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Alternative Garage Doors

Garage Doors, Doors, Garage and Shed Building,

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Repairs, service, installation, openers , springs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-15 of 15 reviews

DEDRICK F.
06/2020
5.0
garage doors
  + -1 more
If you ever need garage repair and garage door opener installation, hire this guy! I had a cable that broke and a garage door opener that was on its last leg! The owner came out to replace the cable and replaced the rollers on the door. Then he advised my garage door opener was about to go out. I bought a new garage door opener and had it replaced the very next day. The owner resolved both issues quickly and the cost was inexpensive. I'm pleased.
Description of Work: Garage Door Opener Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jimmy D.
05/2020
5.0
garage doors, garage builders
  + 0 more
The technician (Kimper) was on time, knowledgeable, professional, friendly, fast and aware of the current situation ( wore gloves and face mask). His rate was very reasonable and his quality of work quite good. I recommend him and would definitely choose him in the future.
Description of Work: Garage door springs (2) replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy R.
08/2019
5.0
garage doors
  + -1 more
Mr. Kimper Johnson called me before I even finished my search for a garage door provider on my computer thru Angie's list. He also called me to tell me that he could arrive earlier than expected. Yay! Bonus! Kimper was professional, caring, informative. He knows his business. Oh and he was the only company that called me from my Angie's list search. Thank you Kimper!
Description of Work: garage door opener install. keypad and remotes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Brian M.
03/2019
5.0
garage doors, garage builders, home & garage organization
  + 1 more
Alternative Garage Doors was $170 cheaper than Precision. Kemper has excellent customer service. Replaced two garage door springs. Can’t believe how much more the markup was with Precision.
Description of Work: Replaced Garage Door Springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

gayle W.
02/2019
5.0
garage doors
  + -1 more
I was very pleased with my installed. The Technician arrived on time and job was done quickly and professionally. He was very courteous and friendly. I highly recommend this co and will be referring all my family and friends.
Description of Work: garage opener installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thresia V.
06/2018
5.0
garage doors
  + -1 more
Mr. Kemper, was very professional and timely. It didn't take him long to complete the job.He did an excellent job replacing the spring. I will hire him again! Price was reasonable.
Description of Work: Spring replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon P.
07/2015
5.0
garage doors
  + -1 more
Arrived on time-so pleasant-very amiable-worked quickly. Job done! Showed me how to better maintain the door.
Description of Work: Replaced the spring on garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol Sue H.
07/2014
5.0
garage doors
  + -1 more
We called for our door to be repaired at about 6 in the evening. They offered to come out then but I said that in the morning would be fine. I felt that was good response.. You just don't realize how important a working garage door until you have one that won't work Repairman was prompt, arriving within the times given by the company. Had worked for the company twenty years. He was very efficient as he replaced the springs and then the rollers. He was friendly. He had all the equipment he needed. This was a very good experience.
Description of Work: We called because we had broken springs on our garage door. Repairman suggested replacing rollers and gave me a discount. I told him to go ahead and replace them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

gwendolyn B.
04/2014
5.0
garage doors
  + -1 more
Excellent
Description of Work: Install new garage door and garage opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Michael H.
03/2013
5.0
garage doors
  + -1 more
It went very well. I couldn't be more pleased.
Description of Work: We needed to have one of our garage doors replaced. The estimate to perform the work was very reasonable. The business owner performed the work. He was very professional, did the work at the agreed time and for the agreed price. He also lubricated our other door for no additional charge. It was a really good experience. I recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Michelle M.
02/2012
5.0
garage doors
  + -1 more
Our garage door spring broke on a Sunday morning. This was one of the only companies we could get to come out and gave us the best price (though it probably would have been cheaper on a weekday, but that is to be expected). Our garage door only had one spring, and they put on 2 for a cheaper price than the other companies would have just done one. They were right on time and did the job quickly. Very happy with the service and professionalism!
Description of Work: Replaced broken garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steve N.
01/2012
4.0
doors, garage doors
  + 0 more
I called these guys because of good reviews from Angie's List. They were very prompt, and they were reasonable. My door is unusual. It had to be demolished and hauled off, which they did. The door had to be reframed, and this is my only complaint. I was not thrilled with the way it looked when they were finished - the door frame, not the door itself. He talked about it with me before doing it, and he did what we agreed on. But his idea of a quality, professional look and mine were different. I would have gladly paid more to have it done right. He hated charging me, and convinced me that it would look all right. That said, I really liked dealing with him and would recommend them to others - on the condition that you communicate well what your expectations and priorities are. They were fast, courteous, knowledgable and reasonable.
Description of Work: The tore out an old garage door and installed a new door, including some framing work to adjust for a different size door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Teshaundra B.
10/2011
5.0
garage doors
  + -1 more
I called Alternative Garage Doors on Sunday morning @ 10:00 because our spring broke on our garage. I was not expecting anyone to answer but Mr. Kemp Jackson answered and said he would be here by noon. He arrived on time and replaced our spring in 30-45 minutes. Everyone else we called wanted to charge extra for coming out on the weekend and double for coming out on Sunday. Our bill was only $160.00 including parts and labor. I appreciate businesses like Alternative Garage Doors who enjoy the work they do and do not overcharge customers for unfortunate circumstances. I got several of their business cards and most definitely would use them again in the future.
Description of Work: Replaced a broken spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Lavonzell W.
07/2011
5.0
garage doors, doors
  + 0 more
no problem. smooth as butter.
Description of Work: Install new garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sheeneice P.
11/2009
5.0
garage doors
  + -1 more
The price was great.
Description of Work: They replaced my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$670

    Contact information

    5594 Bridge Mill Ln, Memphis, TN 38125


    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors,
    Garage and Shed Building,
    Home and Garage Organization

    FAQ

    Alternative Garage Doors is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Alternative Garage Doors accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Alternative Garage Doors offers free project estimates.
    No, Alternative Garage Doors does not offer eco-friendly accreditations.
    No, Alternative Garage Doors does not offer a senior discount.
    Yes, Alternative Garage Doors offers emergency services.
    Yes, Alternative Garage Doors offers warranties.
    Alternative Garage Doors offers the following services: Repairs, service, installation, openers , springs

    Contact information

    5594 Bridge Mill Ln, Memphis, TN 38125


    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM