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Longo Electric LLC

Electrical, Lighting, Generator,

About us

Longo Electric LLC is an Electrical Contracting company that specializes in service work. We hold the full State of Tennessee "CE" license as well as being a licensed contractor in the City of Knoxville. We encourage all consumers to verify licensing before commencing on any construction project, and our license may be verified here:http://licsrch.state.tn.us/default.aspx We pride ourself on the customer experience we provide by using the finest materials, highly trained technicians, thorough communications, a neat and orderly appearance, fully stocked service trucks, and the way we treat your property using surgical booties, drop clothes and HEPA vacuum cleaners. Because each electrical project is unique, we do not provide prices over the phone, and we prefer to preview each project before we quote a price. We are happy to come preview any electrical project need that you have and look forward to designing the most efficient and cost effective solution for your needs. If you have read this far, we greatly thank you! We would appreciate the opportunity to meet you in person and remain eager to be of service and to be a solution for whatever need you may call upon us for. Thank you, Dan Longo President Longo Electric LLC

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential electrical repairs, upgrades, installation, design, and maintenance. Lighting, Panels, Dimmers, Energy Efficiency, Service Upgrades, Rewiring, Additions, Renovations, Panel Labeling, Landscape Lighting, Telephone, CATV, Data Cabling, Low Voltage Systems, Lighting Upgrades & Retrofits, Repairs, Underground Cable Location, Retail, Restaurant, Commercial, Medical tenant space build out, Maintenance, Generators, LED upgrades.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.9
Showing 1-14 of 14 reviews

Jim B.
10/2022
1.0
electrician
  + -1 more
Very disappointed in my last interaction with Dan. Had used him for several home and dock electrical issues in the past, with high satisfaction, so when I needed outlets installed over the mantle to mount a new TV, of course I called him. Got on his schedule about 3 weeks out, scheduled the tv delivery and installation based on his scheduled date, then he cancelled at the last minute, requiring me to cancel tv delivery and install. When I asked about rescheduling my job for the following week, got no reply. I guess when you have all the business you want, you pick and choose whose business you want. He won’t get any more from me. Done.
Description of Work: Electrical outlet installed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Longo Electric LLC
I understand that you feel that our customer service is not where you would like it to be, I'm not thrilled about it either. We’re doing the best we can. We did have you scheduled within a window that worked for you. You were out of town some of those three weeks, as was I. However, due to an emergency on your end, and per your request, we tried to move your service date up. We did move it, but I had another project that overran. I let you know this and referred someone else, who was not available. Please note, we were on a remote project with limited cell service. I know this all sounds like excuses. In the end, you are not happy, and that is ok. It isn't our goal, obviously, but it happens. For the last 5 years we are grateful to have 20-30 appointments per week, with a limited team to serve our customers. When we moved your appointment we had to move everyone else around, too. Can you imagine having to move 20 or so appointments that were booked and confirmed? I ask the former question, because a little empathy would be great. If you are unhappy, I would always prefer you come to me. Coming to a review site to voice your frustration seems silly to me. You mentioned, “I guess when you have all the business you want, you pick and choose whose business you want…”Yes, we are, in fact blessed to have all the business we can handle, and then some. We tried to take care of you, but were not able to do it. You said that I cancelled at the last minute, that is not entirely accurate, I let you know the day before, and sometimes projects need to be rescheduled, cancelled, or postponed on both the customers end and ours. I’m sorry for your family emergency, that caused the original schedule shift. Your review did not mention this. I'm glad that anyone reading this now knows that our communication is lacking and that we are so grateful to have more work than we can ever handle that you may want to find a firm with better reviews. Signing off now to use my time more wisely. Thank you, Dan

Suzanne S.
02/2017
1.0
electrician
  + -1 more
I've never written a negative review of anyone before, but this was too important. Dan Longo left us high and dry at the end of a bathroom remodel. He missed that our whirpool tub has a heater and didn't wire for it correctly. I didn't realize this until after he was paid, the construction/sheetrock/finishing was done. His solution was to charge us more and cut into the newly finished wall. When I pushed back and asked if he intended to cover the sheetrock repair, he said he was closing my file and not coming back. I've never had someone just walk off a job like that, knowingly leaving me in a lurch. When the going gets tough, Dan gets going -- in the other direction. Don't hire him.
Description of Work: Electrical work relating to a master bath remodel

