OUT OF EDEN GARDEN CTR

Out of Eden was Aerating my neighbors yard when they hit my fence with the machine. They said they would have my fence repaired.More than a month passed and my fence wasn't repaired so i call the owner Lex McCarty. He called me back and was very dismissive, he offered me a $100 gift certificate to forget about. He basically stated that even though my fence was bent and the paint was chipped that it was still functional and he thought it was silly to replace the whole fence panel because that would be too expensive. I told him I would like my fence restored to the state it was in before his company damaged it. He said he thought that was going too far. It's obvious to my that Lex has an integrity problem. If he refuses to fix this small problem his company created I image he would do the same to anyone his company wronged when he deemed it too expensive. I am a small business owner and I makes things right if I make a mistake. It's sad to me that Business owners like Lex have such a lack of integrity. You would think if Lex is all about the money (which he obviously is), that he would see that the loss of sales will cost him a lot more than paying for my fence (which his company broke).I will pay to have my fence repaired and I will tell everyone in my neighborhood and everyone I do business with how Lex and out of Eden treated me regarding this matter and hopefully they will choose to take their business elsewhere.

It went very well. The guys arrived about 9:00a.m. and worked until about 7:00 p.m. It was a really hard job, since they had to move a lot of shrubs, and pull up tons of ivy. This area has been sadly neglected for some time. They were wonderful and worked hard all day.

I finally got an estimate, 8 days after it was promised. I should have been wise to the problems that would ensue. Although a wall was constructed quickly, it took several reminders to get the planting and mulching completed. Then I had to remind them that piping of the gutter downspout needed to be completed. In all, the work took about a month to complete. While I might use them again, I would certainly investigate other options. If you want work done in a tight time frame seek an alternative company.

They did a good job spreading the topsoil but the problem came when they covered up the crowns of all my trees, which was bad for the trees, and I would have thought a landscaping company would know that. I was very disappointed and dissatisfied with them. The guy that came out was pretty young and obviously he knew nothing about keeping the topsoil away from the crowns of the trees. I felt their price was fair.