Myers Masonry

Description of Work: |Myers Masonry was selected from a list on Porch.Com, an affiliate website with Lowe's. I trusted the list of contractors on Porch.Com because this company was recommended and supported by Lowe's. We described our project as follows: Stabilize front porch steps that were sinking in the front, pulling stair unit away from front porch and causing handrails to loosen. Mr. Myers said he would install drainage system from our downspouts that would drain water further out into the yard, preventing this ground erosion from happening again. Would put silicone product under stairs that would provide more support and stability. Would replace stair handrails that had become loose due to instability of brick steps. Would replace 4 bricks, would stabilize new handrails supports with 8 inch bolts. Would saw off new handrail supports to appropriate height. He quoted $500 for the job and asked that we pay for all the supplies, which we did. |Mr. Myers failed to complete the job. The first day, he requested payment in cash so that he could pay an assistant for his work on the project. Then he requested payment of the rest of the bill the next day because he needed to pay for a colonoscopy. He left his trailer as collateral. He promised to show up to finish the job as soon as he was recovered from the anesthesia and feeling better. When he didn't show up, I called and he told me they had found 11 polyps and one looked very bad but he would be back to work the rest of the job. He showed up and did a little more work, packed up his trailer and left suddenly without finishing the job. I called him and he told me that he had started bleeding and was on his way to the ER at UT Hospital. He never returned to finish the job. He started responding to phone calls made to him over several days with : "I'll be back to finish"; "a friend and I will be back to finish"; "I have a nice, Christian friend who will come to finish the job and it will be done by Sunday night". No one representing Myers Masonry has ever showed up to finish the project. Finally, Mr. Myers stopped answering the phone and never returned phone calls. My last message left on his phone was a request to at least tell me supplies and procedures needed to finish the job so that I could hire someone else to complete the repair. At this point, I am not sure he even installed a silicone product system as described. The new handrails are extremely unstable and hazardous. |I tried to call Mr. Myers again and his phone number was answered with "This number is no longer in service." |I was never able to get any communication back from Mr. Myers. |Last week I paid another contractor to re-do this job. When he dug up the PVC pipe installed to complete the drainage, he found an unconnected piece of black corrugated tubing lying in the ground between a buried piece of PVC and the piece of PVC visible on top of the ground - not connected in anyway and obviously hidden underground so that we could not see that the PVC was not continuous. None of the piping was installed far enough out into the yard to follow slope so that water could drain and none of the piping was buried deep enough to avoid lawn mower damage. | |

Description of Work: Tore down small retaining wall and rebuilt it.