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Dan W.
12/2016
5.0
electrician
  + -1 more
Work went very well. Mr. Longo was knowledgeable, very smart (and some people are knowledgeable without being smart!!), prompt, extremely professional, courteous, respectful of our home and our schedules. Work was meticulous, neat and clean. Mr. Longo has a lot of pride in his workmanship. He even gave me some pointers when I told him I was contemplating doing the job myself. This was money well spent.
Description of Work: Mr. Longo ran a 220 circuit to our kitchen for a new electric range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$696

ARTIE Y.
08/2016
1.0
electrician
  + -1 more
Never called me back.
Description of Work: Data wiring at my office.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brian M.
09/2015
5.0
electrician
  + -1 more
unknown
Description of Work: He repaired 3 outlets. He was very thorough and knows what he is doing. He is a good guy and very affordable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph P.
01/2015
5.0
electrician
  + -1 more
Called Longo Electric with a service box partially working. Dan broke into his schedule to help. He considered it an emergency as we didn't have heat. He was on site in an hour. He was done in three hours. My HVAC systems were off line. Half my house circuits were offline. Part of my house circuits were on low voltage. He was working on MLK holiday thankfully. He found the problem with my 35 year old main breaker. Located a supply house with the part (open on the holiday) and replaced the part. He coordinated his work with the local utility's holiday service person. He also helped me trouble shoot a circuit that wasn't online for another reason. Very knowledgeable, polite, and professional. He was careful not to track dirt in the house and pickup as he left.
Description of Work: Trouble shot my house circuit breaker box. Replaced the main breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

HUGH H.
05/2014
5.0
electrician
  + -1 more
Dan Longo quoted the job and performed the work for the quoted price on the day agreed. The work was performed well and very tidily, no mess was left. The installation looked good as well as working well.
Description of Work: Installation of electrical outlets, wiring and lighting. Previously he had performed a solar installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

James T.
02/2014
5.0
electrician
  + -1 more
.
Description of Work: We had Dan come to give us a price on an electrical project for a new room. While he was here my husband mentioned an outdoor outlet that had never worked, even though we'd had other electricians look at it. Dan took the time to trace the source of the problem and fixed it. We have contracted with him already to do additional work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$95

Gary W.
07/2013
5.0
electrician
  + -1 more
He showed up as expected and was very detailed in his troubleshooting and repair. An exceptional work at a low cost. I would definately recommend Mr. Longo for any job!
Description of Work: There was a short in my wiring that was tripping the fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert L.
04/2013
5.0
electrician
  + -1 more
I could not have asked for a better job! Dan and his associate, Bill, did THE MOST AWESOME JOB taking our old front desk apart (which was not your typical reception desk) - this thing was a custom built monster that including stone, granite, wood and a lot of nuts and bolts. Within an hour they had the desk apart, all pieces intact, and relocated all the pieces to our shop area, setting all the pieces neatly together. They did not damage or break anything and were very careful to make sure they took their time and protected our tile floors and walls. The installation of the new desk was perfect. These guys do not cut corners and take every opportunity to do each part of the job carefully, accurately, and they are extremely courteous and professional. After the desk was installed, Dan did his electrical magic and installed new outlets to accommodate the new desk. They really did go above an beyond - after the electrical was in and the desk installed, Dan made sure everything was working properly, they leveled the desk, cleaned it, and Dan was even on his hands and knees cleaning the tile floor where the old one had left marks. I was truly impressed. They cleaned up the work site perfectly. He also fixed up all the cables and wires underneath the desk making sure they were not hanging and tangled on the floor; he even provided us some cable/wire organizers. I would ABSOLUTELY call on Longo Electric again in the future.
Description of Work: First of all, just because the category is Electrical, Longo can do more for you that just that.......read on. My place of business needed some additional electrical outlets put in. Dan came out to give me an estimate, and when I told him we needed additional outlets to accommodate a new front desk going in, he said he could have the old desk removed and would install the new one as well. Seeing the "one-stop-shop" as a convenience, Dan gave me quote for the whole job, not just the electrical. He was able to schedule the work within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bernard R.
11/2012
5.0
electrician
  + -1 more
I was very pleased. Dan was on time, courteous and professional. It was clear that his standards were high and that work would meet code. I independently verified his license was current. He took efforts to keep our home clean. He / his assistant had to spend a bit of time navigating our attic to run wiring, which is not finished and difficult to get around in (especially in summer heat). I'd thought the quote was on the high side, but in the end was very satisfied with the quality of work and timeliness of the job. In this case, I got what I paid for. It's been a few months since the remodeling project finished and we've had zero issues with the electrical work.
Description of Work: Longo Electric installed wiring and lighting as part of a major kitchen renovation, including new circuits to meet current electric code (dedicated circuits for refrigerator & microwave), new outlets, under-cabinet lighting, switches, and running conduit under the floor for a new kitchen island. Work also included repair to some ceiling lights in our living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

