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@ Home Computer Service

Computer Repair, Internet Service

About us

7 Employees. Uses For Cabling. Charges An Hourly Rate. No Travel Charges. Will do house calls to Entire Area.

Business highlights

29 years of trusted experience

Services we offer

Computer Repair. Computer Upgrades. Internet Sharing. Wireless Networking. Spyware Removal. Virus Removal & Spam Control.

Services we don't offer

Web Design & Publishing.

Amenities

Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.6
Showing 1-5 of 5 reviews

James D.
12/2014
5.0
computer repair
  + -1 more
I have been using these guys for years. You can probably find someone cheaper in town but these guys worth every penny. They are proudly Midtown owned and operated and stand by there work every time. I have used them 10+ times and the one time something wasnt fixed correctly they had it fixed within an hour of bringing it back, Great guys.
Description of Work: They reopaired my laptop screen and removed a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Marcia C.
10/2014
1.0
computer repair
  + -1 more
When I picked up the computer a couple of days after leaving it in the shop, there were two deep black scratches on one side of the case. I brought this to the attention of the man at the front desk and her got the owner to look at it. The owner said to check with the manufacturer of the case and he would replace it. I took the computer home and it still had a virus that showed up within about 30 seconds after turning it on. I returned the computer to the shop and again cautioned them about being careful with the case. When I got it two days later, the virus was indeed gone BUT now it had a large gash in the front of the case on top. This convinced me that I would NEVER bring anything back to that shop. I cannot imagine what they might do to me or my equipment next time. The owner did say he would replace the case but, could anyone trust his people to actually replace the case with a new one and install all the parts in it in such a way that I could be confident to use it? Now I am out a $200 case. I did not ask, but no offer was made to just replace it for me. No offer was made even to just reimburse me for what I had paid the shop. This used to be an excellent company and I had trusted them for years but there seems to be a whole new attitude that is arrogant and uncaring.
Description of Work: This time I took my custom built computer to this service provider because it had a virus. I cautioned the people in the shop that they were to be VERY careful with the case because it belonged to my niece who loaned it to me and I would be returning it to her in a couple of years.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$100

kingsley H.
04/2014
5.0
computer repair
  + -1 more
It was a little more expensive, but they've always done their job well.
Description of Work: Serviced an old Dell computer on its last leg.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DORINE A.
04/2007
5.0
computer repair
  + -1 more
Brian worked for almost three hours. He was unfamiliar with the new apple router, but figured it all out. He tested until we got the results he wanted. Did not charge me for the extra waiting time while testing the maxtor back-up storage.
Description of Work: The service person (Brian) hooked up my home office equipment; computer, maxtor storage, printer, router and wireless.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

DAN M.
09/2006
5.0
computer repair
  + -1 more
I thought these guys were pretty good. They were prompt and efficient. They got my computer up and running in no time. Our kids were doing this and that on the computer and the next thing I knew, it wasn't running efficiently anymore. The guy from At Home Computers really knew his stuff and was very helpful. I also like that it didn't cost a fortune to get it fixed.
Description of Work: They re-programmed my computer by adding software to my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    1800 Union Ave, Memphis, TN 38104

    www.athomecomputerservice.net

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service

    FAQ

    @ Home Computer Service is currently rated 4.2 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    @ Home Computer Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, @ Home Computer Service does not offer free project estimates.
    No, @ Home Computer Service does not offer eco-friendly accreditations.
    No, @ Home Computer Service does not offer a senior discount.
    No, @ Home Computer Service does not offer emergency services.
    No, @ Home Computer Service does not offer warranties.
    @ Home Computer Service offers the following services: Computer Repair. Computer Upgrades. Internet Sharing. Wireless Networking. Spyware Removal. Virus Removal & Spam Control.
    Web Design & Publishing.

    Contact information

    1800 Union Ave, Memphis, TN 38104

    www.athomecomputerservice.net

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM