Description of Work: Replace outside condensing unit with a high efficiency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,850
Thomas K.
07/2012
4.0
heating & air conditioning/hvac
+ -1 more
I've used Austin's for 15 years. They have responded to serious problems immediately and have always had fair pricing. They have installed dual hvac systems in two homes for me, i.e.,4 systems in all. Equipment installed is high of high quality and reliable. Job is done thoroughly and never a need to call back on any installation problems. This year's job as described above was done well under very hot weather conditions, when they were (and I'm sure still are) continuously busy but got to us as soon as they could. I have recommended them to friends and neighbors, which I typically do not do with service companies.
Description of Work: Cleaned outside compressors (2) and checked for adequate freon levels. Checked inside hvac units (2) and cleared drain pipes.Fixed problem with 1 thermostat and recalculated another to more desirable settings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$138
John K.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
Arrived on time, got the job done, quickly and cleanly, courteous, gave us a very fair price esp. for a Satureday.
Description of Work: Prompt, courteous, fair price, had the right part, - Repaired the furnace igniter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Paul T.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
Always arrived on time, were clean and polite, explained what they were doing and offered opinions when asked about options. We have used them in 2 different houses now and would call again and again.
Description of Work: Brand new downstairs HVAC in the house we purchased, re-ducted some vent work, searched out and corrected problems such as vents that were disconnected, service check on upstairs unit. Also put down vapor barrier in our crawl space for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Jack L.
05/2010
5.0
heating & air conditioning/hvac
+ -1 more
From the time I called Austin Airconditioning until the job was finished, they handled everything professionally and was very knowledgeable. They were friendly and answered all my questions and explained what, how and why they doing everything. Chad did not and would not accept any money until the job was finished and I was completely satisfied. It was a pleasant experience. I would definately use them again and would recommend them to anyone.
Description of Work: My unit wasn't cooling all the rooms evenly. Chad Austin evaluated the situation and ran extra ducts, fixed my vent system,added another vent and return and dampers. He brought everything up to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,585
KATHY L.
03/2007
5.0
heating & air conditioning/hvac
+ -1 more
It was an emergency. They told me when they could or couldn't come. They got there exactly when agreed, Chad Austin was the lead person and his assistant was named Duey. They fixed and cleaned everything, they didn't think that my comments were silly or they didn't show that they thought they were silly. They pretty much explained everything to me and went through all the steps and told me everything. My only thing is they could have helped clean up a little bit better but they were trying to avoid things getting messed up, so I'm not going to really mark them down on that. I would have them again if there was anything, they seemed very good I am calling very fresh in the experience because they only fixed it yesterday and they did warn me about parts that could go out again.
Description of Work: Examine service and repair air conditioning function.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We received wonderful service from them. They were friendly and knowledgeable of their work. Everything is operating wonderful. We have not had any issues with the service or the equipment they installed in our home. We are very happy with the work they did.
Description of Work: We had a new central air conditioner installed in our downstairs and a new furnace installed for the upstairs in our 2500 square foot home. Austin's Air completed the work for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We had so many sub-contractors running through our house at once but they were able to get their part done in a timely manner. The system is working just excellent. Our new ducts placed in the two new bathrooms are delivering air like they should. I paid the general contractor and he handled all the subs.
Description of Work: Austin's Air Conditioning installed a 2 ton central air conditioning system and ran two new ducts in our 1000 square foot new addition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I am really happy with the service we got from them. They got the old furnace out and the new one in the attic in just one day. They also put the new air conditioner in on the same day. Both of them have worked great.
Description of Work: They took out our old furnace and air conditioner and installed the new units in our attic. We have a 3000 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I would highly recommend them to other homeowners because we received excellent service. The installation went well and there were no difficulties. All of the equipment they put in works just as it is supposed to. I have no complaints with what I received.
Description of Work: I had a 2 ton gas furnace, a new duct, a dehumidifier and a hepa filter installed in my home by them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
MATTIE M.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I recommend this company to everyone. They do good work. They are clean and efficient. They come here and just do their job with no hassles. I have used their services many times. I am a satisfied customer.
Description of Work: Austin s Air Conditioning installed a new three-ton furnace for us. They also removed the old unit and discarded it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I was very pleased with the work that was done and I thought they did a great job. They were courteous and polite. They did a good job cleaning up after and they made sure that we knew had to operate the new units.
Description of Work: They redid our air system by removing the old unit and installing two new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
They were very nice men, polite and on schedule. They worked efficiently and our unit works just fine. I thought it was a fairly extensive job but I guess it wasn't that bad as they installed all new duct work. They left the work area spotless. I have and will again recommend this company.
Description of Work: Austin's Air Conditioning installed a whole new air conditioning system in the upstairs of our home. The work included the heat pump and new duct work. The upstairs of our home is approximately 1500 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The installation went very well. They were on time as scheduled. They are dependable every time that I call them. They do a quality job. I would recommend this company to others. They would do a great job for anyone needing heating or air conditioning.
Description of Work: They installed a new 3-ton and 2-ton heat pump. It is a split system for the upstairs and downstairs. They did the ductwork necessary for the two systems to run properly. They removed the old system also as part of the arrangement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Joe & Dee M.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We have used them for years now and the reason why is because they always do a great job. They are very knowledgeable, friendly, honest, and the workers are very experienced. They do excellent work.
Description of Work: They replaced our old furnace with a new one and they have also done several other jobs for us in the past like replacing a thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Annette F.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We had a few quotes, not that many. We found this company to not only have a real good price, but they have a lot of experience. They have been in business for a long time. We were treated with great respect. They really knew how to treat their customers. We had all of our questions answered quickly. They did not leave an unsightly mess for us to have to clean up. We will definitely recommend their services to anybody.
Description of Work: Austin's Air Conditioning installed a new 2.5 ton 14 SEER central air conditioning unit to the outside of our home. They also installed a new 3 ton 36000 BTU evaporator in the basement of our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I am very satisfied with the change. The furnace is just like the old furnace and it works well. They had no problems getting it in and out of here quickly. The old one was also disposed of and everything was cleaned up rather nicely. I would have to say that they were extremely nice and they did an extremely well job with everything. I have had no issues since they were here to replace the existing furnace. At this time, I do not recall what I actually paid for the furnace.
Description of Work: Austin's replaced the gas furnace that we had in our three bedroom brick home. They disposed of the old furnace as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHRISTIAN B.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
Everybody was just so very polite. We were treated with the utmost respect. The gentleman doing the work kept us informed of the entire process. They really were very skilled. They left absolutely no mess behind. They double checked their work before they left. They made sure everything worked properly. They even made sure we knew how to work everything about the new system. Their prices was one of the very best quotes we received. We would recommend their services to anyone.
Description of Work: Austin's Air Conditioning installed a new 60000 BTU evaporator coil to our existing electric furnace. They also installed an outdoor 5 ton 14 SEER central air conditioner to our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
DERRICK V.
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
They installed heating and air.
Description of Work: They did really good, I was really pleased with them.
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Service Categories
Heating and Air Conditioning
FAQ
AUSTIN'S AIR CONDITIONING is currently rated 5 overall out of 5.
No, AUSTIN'S AIR CONDITIONING does not offer free project estimates.
No, AUSTIN'S AIR CONDITIONING does not offer eco-friendly accreditations.
No, AUSTIN'S AIR CONDITIONING does not offer a senior discount.
No, AUSTIN'S AIR CONDITIONING does not offer emergency services.
No, AUSTIN'S AIR CONDITIONING does not offer warranties.