Conway Services

Great job done by the technician

Jedarrius Braxton was very efficient and very knowledgeable about the problem. He made everything was working and he took time to explain and actually show us what was happening. I would recommend him if you are getting service from Conway.

The technician was very friendly, patient, and skilled. He solved several of my major problems in no time flat. I am more than pleased with the outcome, all for only $99.

My experience with Conway! I have been a Conway family member (customer) for 16 years, then introduced my mother 7 years ago to the Conway family. My elderly mother had an issue with her 7-year-old air-conditioning system led to a very uncomfortable situation. Fortunately, I had the privilege to work with Ms. Lisa Allen who remained professional throughout this experience. Ms. Allen ensured me she would find a solution and resolve my concerns. I neglected to mention, that Ms. Allen initiated the call she was very apologetic, nothing short of compassionate, and show a lot of empathy! It was so refreshing and gratifying to know someone cares for one of our most vulnerable populations the elderly. Thanks, Ms. Allen, for â  CARINGâ  and making things right!

Jarrod Thomas was the Conway representative that made the initial visit to my home to explain what I could expect from Conway services. Jarrod was very knowledgeable and very detailed in his explanation of what to expect if I choose to use Conway services. Jarrod covered everything from A to Z. I made my decision and a Installation date of 26 May was set for the install. Conway service install team was on time and the installation process began. Lead by Jarrod the Installation went exactly as Jarrod had told me on his initial visit. All the installers were very courteous and very professional. Jarrod and his crew made sure that everything they did was explained to me and I was given a demonstration of how the Zenerac generator worked. I was also given all the necessary manuals and paperwork. It was one of the most smoothest, professional experiences concerning a home improvement project. Highly recommend Conway and their team of professionals for Zenerac installation.

Brayden Stapleton provided excellent service!

Donnie Walker is the real deal!

Courteous and excellent work done

They are always nice and do great work.

K

the technician was prompt, worked nonstop and was got everything working.

Pierre Khattar from Conway Services is simply. The Best of The Best! Pierre comes in works the problem until it is solved. His professionalism, experience, work ethic, and technical know-how, and problem-solving skills set him apart from ALL others. He solved both our air conditioning and heating problems when no one else could. When Pierre is called problem solved! You can take it to the bank A person like Pierre needs to be rewarded because he is literally worth his weight in gold! My wife and I love Pierre not only as a great technician but also a top-notch quality individual! Thanks.

As always my expectations were exceeded!

Service is always on time and their service representative are always polite and well mannered. I had Dylan Gatlin and I just want to adopt him as my own. Thanks Conway for well trained people.

Service was fine.

Jeff was very professional and pleasant. He took care of my problem quickly. I highly recommend this company.

Conway services responded very quickly and our technician Jeff Owens (sp) was Great!!

What a terrible week! First the washing machine motor burned out then BOTH hot water heaters went out simultaneously. We thought it might be a problem with the gas connection.....but the gas company came out and inspected and said "no - gas is getting to the house - it's the units". Here it was, 1545 on a Friday afternoon, and I just KNEW we were out of luck trying to get a service call. Boy, was I WRONG! I called Conway and the VERY polite customer service rep listened to my explanation of what was wrong and asked if it was okay for a service man to be at my home within the hour. Wow! Jeff showed up exactly 55 minutes later and inspected the systems. Unfortunately, it was as bad as we thought, and the repair cost just wasn't going to be worth it (both systems were 17 years old and were on their very last legs of life). Jeff very patiently and competently walked us through the spectrum of options and answered all of our (some dumb, I am sure) questions. Thank you Conway Services for hiring such wonderful, honest and integrity-filled service men. We are now the proud owners of two new, warrantied hot water heaters.

They provided excellent service. I am happy with the job They Did.

Great communication. Very knowledgeable

Very personnble sales rep. Installers were knowable and polite and worked very hard to get it all done in one day. Cleaned up any mess they made in the house.

Workers didnt get along

When they arrived to do the job so many other things were told to me about what was wrong but they fixed nothing wanting me to come out of pocket

Very professional and courteous staff. Arrived as scheduled. Explained process and answered all questions in detail.