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ACTION FENCE CO

Fencing, Fencing Driveway Gates, Animal Fencing,

About us

Family owned and opperated since 1974. RESIDENTIAL & COMMERCIAL Licensed, Bonded & Insured. Memphis of the Better Business Bureau. Specialize in all types of wood fencing.

Business highlights

50 years of trusted experience

Services we offer

We specialize in all types of wood fencing.Residential & Commercial. New installation & repairs of wood fence. Chain Link Residential & Commercial. All types of Wrought Iron Fencing. Automatic gates

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
5%
3
10%
2
10%
1
25%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.1
responsiveness
4.1
punctuality
4.2
Showing 1-20 of 20 reviews

Harry M.
12/2016
1.0
fencing
  + -1 more
It didn't ,due to death
Description of Work: Fence ,but they told me they were closing, due to her sons death.
Rating CategoryRating out of 5

Donnie E.
09/2016
5.0
fencing
  + -1 more
Excellent and speedy removal and a sturdy beautiful shadow box fence built in two days.
Description of Work: Old wood fence removed and a new wood fence installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

MARY E.
09/2015
1.0
fencing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Teresa G.
06/2015
3.0
fencing
  + -1 more
I was told by the estimator that the wait was approx. 7-10 days out so we paid 50% deposit but then it took over 3 weeks to get the fence started. This was also after multiple phone calls, several of which were unanswered after messages were left. When they did arrive, they arrived early and worked hard and late however the fence lines are "wavy", some boards are not straight, we asked to have a few sections redone (but the workers were in a hurry as one had a court date the next day so they worked into the night) they left a mess all around the fence line of mud, rocks and debris. Our neighbors were quite upset by the mess left in their yard and when they asked the workers if they planned to clean up after themselves, they replied no and that it wasn't their problem. I have since tried to call the company to ask that the owner or manager come and look at the work and mess but no one has answered the phone. I have however contacted a landscape company to help clean up the mud, rocks and debris left by this company - which makes the whole thing even more expensive.
Description of Work: our old fence needed replacing so it was torn down and a new fence was put up.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$4,500

Response from ACTION FENCE CO
If my employee said "it's not my problem", he shouldn't have. He denied it. I told him that we have to be courteous not only with our customers but also with neighbors. It does state clearly on our contract that" The contract price is given with the agreement that the purchaser will clear all lines for construction of fence unless otherwise stated and properly marked with stakes or otherwise. It also states that we do not remove dirt from around post holes. Dan, our sales/ customer service person did inspect the fence and it was done according to standard workmanlike practices, as stated in the contract. We did not charge to do any landscaping work, nor was it stated on the contract for us to do any landscaping. The old fence was basically holding the gravel back that was piled up against it and when it was removed a small amount came past the fence line. If it is necessary for us to make some token attempt to promote neighborly relations, I would be willing to try and do that possibly. Anson Long

Eddie A.
12/2014
5.0
fencing, driveway gates
  + 0 more
Great
Description of Work: Istall walk through gate and new bar wire

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Dawna W.
10/2014
4.0
fencing
  + -1 more
unknown
Description of Work: They fenced one half of our yard and replaced some boards across the back

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Laura L.
05/2014
1.0
fencing
  + -1 more
Action Fence never showed for their appointment to give me an estimate, and never called to say they wouldn't be coming, nor did they call to reschedule. I was contacting them because they installed my neighbor's fence. For continuity, I was thinking I would continue to work with them, since my neighbor was satisfied and the fence looks nice. But now that I think back to the experience of my neighbor's fence installation, I'm remembering that they left lots of the garbage from my neighbor's job in my yard, including pieces of chain link fence that was removed. So in the end, I'm glad they didn't show up, but wish they had at least showed a little more consideration for my time by calling and cancelling/rescheduling.
Description of Work: Never showed. Never called, even though they had made an appointment to give an estimate.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Bruce G.
05/2013
1.0
fencing
  + -1 more
Never occurred.
Description of Work: I initially called for an estimate and left a message on the answering machine. My call was returned to set up an appointment to get a cost est for 300' of chain link fencing. No one ever showed up for the scheduled appointment so I called the individual to ask why they failed to show up and to reschedule an appointment. I was told that it was raining and that they would call he following week to arrange another appointment . They have never called back and figure that if you can't get them to come to give an ET, what are the chances that they will come to install.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Heather N.
04/2013
5.0
fencing
  + -1 more
Everything went smoothly from start to finish.
Description of Work: We received several bids to have a cedar fence installed in our backyard (nearly 300 square feet), and Anson's quote came in far below the others. He came to do the quote the same afternoon that I phoned him, and was able to begin the installation less than 2 weeks after we signed the contract. The workers were quick, professional, and did a fantastic job! I also had some last minute changes to the placement of part of the fence, and Anson and the other workers were very agreeable and offered a solution to address my concern. I was actually expecting to notice a difference in quality of the work based on the quote being quite a bit lower than the competitors, but we are VERY pleased with the results and quality of the fencing materials and installation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

melissa M.
03/2013
1.0
fencing
  + -1 more
See above.
Description of Work: Wow!! This company and its owner, Anson Long, absolutely shocked me. I had called a fence company to get an estimate on the replacement of my back yard fence in Mid-Town. The old one has rotted and I am getting a new dog, an Australian Shepherd as my Aussie of 12 years just past away. Because this dog will be one year old when I get him (planned for this month) I wanted a secure, tight fence. As residents of Mid-town know, there are a lot of trees and trees often also cause damage to the fences along the alley ways with limbs and roots. I called Anson Long of Action Fence to get a second estimate. Anson came out, looked at the problems and he and I arrived at a contract which would allow replacement of all of the fence that I own, a decorative gate and a secure latch for about $500.00 less than the first estimate. I was excited to get a better quality fence at a lower price and a decorative gate as my house needs some work. Anson and I discussed some problems, including the fact that a neighboring tree was pushing on the fence on one side, and that on the other side, my neighbors tree had also pushed the existing fence out of place. As far as I could tell, Anson was fine with my questions. I talked to Anson today to have him remind his works that I did not want any nails left in the yard since I was getting the dog and that I did not want gaps between the fence and the ground because I don't want the dog to dig under and escape. Wow-- I was absolutely schocked that this guy began giving me absolute h on the telephone. He was FURIOUS about three seconds into the call. I think a customer for a almost $3,000 job has a right to ask questions and make suggestions so that the project fits the need. I have not have anyone react to me this way in simply addressing the details of a contract. If you are female, I WOULD NOT work with this person-- perhaps that is the problem. He canceled the contract when I told him I was surprised at this attitude and now I am in a bind. Unprofessional, Hostile and Rude. Do not fall into this trap, especially if you are on a deadline.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$2,600

Ed S.
01/2013
5.0
driveway gates
  + -1 more
The gates are very well constructed and look good!
Description of Work: I had two gates replaced, one double and one single.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nadine O.
10/2012
5.0
fencing
  + -1 more
The 2-sided fence area in the backyard which encloses the AC Compressor, pool filer, and pool equipment, was old and rotted. The gate was broken and the whole thing was an eyesore. Anson Long from Action Fence came the same day I called to measure the fence, approx 25 feet long. He emailed me an estimate within 2 days with a diagram describing exactly what was going to be done. He had said all the posts were rotted and needed to be replaced. I agreed. But the 2 gate posts were installed in concrete. So to save money and labor, yet keep the same dimensions of the enclosure, he recommended sawing those old gate posts down to the ground and installing steel boots in the concrete for the gate posts since we were going to shorten the gate opening from 54 to 48 inches anyway. Labor, teardown, takeaway, all new posts, cedar slats, cross bars, gate hinges, and latch were all included in the price of $770.00. This price also included the 2 steel boots for the gate posts. Action Fence was the only company which recommended installing new posts. The other fence companies said the old posts were ok to use and would 'save money', yet all their estimates were higher. I also liked that Action Fence uses email to send the contract and their program populates your signature. Very easy and no hassle. Since there was no hurry on the enclosure, Anson said he would fit me in as soon as possible which turned out to be just a week later.
Description of Work: James, the installer, came right on time. He had the diagram and instructions with him. After taking down the old fence, he sawed off the old gate posts level to the ground and installed the steel boots a few inches out in the concrete and the rest of the fence enclosure was matched to them to keep the proportions of the enclosure right.. He also added an extra post in the corner where the fence turns towards the house to stabilize the fence. What I most appreciate about Action Fence was when James came I realized I did not want the fence to be 6 feet high and asked him for an estimate to have the slats cut down to 5 feet. He called Anson and we agreed on a price of $60 to do this. No hassle. Anson just named the price for the extra work which I thought was reasonable, especially for such short notice. The entire job took approx 3 1/2 hours and the finished product was both professional and beautiful. James is a craftsman and knew exactly what to do with no wasted time and cleaned up everything. The fence is sturdy and the gate opens and latches closes in sync with the rest of the fence. Looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Dana A.
06/2012
3.0
fencing
  + -1 more
sy whay out and it looked worse
Description of Work: Had them instal 35 feet of fencing with a gate. All had cap and facia and we used cedar and wide boards. Overall looks nice with a couple of exceptions, there is a crooked portion in the front by the gate, the gate has trouble closing and the worst part is where they tied into the existing fence. First they left a gap where our neighbors iron fencing was and our dog could get out - easily...it looked bad too. When they came to fix it, they took the easy way out and it ended up looking worse. We are fixing the problems ourselves now. All they want is their money - the lady who called about it was not particularlly nice. No one has ever inquired if we were satisfied. They also installed fencing at my sons home and they were supposed to use the wide boards and used the small ones. Their crew must not pay much attention to detail.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,006

Ann L.
11/2011
2.0
fencing
  + -1 more
They came to do the work on time. Previously, the cable and electrical providers had been out to our property to mark the lines underground. We were out of town on the day they came to do the job and when we got home two days later we realized we had no Internet or phone service as the fence installers had cut through the lines even though they were clearly marked. We were greatly inconvenienced for several days. The fence itself was acceptable. There are several spots where it is not level but mostly we are reasonably pleased with the appearance of the fence.
Description of Work: Installed a fence to divide a very large yard.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,000

Rebekah M.
06/2011
5.0
fencing
  + -1 more
They created a 42-feet fencing with one portion having a height of 6 feet and the other of 4 feet. They replaced a gate and fencing between the patio and carport area and created fencing behind the shed too. They were very good. They were punctual and very easy to work with. The price was high, but they did very good work. I would use them again in the future if necessary.
Description of Work: I used Action Fence Co to replace a gate and install treated pine fencing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

bruce W.
04/2011
5.0
fencing
  + -1 more
Anson from Action Fence came out and measured the fence line, sent several price options and styles. We agreed on a style and price and bam it was done.
Description of Work: Excellent!!! Very Pleased. Action Fence company is Fast and Professional! Fence Looks Great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Lisa R.
03/2011
5.0
fencing
  + -1 more
My fence was partially down due to a past storm and high winds. The Action Fence company came out as they said and gave me an estimate. I called again to inquire about that estimate a second time and asked that the worker meet me at my house as 12:00 pm during my lunch time. He was very prompt and professional and gained my business. More than anything, the Action Fence Company exhibited excellent workmanship and my family loves the new fence.
Description of Work: The Action Fence Company came out to install a partial fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

BRANDON W.
08/2010
5.0
fencing
  + -1 more
Received proposal from two companies and decided to use Action Fence. Took down old fence. I then found out that we needed to have a permit from Germantown to move the fence, so it took some time to get the fence permit. Once the fence permit was secured, I scheduled them to come back out and install the fence. I supplied the gate and hardware, and the work was completed in two days
Description of Work: Moved a 3 rail horse fence and installed a gate. About 360 feet of fence plus a 16 foot gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Tammy C.
09/2008
5.0
fencing
  + -1 more
The whole process was painless. Jennifer (office) and Anson (sales) were both very professional and competent. The fence was installed within the time frame that was given to me. The quality of the work is very good. I will use this company again.
Description of Work: Red cedar privacy fence. I had two styles of fencing - the back of my property was done in the shadowbox style and the rest of the property was the "regular" style.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

TIM L.
08/2006
2.0
fencing
  + -1 more
Action fencing did an average job of installing the fence. It does look nice. The wooden gate broke when the wind slammed it shut. Action Fencing would not cover that under its warranty nor stand behind the quality of their products. I had to pay to get the gate fixed. I would not recommend this company to others.
Description of Work: Action Fence Company installed a fence around our backyard that is about one-half acre. The Fence has brick columns with iron and wooden fencing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$3,500

    Contact information

    6045 E RAINES RD, Memphis, TN 38115

    www.actionfencememphis.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Fencing Driveway Gates,
    Animal Fencing,
    Wrought Iron

    FAQ

    ACTION FENCE CO is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    ACTION FENCE CO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, ACTION FENCE CO offers free project estimates.
    No, ACTION FENCE CO does not offer eco-friendly accreditations.
    No, ACTION FENCE CO does not offer a senior discount.
    No, ACTION FENCE CO does not offer emergency services.
    No, ACTION FENCE CO does not offer warranties.
    ACTION FENCE CO offers the following services: We specialize in all types of wood fencing.Residential & Commercial. New installation & repairs of wood fence. Chain Link Residential & Commercial. All types of Wrought Iron Fencing. Automatic gates

    Contact information

    6045 E RAINES RD, Memphis, TN 38115

    www.actionfencememphis.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed