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Coopertown Chimney & Wildlife Services

Fireplaces, Chimney Sweep, Chimney Repair,

About us

Coopertown Chimney & Wildlife Services - We can alleviate even the worst rat, raccoon and squirrel issues. All of our work comes with a full coverage warranty and inspections are free! When it comes to chimneys, we are the oldest and largest company in Shelby County and all of our technicians are CSIA certified. Coopertown is the ONLY chimney company in Shelby County to have a certified Master Sweep on staff. Whether you are having rodent or/and chimney issues, we can take care of both inspections in one visit. Coopertown is licensed, bonded and insured. We are happy to provide you with our credentials.

Business highlights

47 years of trusted experience

Services we offer

Chimney Sweep, Animal Control, Inspecting Chimneys, Repair Fireplaces, Chimney Relining, Waterproofing, Repair Leaking Chimneys, Install Chimney Caps and Custom Caps, Install Dampers, Wildlife Contol and Removal, Dryer Vent Cleaning and Installations, Masonry Repair.

Services we don't offer

Removal of Moles

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 105 reviews

Gregg C.
08/2023
5.0
animal removal
  + -1 more
During the July storms, we had a tree fall on our home and did a lot of damage which opened up the access to our attic. We phoned Coopertown first thing before calling the contractors to ensure that any wildlife could not get into the attic. They immediately came out and made a plan to prevent any wildlife from coming inside the home and eradicate any possibility of them entering or staying in the attic. Alex Anderson, Certified Lead Technician, came and worked very hard during the hot weather to do what was needed to close up and resecure our home from any wildlife. Alex was very empathetic, friendly, and professional. He then returned after the new roof and fascia boards were installed to seal and reseal any possible areas that vermin might enter the attic space. Thank you Alex and Coopertown for another job WELL DONE! We appreciate you. Gregg Coats and Mark Harris
Description of Work: Explained above. Alex did a fabulous job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Sandra H.
02/2023
5.0
chimney repair
  + -1 more
Exceptional work done by Alex & Saul. Coopertown not only exceed expectations on their services, but they also offer opportunities for their employees to grow professionally. They are good community and corporate citizens.
Description of Work: Chimney repair and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki S.
03/2022
5.0
pest control
  + -1 more
They've been really good and I highly recommend them.
Description of Work: chimney sweep and wildlife remover
Rating CategoryRating out of 5
Yes, I recommend this pro

Frances B.
03/2022
5.0
chimney sweep, fireplaces
  + 0 more
Jason Gregor was very professional and explained everything. Great experience. Thank you, Fran Barendse
Description of Work: Fireplace was replaced and all parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,260

Drew AL H.
09/2018
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
We recently had Coopertown Services out to our house to do a routine chimney sweep to get ready for this winter. We moved into the house a few years ago and had not had the inside of the chimney inspected or cleaned before now. (I figured the home inspector had inspected the inside of the chimney, but he had not - he only inspected the outside.) Coopertown was able to point out some serious safety issues inside of our chimney that were causing smoke and other gasses to leak into the house and water to leak through the chimney. We contracted them to complete all of the suggested repairs and are thoroughly impressed with their work. They covered everything in tarps and were very thorough in their cleanup. The inside of the chimney looks great now and is all sealed up from the firebox through the new top sealing damper. I highly recommend you call Coopertown for any chimney or fireplace needs.
Description of Work: Crown Rebuilt, Top mounted damper added, flue repaired, fire box repaired, and smoke chamber improved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
05/2018
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Did a good job and finished promptly.
Description of Work: Chimney repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark E.
05/2018
5.0
chimney sweep, fireplaces
  + 0 more
VERY thorough. Used camera to show problem areas. Did not go further because buyer chose to have repairs done himself.
Description of Work: FIreplace and chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francisco B.
05/2018
2.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces, animal removal
  + 4 more
While these guys do great quality work, are clean, and are punctual, I'm not convinced that you always "get what you pay for". These guys are astronomically over-priced versus their competition, which will often do equally good work for you. But, what really gets frustrates me about them is that they try to doom and gloom you into using them as soon as possible with a very high quote, only to offer a 10% discount off the price if you sign with them immediately. Their quotes are so high, that you could easily afford a second or third opinion from other service providers and still come out ahead from their quote. Their sales tactics are the same across all of their services lines.
Description of Work: Astronomically over-priced and create doom and gloom scenarios to get you to service immediately.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$10,000

Response from Coopertown Chimney & Wildlife Services
We, here at Coopertown Services, are saddened to read your review of our company. We do appreciate the "A" status you gave us regarding our quality, responsiveness and punctuality; however, you suggest that we lack professionalism and competitive rates, both of which we would like to address. To start, you state that our technician (one of the only thirty-four MasterSweeps in the entire United States; www.csia.org) created a "doom and gloom" tactic to pressure you to commit to repairs immediately. It is important to remember that Chimney work is a specialized field and that our loyal customers trust us with the 'green light' to literally build a fire in the middle of their home. We take our inspections and this responsibility quite seriously. Once a Coopertown technician finishes an inspection, it is our responsibility to inform our customers of everything we found during our inspection. We take great pride in identifying all of the imperfections found with our camera technology, which ultimately allows us to keep our customers among the safest in Memphis when it comes to their fireplaces. As a result, we can understand that some customers may have a "doom and gloom" feeling at the end of the appointment, and it is unfortunate that you received less than perfect findings. But we are happy that you chose us to correct those imperfections and even happier that you were able to receive the 5% discounted price for booking immediately. We apologize that this put pressure on you, but this common sales practice is put in place to benefit both us and you. Furthermore, you state on your review that our pricing was quoted at the $10,000 point. We want to address this so any potential future customers are not misinformed. Our records indicate that you were quoted pricing for three different services: Exterior Water Repairs, Interior Chimney Repairs and Full Home Animal Removal Work. If you add the price of all three of these estimated repairs together, the amount is still shy of even $7,000, while including a warranty offer on all three jobs. We are happy to resend you the work orders if you would like to see these numbers again. We hope that this clears up any confusion or frustration in regards to our professionalism and our rates. We regret that you had anything less than a perfect experience with us and hope we can redeem ourselves for you in the future.

JOHN H.
01/2018
5.0
chimney repair, fireplaces
  + 0 more
Josh and his assistant did an excellent job.
Description of Work: Smoke chamber lined with red brick only with a large gap in the smoke chamber. Mortar had washed out several gaskets rendering the system no longer gas tight. The lintel area was exposed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanine F.
01/2018
4.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
They were prompt. After they left I realized they had never pulled my wood stove out. This has always been part of the cleaning for 20+ years. I never got a chance to tell them about it They did do a complete inspection of inside and out and advised me of some bricks that needed replacing.
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David D.
01/2018
5.0
fireplaces
  + -1 more
Very professional and knowledgeable. I was pleasantly surprised at how quickly the work was completed once it was begun.
Description of Work: Firebox and chimney pipe replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis C.
12/2017
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
This company's inspection process was professional, with them showing me photos of the repairs needed. The two men who completed the repairs were careful to cover our hardwood floors and completely cleaned everything before leaving and we had a fire the same night! I highly recommend Cooperstown Services, A+++!
Description of Work: Our fireplace had an old Buckstove that was not installed correctly plus our chimney was crumbling on top. After an inspection by David we agreed for them to repair the outside brick work plus install a chimney lining and retro fit the stove for the new lining. They wrapped the crumpling chimney prior to the repairs and within a week came out and finished the repairs the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harvey R.
11/2017
5.0
fireplaces
  + -1 more
The guy who visited my home was highly professional. The only slight negative is that since the vendor was an intense, ex-military type my wife was very glad I was home to deal with him. He was kind, thorough, and went beyond the basic inspection to help me understand exactly what was wrong with my chimney and what I should do to fix the issue.
Description of Work: Chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joseph H.
11/2017
5.0
fireplaces
  + -1 more
Great job and friendly service. Very knowledgeable and responsive.
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila L.
10/2017
5.0
animal removal
  + -1 more
Excellent! The young man that came to my home was GREAT.. His name was Robert and he was great, wonderful personality, respectful and just all around a great young man. Two thumbs up to his parents, because they raised a wonderful young man.
Description of Work: Roof Rats in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fern A.
10/2017
5.0
chimney repair
  + -1 more
Kenny was on time, did a thorough inspection and did a great job describing what he found and the recommended repairs. The sticker price for repairs was more than I expected but that is probably because I had no reference point on what chimney repairs cost.
Description of Work: Had an inspection and quote on repairing Chimneys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron B.
10/2017
5.0
fireplaces
  + -1 more
Great Crew, professional and prompt. Responded very well when we called them back when chimney continued to leak after repair. They spent a lot of time going through all possible issues with the chimney cap and found the problem. Fixed it no extra charge. Very good customer service during and after the job.
Description of Work: 1) Fix Leaky Chimney and 2) Replaced several temperature controlled Attic Fans

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claire V.
09/2017
5.0
chimney sweep, masonry, chimney repair, fireplaces
  + 2 more
Great, just haven't gotten the screen yet.
Description of Work: interior and exterior chimney repair, screen added to keep out birds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Roderick H.
08/2017
5.0
chimney repair
  + -1 more
It was a lot more than what we expected.
Description of Work: They repaired our chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris G.
06/2017
5.0
fireplaces, animal removal
  + 0 more
Cooperstown scheduled time to perform the estimate. The supervisor was thorough; he climbed on the roof, inspected all of the gable vents, the attic vents and along the entire gutter line to assess type of animal infestation access points. He concluded I had raccoons nesting in attic. The scope of work included sealing the house and eliminating all access points, spraying a chemical in the attic to "encourage" the animals to leave. The work crew showed up on time as scheduled. They did the work as proposed. I am very happy with the quality of the workmanship. They cleaned up before leaving. They leave an "escape" hole so animals have a way to do so. The attic vents needed to be replaced which they handled without a problem. The supervisor returned at the end of the day to inspect the work crew's work. The next morning the work crew leader returned to assess whether all animals had left - they had left. Unfortunately, the raccoons chose to break through a soffit vent to escape rather than use the escape hole left by the crew the previous day. The crew leader closed the escape holes and replaced the soffit vent, no extra charge.
Description of Work: Animal infestation in attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Vivian V.
06/2017
5.0
animal removal
  + -1 more
They did an excellent job and returned when I needed them.
Description of Work: Squirrel evacuation and roof repair from entry.
Rating CategoryRating out of 5
Yes, I recommend this pro

Suzanne B.
06/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Wonderful work. No more leaks, and a more attractive fireplace inside and out. They clearly explained the work and were VERY neat and tidy with all aspects of the job, which took a full day. The owner came back to do some additional work at no extra cost. No pricing surprises. Emailed quote was exactly what it cost. Very professional, courteous, reliable and knowledgeable. Showed me exactly what the problems were using their chimney scope. Cleaned up inside and out afterwards.
Description of Work: Chimney repair and capping to fix leaks. Entire chimney needed to be resealed. They also raised the fireplace floor to enhance safety.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale R.
06/2017
5.0
chimney repair, animal removal
  + 0 more
They were thorough and detailed in their inspection and repairs, as well as follow up if I had any questions or concerns. I have already recommended them to someone else.
Description of Work: They did a chimney inspection on two homes, chimney repair, and wildlife inspection. There were no animals to remove. They did preventative measures to keep animals out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole P.
02/2017
5.0
animal removal
  + -1 more
Great. the gentlemen doing the service were punctual. Did the job in less than the estimated time, and were professional, and extremely courteous. Cleaned up after themselves, and did some things such as trimming some overhanging trees that I didn't expect. I hope that I don't need their service again, but would hire them if I did. I expect to take advantage of their yearly maintenance contract. Nolan and Josh are keepers!
Description of Work: Squirrel proofing of attic and crawl space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from Coopertown Chimney & Wildlife Services
Thank you for the review!

Carole P.
02/2017
5.0
animal removal
  + -1 more
fine. all entrances were sealed and we have no more inhouse squirrels
Description of Work: squirrel removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

1081 Stage Ave, Memphis, TN 38127

http://www.coopertownservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Chimney Sweep,
Chimney Repair,
Animal Removal,
Chimney Caps,
Masonry,
Gas Logs,
Heating and Air Conditioning,
Fencing,
Pest Control,
Dryer Vent Cleaning

FAQ

Coopertown Chimney & Wildlife Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Coopertown Chimney & Wildlife Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Coopertown Chimney & Wildlife Services offers free project estimates.
No, Coopertown Chimney & Wildlife Services does not offer eco-friendly accreditations.
Yes, Coopertown Chimney & Wildlife Services offers a 5% senior discount.
No, Coopertown Chimney & Wildlife Services does not offer emergency services.
Yes, Coopertown Chimney & Wildlife Services offers warranties.
Coopertown Chimney & Wildlife Services offers the following services: Chimney Sweep, Animal Control, Inspecting Chimneys, Repair Fireplaces, Chimney Relining, Waterproofing, Repair Leaking Chimneys, Install Chimney Caps and Custom Caps, Install Dampers, Wildlife Contol and Removal, Dryer Vent Cleaning and Installations, Masonry Repair.
Removal of Moles

Contact information

1081 Stage Ave, Memphis, TN 38127

http://www.coopertownservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM