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Burns Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Heating and Air Conditioning

About us

We are a family ran business that has fast, friendly and most of all affordable major appliance repair. We've been in business since 2010 but have been in the trade since 2000. Our goal is to make the repair(s) easy and go as quickly as possible for all of our customers. Thank you for your time and always remember, "For a company who cares, call Burns Appliance Repair."

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service & Repairs, & Appliance Repair - Ranges, Stoves, Ice Makers, Refrigerators, Ice Machines, Water Heaters, & Dryers.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-143 of 143 reviews

Willie J.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Randall H.
07/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: replaced washer seal. fixed leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$250

Erik S.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced capacitor and cleaned the AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Judy P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He called in response to my email on a weekend. I was impressed that he had me check out a couple of things before he came over (like the circuit breaker). I really appreciated that. |He came by Saturday with a part, but I told him the wrong manufacturer of my dryer, so he said he would come by Monday. He called each time before he came. He had the dryer fixed and I didn't even ask for my discount, he already had figured it in. |He knows what he is doing and is a kind, honest man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elizabeth A.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My freezer fan motor had stopped working & I was losing food. Rick came the next day & repaired it, but 3-4 days later, it stopped again. He said it was the fan blade. This was on Friday afternoon & we had a couple of unfortunate issues in communication, but on Monday he changed the fan blade. Late that afternoon, the fan was making incredibly loud noises, so I called him again. He returned again on Tuesday morning, replaced everything, even put the decorative chrome piece across the bottom (which I couldn't get on), and everything is running smoothly again and the freezer and fridge are cold. He is reliable and he WILL get it right!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Bruce B.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired stove, forget what parts it needed, but they did a fine job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lou Ann S.
04/2015
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Garold G.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator was not cooling or making ice. Required a new condensor. Did not have the part on first day. Came back and installed the part and the refrigerator works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Richard O.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: ice maker went out on fridge / he came out and looked at / reset all the settings / stated "let's wait and see if it starts working again; I will order an other icemaker just in case and call you in two days" / he called back and it had started working / his actions showed me he was honest and could be trusted / I've add is number to my address book and will use him in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Garth T.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The bake function of my stove stopped working. The repairman arrived exactly when he said he would. He quickly determined the problem and replaced the heating coil. The stove now works fine. I recommend this repair service highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

William V.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Al J.
12/2014
5.0
appliance repair
  + -1 more
it works
Description of Work: fied icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David A.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Anne S.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I paid $59 for a diagnostic visit because my wall oven was not heating. Mr. Burns came promptly and said the cause was a broken wire in the back of the oven. He was able to repair it without removing the oven from the wall which was good. He also tightened the oven door. I was charged $90 in addition to the original charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KEVIN O.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed refrigerator that other repair men stated would cost 300 dollars he fixed for 100

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janet K.
06/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Went great. Took care of problem then tested for other things. Made sure all was well before leaving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janet K.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced hoses, made adjustments, leveled, corrected bad installment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Renita S.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

Based out of, Memphis, TN 38117

http://www.burnsappliancerepairmemphis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

Burns Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Burns Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burns Appliance Repair does not offer free project estimates.
Yes, Burns Appliance Repair offers eco-friendly accreditations.
Yes, Burns Appliance Repair offers a 10% senior discount.
Yes, Burns Appliance Repair offers emergency services.
Yes, Burns Appliance Repair offers warranties.
Burns Appliance Repair offers the following services: Heating & Air Conditioning Service & Repairs, & Appliance Repair - Ranges, Stoves, Ice Makers, Refrigerators, Ice Machines, Water Heaters, & Dryers.

Contact information

Based out of, Memphis, TN 38117

http://www.burnsappliancerepairmemphis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed