CROWE HEATING & AIR

Chris and Wes were great! Very professional, extremely knowledgeable and didn’t try and sell me on replacing my whole unit like many other companies do. The company in whole communicates very well from appointment notices, reminders, professional invoicing and pictures of their employees who will be arriving. Highly recommended!

Would highly recommend Crowe Heating and Air. They were recommended to us by our neighbors. Their price was substantially less than another prominent HVAC company and they offered better financing option. Richard Crowe is very friendly, professional and did not use any high pressure tactics. The crew showed up right on time and completed all work as discussed and outlined. They even did some unanticipated extra work. They asked about creating another crawl space opening to get to an area under the house where duct work needed to be attached. This was done at no extra charge and one of their crew, Michael, came out early next morning, to attach, latch, and paint the covering. They also went the extra mile on another issue which was not of their doing at no charge. An overall great experience.

EXCELLENT JOB ! Professional, Courteous, Prompt, Honest and competitive pricing. I VERY highly recommend Crowe Heating & Air !! Could not have been more pleased.

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I have been using Crowe Heating and Air for ten years. After just using them at my house, I wanted to write how blessed I am to have them working for me for so long. Crowe Heating and Air is the most loyal company I have come across and they are ALWAYS on time. Richard Crowe is so professional and very informative. I was appalled to get on this website and see a review that was rated so low. They obviously have not used them much at all. I recommend Crowe Heating and Air to anyone!!!! They are GREAT!!!!

Richard Crowe came on time. He took the burners outside, then brought them back in. He vacuumed the furnace box area. Now for the scary part. After I mentioned that I hoped there was nothing seriously wrong, because I had to have an air conditioner installed earlier in the year, Richard said there was something he wanted to show me. We went to the furnace. The cover was off. He said there was dangerous and quot;blowoutand quot; from the burners way past what was safe. He turned the thermostat and made the burners come on. Then he turned it off and immediately back on. The flames flared out. I was a little concerned, but probably not alarmed enough. So he repeated the off/on sequence 4 or 5 times in quick succession and the flames were really flaming out sideways. The flames were not all blue, but blue and orange. He said this was inefficient and dangerous. He took my invoice and under the $80 charged for cleaning/inspection he wrote $1850.00. I told him I didn't want an estimate for a new system written in the charges column. He said it was all right. I made him cross it off. He had already torn my copy away from his copy, so I made him put the two copies back together. Also, he had failed to subtotal and total the charge. And I made him write paid on my copy and initial it because he had again separated his copy from my copy. Suspicious that Crowe was trying to scam me, I called in another heatin and air company for a second opinion. That man said you never switch the heat on and off within seconds because there is residual gas in the burners and it will flame out. That's all I needed to know. I hope no one else falls for that trick. The second heating and air man said there was nothing wrong with my furnace.

Showed up early, and finished two hours ahead of time. If you weren't there, you would have never have know they were in and out. Showed respect for my home and cleaned up after themselves.

Crew was very prompt, courteous, and very careful to clean up after the installation. I would highly recommend Al Britt's company for any air conditioning problems.

Our heat went out on Christmas Eve. We called several companies and gots lots of false promises or appointments for after Christmas. Crowe gave us a time of 4pm, then to our surprise called back and asked if they could come earlier. We were thrilled. They are professional, efficient, and priced fairly. We called them back in March and replaced a control panel. The second time, we had the same great service!

Crowe Heating and Air was punctual and efficient for the fall cleaning and inspection of the heating system. I first used this company in the summer when I had an AC failure on an old compressor. Expecting to replace the compressor, I was pleasantly surprized to find that a common capacitor failure was the problem and the total repair was $125, including parts, labor and cleaning of the outside unit. The system has functioned better since the repair.

Crowe Heating and Air was very responsive and quick to come out to do an assessment of our system. We purchased all of the needed equipment, the air conditioner included as well as the heating system. They were very honest and polite. They even came back out to check the system.