EASLEY CONTRACTORS

December 25, 2022 the pipe in my master bathroom busted. My insurance agent recommended Easley. The owner Wayne took a few days to get back to me. He made sure I signed a contract to only allow his company to do the work but explained absolutely nothing else. After a week he finally got plumbers there to fix the pipe but they couldn't do their job because my cabinets were in the way. So a few days later some men came and removed the cabinets and put them on my front porch. The plumbers fixed the original leak and when they turned the water back on discovered another leak in the kitchen sink. They tore out the back of the cabinet and the wall and the bottom of the cabinet to fix it. Wayne was told about this and told that the kitchen cabinet needed to be added to the list of things to fix. After I paid the plumbers I did not hear from Wayne for months. My insurance claims adjusters came to my house and wrote up a report. in the report they mentioned trying to contact Wayne to see how much it would cost to fix the under sink area but no one called them back. In March or April 2023 Wayne finally called and got the estimate from my insurance. He said their numbers were all wrong and he was going to have to redo it and submit it. At the beginning of June 2023 after not hearing from Wayne I called my insurance agent to find out why nothing had been done yet. Wayne told them he had been so busy he hadn't gotten around to do anything with my work. I was told he was going to submit the new estimate. In mid August after contacting and not hearing from Wayne I called my insurance agent again to find out what was going on. Apparently Wayne had submitted the estimate incorrectly and did not follow up. So he resubmitted a few weeks later. At the beginning of October after contacting and not hearing from Wayne I called my insurance agent again to find out what was going on. Absolutely nothing was happening. Then Wayne has a floor guy come out and take measurements to get a bid on replacing the floors damaged by the busted pipe. He also has a company that packs up your stuff and takes it to a storage unit to come and give an estimate. It was during this time I told Wayne to take the bathroom cabinets that had sat on my front porch since December 2022 away because I wanted new countertops and a new sink. The cabinet guy got in touch with me around the middle of December. I covid at that time and could not meet with him. When I recuperated, I met with him in early Jan 2024. Once the cabinets were ordered I contact Wayne wanted to know when my drywall would be fixed. He took several days to get back with me. In early Feb 2024 my drywall was finally repaired. Wayne never added my kitchen cabinet that was damaged in December 2022 to the insurance estimate so I still have a damaged cabinet. Wayne has not communicated with me at all during this process that has taken well over a year. I have never experienced any business that has treated me like a forgotten customer. If I could all of this over again I would never have signed that contract with Wayne the owner of this business. My satisfaction was clearly never his goal. I believe he forgot about me and the work that needed to be done at my house. What makes it even worse is that he in now trying to place the blame for all of this at my doorstep when he was the one who never did his job. If I could give this company and negative 10 stars I would. Buyer Beware!!!

They were awesome. Even though huge storm rolled in town they still managed to fit me in there busy schedule in a timely manner. A busy contractor is a excellent contractor. The guys were very knowledgeable and explained the process when asked. They showed up on time and worked two full days. Mr Easley and Paul stopped by several times to check the progress and they were fantastic. I would highly recommend Easley Contractors.

A man came out at the appointment time and looked at the deck and said he would e-mail a quote or get back with my husband as to the cost. We never received a quote or phone call. If they were not interested in doing the work they should have said so up front.

They're still in process of finishing the work. They're still present. We are almost done. Everything's been going pretty well. They're staying within the insurance claim, so price is an A.

While repairing the roof contractor a nail through my air-conditioning line. When this was pointed out to me and I asked him about it, he said it was not his problem. He later called and said he would pay for half of the repairs. The repairs have cost over $2400, and we're done very poorly by another contractor. Now I'm having to replace all of their work, and Easley contractors has been no help. Don't ever use these people.

1) Easy to reach and showed up on time with an additional estimator. 2) Additional estimator climbed on the roof to inspect problem areas where there was leaking. 3) Before receiving any information from the person inspecting the roof, the man on the ground was informing me that the roof was in great shape and would only need minor repairs which was in fact true. 4) Estimator noticed a couple places that could use minor fixes where the leaking was occurring and mentioned those. He then made his way over to the tarred front porch roof and said I was <1 year shy of having to replace that roof since the tar was cracking pretty badly. 5) Received a referral to patch shingles. Additional estimator reiterated the fact would need to replace the porch roofing "very soon." Not a bad experience, but seemed pretty tailored to the insurance company's needs.

The wainscot was replaced and stained by ne of their subcontractors. The home Is very old therefore they had to make a couple of trips until they got it right. I was very satisfied though. The drywall buckled also and the wall had to be repaired. The flooring was replaced by Kiser's Floor Fashions and I was very pleased with the floor. I originally had carpet but replaced the floor with hardwood. I was pleased with the overall outcome; however, Easley can do a better job of communicating with customer about setting up appointments and follow through and punctuality.

I found them through insurance, he was responsive but the contractor work was very poor. and they fell behind schedule. They have work done on time and they should hire better contractors.

I used Angie's list and found Easley Contractors due to their A rating. I emailed them and called them that I want a quote about converting an attic into a media room. I got in touch with one of their worker who agreed to give me a quote. He came over, spent an hour with me and then told me that he will email the estimate to me in couple of days. Nothing happened, on repeated calls finally he sent me a quote of 78K. It was right in the middle of the other estimates I got. Due to their better rating on Angie's list, I emailed him that I want to go over the estimate with him, and may make some changes to bring the cost lower. I emailed, called, multiple times, but he never responded. Ultimately I had no choice and I had to send an email to them and complained about the worker. Couple of days later I got a call from the owner who was very apologetic, and he said that he himself will come over and will discuss the quote with me. We settled on a time, and he came over...he was a nice looking gentleman, who answered all my questions. He looked very professional, and seemed to know what he was doing. After staying there for 30-40 min, he basically said that this quote given by his worker is incorrect and it will cost much more than that, and also it will take 3-4 months to get this done. This was very suprising, first this was their quote to start with and now he is backng off it? Next all other builders told me its doable in 6 weeks, and by the way its already 3 weeks and most of it is already been done, ofcourse though another company. To me it seemd that Easley Contractors were not really serious about getting my business. They just wasted my time. I think this company prefers to work with insurance company when houses gets damaged through a disaster. For routine work in a house, better stay away from them. Of course I will not recommend them to anyone.

The project went perfectly! The contractors were on time and very professional. We had a little miscue and some contractors got double booked but it was no problem. Paul simply called his foreman and had him and one other pull off of another project and were there within the hour. The contractors were excellent and they cleaned up after themselves so it looked as if they were never there. I want to thank Paul for being so helpful on the front end. When we were looking at the hole in the ceiling he gave us two options: 1: we could repair the hole and simply respray that one spot, which he said may leave a and quot;spottyand quot; look due to the fresh paint over the old paint or 2: they could strip the popcorn, fix the ceiling, smooth it out and roll it. I never would have thought that we could do the latter on a 200 sq. ft. room and it add and lt;$100 to the overall cost. He actually provided his input and opinion which was well taken. Also, after we got the initial quote, HUD came back and said that we could actually hang the door ourselves. I called Paul and told him this, he said and quot;No problem, i'll get you a new quote over in just a momentand quot;. I was very surprised and delighted that they had no heartburn over reworking the bid to give us a lower overall cost. Thank you Easley Contractors for your work!

They have been in business for a very long time. State farm uses them a lot and they are very reputable. Terry Easley owns the company. They are very honest. Their price is low to comparable.

We have used Easly Construction for several other projects and they have always done excellent work and taken care of any problems or concerns that we may have had along the way. We dealt w/ Wayne Williamson and he personally took care of checking on any problems we had. So far we have had this company repair a sign on our property twice, that included brick work, replacing shrubs. fixing sprinklers, lettering and doing electrical work. This time we had them take care of repairs as listed above and paint. During our repairs, we did not like the header board that was used over the garage due to how rough it was and the amount of knot holes in it. Wayne Williamson came out and saw that it was changed before they painted. After the painting was finished Wayne Williamson came out and checked the job with us and authorized for the painters to come back and take care of some areas where the paint was too thin. I have and would use this company again when I need work done.

There was major storm damage and the insurance covered the work. They were quick to call back. They were very easy to get hold of and to work with. The workers did a good job and cleaned up after themselves. They handled the entire project in a timely and efficient manner. They did a good bit of work.

They rebuilt the wall and put in a new air conditioning system. They did a good job. I like the way the new bricks look.

Very professional. No interruptions, delays, postponements. Clean jobsite during and after work.

There was a problem with the building permit. First problem was I had to get approval from the Homeowners Association, which I did in a day. However, the contractor went ahead and poured the slab without the permit, so this had to be inspected before the county would issue the permit. Then every step had to be inspected before the next job could be done. It was very time consuming. It caused delays in getting the crews scheduled. The workmanship was very good, but the time delays were frustrating.

Used Easley contractors to repair damage to kitchen ceiling caused by bathroom leak - in part chosen because they work directly with insurance. Things went very smoothly from estimate through work completion. The crew sent to do the work did a very good job with sealing off the kitchen to keep the plaster and drywall dust from coating the entire house. After they finished, I had to dust and sweep one additional time to catch the bits that didn't stick to the ceiling and that was it. Far better than my previous experiences with similar work. The job was well done, and they came in under the initial estimate. I'd definitely use them for any similar repairs.

Excellent. Would definitely recommend and use them again.

They did a good job. I love their work. The quality of their work was very good. I don't know the cost of the work because our insurance paid for it. The workers that came out were very good. They were very professional, very prompt and courteous. They cleaned up the mess. I would rate them highly and would definitely use them again.

I met with Clayton Howard at my residence a couple of weeks ago and I ask Mr. Howard to call me when he was in rout to my place...which he did. He was punctual and straight forward about how he would address each of my concerns. The estimates were within $100 to $500 above what I expected; however, it was within range of reason considering some of the details expected to perform.

It didn't go well at all. They installed the sink and the cabinets backwards, and they didn't drill the holes for the electrical outlets properly. The men doing the job didn't know what they were doing, and I had to step in many times to correct.

You would never know that any damage was done. They did a great job of matching everything. I found that they were very quick and cleaned up after themselves. I would highly recommend them.

I needed my house to be in good shape to sell. Therefore, this was not an insurance claim. I called my insurance guy who recommended them. The work cost me $7500. They did such a poor job that I had to hire another roofer to come in and do repair work, and that cost me another $3000. They did sub-quality work, and they did not stand up for their work. I had massive leaks in my house. Terry Easley or his subcontractor roofer wouldn’t return my phone calls. The painting was overpriced; I have since had my house painted by someone else, and it was half of what they had charged me. When they did the initial work in 2002, they were punctual; it was during this follow-up work that they weren’t. I am very unhappy with them. I would not use them in the future. I’ve learnt from this experience that I will never use a contractor that is recommended by my insurance company.

Terribly. These people are not meant for remodeling jobs or working with homeowners - their specialty is insurance claim repair and that's what they should stay with. They went up on their quote by 30% after the fact, and the work still had to be redone three times due to the poor workmanship. The owner is a bit of a hot head and frequently called my wife to get angry at her for problems he was having with his people. We finally had to stop the job after the garage ceiling began to crack within 2 months of their work and they told us they would not honor their labor and workmanship warranty. We ended up having to pay another company several thousand dollars to correct the work we paid Easley for.

The Easley group was very informative and professional. They kept the work areas clean and performed all work in a timely manner.