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Burns Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Heating and Air Conditioning

About us

We are a family ran business that has fast, friendly and most of all affordable major appliance repair. We've been in business since 2010 but have been in the trade since 2000. Our goal is to make the repair(s) easy and go as quickly as possible for all of our customers. Thank you for your time and always remember, "For a company who cares, call Burns Appliance Repair."

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service & Repairs, & Appliance Repair - Ranges, Stoves, Ice Makers, Refrigerators, Ice Machines, Water Heaters, & Dryers.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 143 reviews

CATHY R.
12/2016
5.0
appliance repair
  + -1 more
EXCELLENT
Description of Work: Rick Burns came out to our home and measured for replacement , double wall ovens and a new cooktop. We then purchased the appliances from Lowes , had them delivered and Rick came out and installed both units. Did a GREAT job, fair pricing, excellent work and cleanup and hauled away old appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Kenneth M.
12/2016
5.0
appliance repair, dryer vent cleaning
  + 0 more
Excellent !
Description of Work: Dryer Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

marilyn S.
10/2016
5.0
appliance repair
  + -1 more
Prompt, courteous, professional.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
10/2016
5.0
appliance repair
  + -1 more
Great, great ,great, great,great,
Description of Work: Fixed dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David B.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ellen K.
04/2016
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Steve B.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

carter P.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced leaking piece on washing machine. Was very quick to show and located and replaced the part within hours of diagnosing the problem,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Shawn K.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Todd S.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed a water leak in samsung washer. very quick response right before the holidays. will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bonnie C.
01/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: I signed up last week and was never called. For appliance check $59. When will they call me?
Rating CategoryRating out of 5

Stan W.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jerry M.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bruce B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: removed shattered glass from pump on dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Zella M.
12/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a part on ice maker

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$210

Dale K.
12/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Cost to repair my microwave was prohibitive.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$59

Ian M.
12/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
Well
Description of Work: Clean Ventilation Ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janet F.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He was efficient. He found the problem very quickly and did everything wonderfully.
Rating CategoryRating out of 5
Yes, I recommend this pro

Donald C.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Lisa M.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marybeth T.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed hinge on dishwasher. Piece prob cost $7 but the call and labor made it so much. Don't like it, but needed it to work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Burns Appliance Repair
Sorry you weren't happy with the price but the didn't just sell the one roller you wanted so instead you got the whole roller assembly for both sides which cost me $50 roughly and labor and tax.

Faith P.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced oven thermostat wiring. We appreciated Mr. Burns conservative approach to the needed repairs for our stove. He did an excellent job and followed through to make sure the problem was solved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary D.
09/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Ralph C.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repair Dryer's heating element.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Judith P.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a switch on my washing machine, and bought and repaired a part on my dryer. Very professional, efficient, and obviously knew what he was doing! I would recommend him without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

Based out of, Memphis, TN 38117

http://www.burnsappliancerepairmemphis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

Burns Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Burns Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burns Appliance Repair does not offer free project estimates.
Yes, Burns Appliance Repair offers eco-friendly accreditations.
Yes, Burns Appliance Repair offers a 10% senior discount.
Yes, Burns Appliance Repair offers emergency services.
Yes, Burns Appliance Repair offers warranties.
Burns Appliance Repair offers the following services: Heating & Air Conditioning Service & Repairs, & Appliance Repair - Ranges, Stoves, Ice Makers, Refrigerators, Ice Machines, Water Heaters, & Dryers.

Contact information

Based out of, Memphis, TN 38117

http://www.burnsappliancerepairmemphis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed