Conway Services

heating & cooling contractor

About us

Conway Services is a trusted name provides heating, air conditioning, indoor air quality, and efficient attic systems. Our courteous HVAC technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted 100% financing with approved credit Residential and Commercial

Business highlights

35 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 51-75 of 185 reviews

Jani F.
12/2023
5.0
Conway has been there for my family every time we've needed quality work done at competitive pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Rhonda R.
11/2023
5.0
It was great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
11/2023
1.5
Was told the clog couldnâ t be cleared and someone would contact me the next day for further inspection but no one called or came to my house. When I called to inquire about the matter I was told nothing was scheduled for my address and did I want to start another ticket. This company took my money and ran!

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
1.0

$317

Amy S.
11/2023
5.0
Nice professional & courteous service man. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary M.
11/2023
5.0
Conway met our need inspected furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda L.
11/2023
3.5
Technician was very nice and dealt with all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$40,000

Lissa C.
11/2023
5.0
Jeremiah was wonderful! I felt very comfortable and confident in the work and information i received!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edmund M.
10/2023
5.0
Technical Brian was a blessing

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

C G.
08/2023
5.0
Quick response!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$301

Manuel W.
08/2023
0.5
Worst experience I have ever had with a plumbing company. Had a technician out to my rental property for service and requested that a leak be fixed on the upstairs bathroom. Technician came out, cut a large hole in the ceiling (which was left open) and subsequently stated that there was no plumbing leak. Advised me to call a roofer. I called a roofer to diagnose and repair a roof leak, and was told by the roofer that there was no roof leak. I then went to the home myself, discovered and repaired a plumbing leak, then had to patch the ceiling and paint. I called Conway services and requested that they waive the service fee, as I had not only now paid a roofer for an unnecessary visit, but also had to fix the plumbing issue the technician had missed myself. I was told that the service fee would be waived. Three months later, I received notification that I had been reported to the credit bureau for unpaid work fees and that legal action was being pursued (this was the first I had been notified of any issue whatsoever). This company will NEVER work on any home I own, personal or otherwise, and I will advise all others to steer clear.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$89

Rickey M.
08/2023
5.0
The men that installed my system did a preferential job. They were very helpful in answering my questions . They also made me feel just like one of the guys. The world would be better if there were more people like us. We all bleed the same blood so with that being said please thank these will deserved men again for me. Great job guys!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William C.
07/2023
5.0
Well please and satisfied with service and the technician was very professional and provided updates or repairs and cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gabrielle B.
06/2023
4.5
They did a good job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ben C.
05/2023
0.5
Better be ready to take out a loan if you go with Conway! They also screwed up the job which left me a nice water stain on my ceiling that they are refusing to fix.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Judy M.
05/2023
5.0
Efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Alice V.
05/2023
5.0
Conway will always be the ones I call when something needs to be repaired in my home they perform quality work. The people they hire are polite and very knowledgeable about the job. I had plumbing problems I called Conway , there plummers came out and I am very pleased with the work. Thank you Conway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve T.
04/2023
5.0
Great customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha G.
04/2023
5.0
My tech Brandon was very knowledgeable . He explained everything thing he did. Very professional. I will request for every services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jackie S.
04/2023
2.0
Conway gave me a written order for work that they didn't complete. The order was to install a new furnace and have their associate install sheetrock in the furnace and hot water closet, this never got done. I should have had them install the sheetrock first and then I wouldn't have been left with the same problem that I started with. I have been left with the same problem again that I ended up from Sears. I don't understand how these big companies take advantage of people who are barely making ends meet.

Rating CategoryRating out of 5
quality
2.0
value
1.5
responsiveness
1.5

$6,500

Mike N.
04/2023
5.0
Show led up on time. Did a great job. Problem fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy F.
04/2023
5.0
The tech, Elgre Paine, did an outstanding job cleaning and checking my a/c unit. He was competent, professional and thorough in completing the job. Thank you so much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan R.
04/2023
5.0
Service was great(as always) Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leon B.
03/2023
5.0
Conway is a great company with a great background Reputation and I would not trust my Home Repairs to no one else but Conway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40,000

Dorothy R.
03/2023
5.0
Service Technician was very helpful in explaining about my air purifier system - that it had a lifetime warranty and was worth having to replace a very expensive bulb.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Eric S.
01/2023
5.0
Mr Robert performed excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1220 Big Orange Rd, Memphis, TN 38018

http://www.conwayservices.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Conway Services accepts the following forms of payment: CreditCard
Yes, Conway Services offers free project estimates.
No, Conway Services does not offer eco-friendly accreditations.
No, Conway Services does not offer a senior discount.
Yes, Conway Services offers emergency services.
No, Conway Services does not offer warranties.

Contact information

1220 Big Orange Rd, Memphis, TN 38018

http://www.conwayservices.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day