Excellent Roofing LLC offers the following services: Residential & Commercial Roof Replacement & Re-Covers, Solar Attic Fans, Gutters, Siding, Windows, Carpentry, Painting, Insulation, Radiant Barrier Foil, Skylights, Sun-Tunnels & Roof Repairs. Flat Roofing Coatings & Liquid Roof Systems.

Contact information

5321 Pleasant View, Memphis, TN 38134

http://www.excellentroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM