Fantastic job working with the slate. He was also very helpful with other projects I had in the house.
Description of Work: He did our outside slate in the front entrance way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
PHILIP H.
11/2008
3.0
ceramic tile
+ -1 more
When he came out, I had warned him that there was a low spot on the porch. They said it would not be a problem and they would take care of it. When I washed the tile down, I noticed the low spot was still there. I called him back and he said he needed to check his schedule and then he would come back and correct the problem. Nothing happened. I have made repeated attempts to contact him, but he does not answer or return my call. I also asked for the senior discount which is advertised on his info on Angie's List info. He said no and I did not get the senior discount.
Description of Work: I wanted ceramic tile on my front porch.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$703
Response from TIM GARLAND FLOORING INC
I tried my best to make him happy as I do all my customers. I take great pride in my work. I told him before the job even started that we need to float his floor but he didnt want to spend the money and he said do the best that you can do without floating the floor. Everything was fine until a month or later when he called asking about the porch holding water. I explained we already talked about that prior to starting his work and you elected not to take my recommendation to float the floor because he didnt want to spend money. I told him I can come out and talk to him. He hung up the phone on me and wouldnt return my calls after. I always gave at that time 10% off for all senior citizens. He was a very hard customer to please. I ve done everything in my power to make him happy, but nothing I did help. I hated the way this situation turned out.
Dennis C.
11/2008
5.0
ceramic tile, flooring contractor
+ 0 more
The job took about 2 weeks. We supplied the all of the tile. Tim supplied all of the other materials necessary to do the job. Tim and his associate, Will, were very conscientious and meticulous in their work. They were very professional, respectful and personable. We felt very comfortable having them in our home. They were prompt and showed up when they said they would. They had a plan that they wanted to stick to, but we were under time constraints to get the job done so that we could have contractors come in to do their part, and we could move in at the end of the month. Unfortunately, the contractors began work prior to Tim and his crew finishing which caused some problems with the entire project. Because the tiles were so newly installed, there were concerns that the contractors could damage the tiles. Luckily, this was not the case. We are very pleased with they work that they did. We still need to have our fireplace fronts tiled and plan on calling Tim again to do this work.
Description of Work: We hired Tim Garland to tile the floors in our new/older home along with the master and the guest bathroom. We had 1 month to do a total renovation before we moved in. The tile in the main living area was a little over 1,500 square feet. Carpeting was in the majority of this area which had to be removed. The foyer had ceramic tile that had to be removed. The tile was laid in a diagonal pattern in the living room, dining room, kitchen and family room. These rooms are open to the next and circle around a 2 sided fireplace. The tile had to be laid out so that when it met in the circle on the other side, it met in whole pieces. The master bath had wall board in the walk in shower that needed to be replaced before they could be re-tiled. The walls and floor in the shower were tiled along with the floor in the master bath. Before they could do this they had to remove the tile floor and tiled shower/bath areas in both bathrooms. The guest room bath walls were also tiled along with the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
CHARLES R.
10/2008
5.0
ceramic tile, flooring contractor
+ 0 more
The job went smoothly. Tim told me to pick out the correct type and size of tile. He also turned me onto another tile store that had some good prices. While at the tile store I called him with some questions about some extras that a salesperson was trying to get me to buy. He told me to only get the tile. The final cost was about $100 more than the estimate because I had him get the quick-set and grout.
Description of Work: Found Tim on Angie's List and had him come out and tile a new sun room addition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
JACQUELINE G.
08/2008
5.0
flooring contractor
+ -1 more
The company was responsive and professional. Tim helped us choose the correct materials and advised us on install technique. The company was easy to deal with and they are very trustworthy. We left on a 10 day trip to Canada and Tim had full access to the house and completed the entire job while we were away. We came home to beautiful new tile. I would happily hire Tim and his company again.
Description of Work: The company completed 4 different jobs for us. First, they replaced ceramic tile around the fireplace. Second, they removed old carpet and installed new ceramic tile. Third, the installed ceramic tile in the master bathroom. Fourth, they installed ceramic tile in the guest bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
BYRON C.
07/2008
5.0
ceramic tile
+ -1 more
I am very pleased with the work that he did. He was polite and punctual. He knew right what to do and how to do it. He kept things tidy while he was working and he made sure the work area when he was finished. I would recommend hiring him.
Description of Work: He took out the old tile in the pan of my shower and installed new tile in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Cindy D.
06/2008
5.0
ceramic tile
+ -1 more
Excellent. They did the work as promised and delivered on time.
Description of Work: Replaced 1500 square feet of tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
NANETTE C.
06/2008
5.0
ceramic tile
+ -1 more
Tim was courteous and prompt. He is a wonderful young man.
Description of Work: They installed tile flooring throughout our house. We used him for labor only.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Ronald S.
10/2007
5.0
ceramic tile
+ -1 more
Quality performance. Use him by all means.
Description of Work: Kitchen back splash - mosaic tile. Bathroom floor- random pattern.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$633
LISA M.
06/2007
5.0
ceramic tile
+ -1 more
Tim Garland showed up promptly as scheduled to give me the estimate. He was clearly knowledgeable about the extra steps needed to install heavy tile in a mobile home. I had to wait several weeks for the job to be scheduled/completed but I saw that as a good thing (a company that has customers lined up is usually a good sign). I did get another estimate from another company but it was quite a bit higher than the one from Tim. The quality of the work is very good and I am pleased with everything.
Description of Work: Installed porcelain tile in the kitchen and bathrooms of a mobile home and did the back splash of the kitchen as well with smaller tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,139
JANET D.
05/2007
5.0
ceramic tile, flooring contractor
+ 0 more
Job 1: I called them & he conducted himself in a refreshingly pleasant & professional manner. He returned every call promptly, had no memory lapses, showed on time & charged us what was stated. He is an honest, talented, hard working flooring PROFESSIONAL. If everyone conducted themselves & business as Mr. Garland, we would ve a better world. THANK YOU to TIM, WILL & MARCUS. Job 2: Tim gives you a start time & he ll be there on time & is eager to get to work. Their work is fabulous, as he has replaced all tile in our home now. We have 1 rm of carpet & he made a fantastic recommendation of an installer to us. Tim & Will are extremely trustworthy, you can feel free leaving your home & know all will be well. I have been through many home renovations recently & I have to tell you they are by far is #1 on our list of all the various trades I've worked with. I very highly recommend them. We feel like we have gained a friend, who just happens to be an excellent tile professional!
Description of Work: Job 1: Highly recommended. Tile had already been removed, tile brought & measured by another vendor & Tim measured both bathrooms, including shower walls, spa, etc. & gave an estimate w/the amount of tile needed & checked the other vendors accuracy of order. They finished both b/rms very efficiently & professionally. Their workmanship is 1st rate! I wouldn't want to work w/anyone else, we were thrilled w/this co.!($3500.) Job 2: Tim & Will did a great job. They removed the old tile from foyer, kitchen, eat-in area, laundry & 1 b/rm. They were careful to cover everything in the rms before demolition to reduce dust cleanup. Tim & Will did a great job installing the tile & carefully removed a large brick planter in the foyer that we didn't wanted so they could tile thru where it was, they were very good & there is absolutely no damage to the wall where the planter connected. I was very happy to have Tim & Will back working in our home. They are very neat & always cleanup each day.($2600.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
ELLEN P.
02/2007
5.0
ceramic tile, flooring contractor
+ 0 more
He was a gentleman, and was clean and polite. His work was good and price was fair. He was a very hard worker and I would use him again.
Description of Work: He did about 1,500 square feet connecting rooms and hallways, then connecting the center island.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA M.
08/2006
5.0
ceramic tile
+ -1 more
unknown
Description of Work: I would have used Tim to lay my tile, but my brother-in-law did it for us instead. Tim was very responsive to my phone call requesting an estimate, gave a fair estimate, and the timing would have been excellent. It just didn't work out, but felt I should make a favorable comment on his behalf.
Rating Category
Rating out of 5
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICHARD L.
02/2006
5.0
ceramic tile
+ -1 more
Tim Garland and his crew were a pleasure to work with. They were on time, very responsive to requests, knowledgeable and did a great job. Their pricing was very competitive. I would heartily recommend them, and I would certainly use them again. One example: In the middle of the job, when the house was in complete disarray while the tile was being installed (took about 6 days), our children and grandchildren called to say they were coming for a visit for a few days. Tim and his crewed worked in a fashion so our 4 guests had places to sleep and hang out. They said don't tell them not to come, they will make it so that laying of the tile will not interfere with their visit.
Description of Work: They installed approximately 1200 sq. feet of porcelain tile on a diagonal in four rooms and connecting hallways, plus an outside entry way.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,435
MARK C.
05/2005
5.0
ceramic tile
+ -1 more
TIM WAS VERY PROFESSIONAL AND DID A GREAT JOB. STRICT ATTENTION TO DETAIL. WAS ALWAYS ON TIME.
Description of Work: INSTALLED TILE IN BATHROOM. FLOOR AND SHOWER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Kathlene L.
12/2004
5.0
ceramic tile
+ -1 more
TIM WAS RESPONSIVE, HONEST AND HIS BID CAME IN MUCH LOWER THAN MANY OTHER COMPANIES TO DO THE EXACT SAME JOB. I AM DELIGHTED WITH THE INSTALLATION,
Description of Work: REMOVED OLD TILE IN KITCHEN, BATHROOM AND BACK UTILITY ROOM, INSTALLED NEW TILE AND BACKBOARD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,099
JAMES T.
01/2004
5.0
flooring contractor
+ -1 more
THIS GUY HAS A JACK HAMMER! MY HOME IS OVER 50 YEARS OLD AND HE WASTED NO TIME.
Description of Work: REMOVED OLD FLOOR AND PUT DOWN A NEW ONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
SARA P.
05/2002
5.0
ceramic tile
+ -1 more
unknown
Description of Work: After I bought my tile, the other company told me that they couldnt do it. I called this company and they bent over backwards to get me fit in. I have seen tile layed but they went the extra mile to work with my needs. They worked all day until the job was done.
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Service Categories
Ceramic Tile,
Flooring Sales and Installation
FAQ
TIM GARLAND FLOORING INC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
TIM GARLAND FLOORING INC accepts the following forms of payment: Check
Yes, TIM GARLAND FLOORING INC offers free project estimates.
No, TIM GARLAND FLOORING INC does not offer eco-friendly accreditations.
No, TIM GARLAND FLOORING INC does not offer a senior discount.
No, TIM GARLAND FLOORING INC does not offer emergency services.
No, TIM GARLAND FLOORING INC does not offer warranties.
TIM GARLAND FLOORING INC offers the following services: INSTALLATION FOR CERAMIC TILE, PORCELAIN TILE & ALL NATURAL STONE.