HUGH H.
06/2012
5.0
electrician
  + -1 more
Longo came and reviewed the problems, gave an estimated quote. On agreed date Longo returned and corrected all the issues for the quoted price. Service was quick, neat and clean. Longo did his best to be inobtrusive while working in the house and was very particular not to make a mess. Longo made sure all work debris was cleared up beautifully, even to the extent of blowing off the driveway.
Description of Work: Troubleshot and replaced faulty lighting fixtures and receptacles, plus installed a new outdoor circuit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,445

Debra M.
03/2012
5.0
electrician, lighting
  + 0 more
They are the best I've ever used ! They were prompt, showed up with booties on, and put drop cloths down. They were efficient and respectful of my home. The service was excellent.
Description of Work: They removed two ceiling fans, hung one chandelier, and hung one light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sondra J.
01/2011
5.0
electrician
  + -1 more
Dan was very responsive and attentive to details and securing answers to our questions, even questions related to the TVA contract were answered in writing to our satisfaction. Both systems are functioning without a hitch. Everything has gone as promised and scheduled. We highly recommend Longo Electric LLC.
Description of Work: We have been commissioned as Generation Partners with TVA with the installation of our 9-panel PV system. Dan Longo installed our system as well as a thermal hot water system. My husband and I attended the Solor Festival and site tours held in Knoxville TN this fall. We decided to proceed with PV and thermal systems. Based on our site visits and time with installers and distributors over that weekend, we ask two companies to our home for assesssing our opportunity and to present a proposal. We had no trouble making our selection of Dan Logo, Longo Electric, to install both our PV and thermal systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

    Contact information

    PO BOX 6302, Maryville, TN 37802

    http://longoelectric.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Lighting,
    Generator,
    Landscaping - Lighting,
    Ceiling Fans,
    Phone Wiring

    FAQ

    Longo Electric LLC is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Longo Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Longo Electric LLC does not offer free project estimates.
    Yes, Longo Electric LLC offers eco-friendly accreditations.
    No, Longo Electric LLC does not offer a senior discount.
    Yes, Longo Electric LLC offers emergency services.
    Yes, Longo Electric LLC offers warranties.
    Longo Electric LLC offers the following services: Commercial & residential electrical repairs, upgrades, installation, design, and maintenance. Lighting, Panels, Dimmers, Energy Efficiency, Service Upgrades, Rewiring, Additions, Renovations, Panel Labeling, Landscape Lighting, Telephone, CATV, Data Cabling, Low Voltage Systems, Lighting Upgrades & Retrofits, Repairs, Underground Cable Location, Retail, Restaurant, Commercial, Medical tenant space build out, Maintenance, Generators, LED upgrades.

    Contact information

    PO BOX 6302, Maryville, TN 37802

    http://longoelectric.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM