Conway Services

Good customer service, quality work.

My units were serviced for the summer. Kyle did an excellent job

The service men were able to come out the same day. The service guys were very polite and the job did not take long to complete.

Great company with many options

Overall good experience, workers were courteous and friendly. Unfortunately there was an issue the next day with one of my units and we had no heat. We have had two tech visits and it was determined we had a defective part in our brand new system. Over a week later we are still waiting on the part and still are without heat in that unit.

My unit went out on July 4th. 2023 and they came out very quickly.

This is a scam company, they charged 87 dollars fir nothing

We needed a new Hot Water tank installed and they were able to do it same day that was great thank you

Great group of guys

Itâ s great

Hunter was a great service tech. Responded on time for the appointment and explained to me fully what the problem was and made repairs in a timely manner. He is a great representative for Conway Services. If I have any other plumbing issues I will request him for the job. Thank you for a job well done

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The service tech was on time. He was friendly, and thorough.

I was charged over $300 for the toilet repair. The part costs $16.95 at Home Depot and he did the work in less than 15 minutes. It was not worth what they charged me. Also he was an hour later than I was told he would arrive.

They were professional. They were courteous. They came within a short timeframe. I am very pleased.

You pay 25 dollars a month that 300 a year and technician would not check my air duct unless I pay and extra 70 dollars

Bruce did an excellent job!! Very professional, prompt and courteous.

Hunter was on time, highly professional, answered all our questions and left the place cleaner than he found it. Would ask for Hunter again. I use Conway regularly. I have never had an issue with their work or their professionalism.

Heating system went out the first day of the snow/cold spell. They didn't come out to service it until after the snow cleared, then the tech said the control board was bad and they didn't stock it, even though they sold the equipment. Finally, they came back today, but couldn't fix it so they just walked off the job and I still don't have heat!

Josh was excellent. He knew exactly what to do to resolve my issue. Very knowledgeable and very respectful! It is very much appreciated!!! Thanks again Josh!!!

Technician was very good.

I am part of a maintenance service program. Eddie Helsing was here today and was fabulous! He checked everything out and took pictures and video. He took the time to explain everything so I could understand. Thank you so much for being great at your job and knowing how to talk to your customers! <3

Jeremiah was on time and efficient.

Clog happened two days before Christmas in the afternoon. Technician came early Christmas Eve on Sunday morning and found the clog. He temporarily fixed it so we could use some water in the house without overflow inside until they could come back with correct equipment. They came back the day after Christmas and cleared the clog, then inspected the line from the house to the street with a camera. Everything is flowing well now. The price was very reasonable-especially since we have a monthly service agreement with them. We use them for HVAC, electrical, and now plumbing.

Timely service; courteous tech