Havner Hardwood Flooring

Want to make it clear that Havner Hardwood Flooring has been around a long time and they have installed hardwood for us in the past. Al Havner and Justin (who we had used before) and much of the family moved to Detroit and there was another person using the name for a short time and that apparently caused a lot of problems. Dewayne Havner remained in Maryville. In trying to get in touch with the Havner family I looked on angieslist and was surprised to see that Havner has such a low rating. I now understand why. I was finally able to get in touch with Dewayne Havner by calling Al in Detroit. Dewayne's number is (423) 371-8637. Dewayne came by our house and gave us an estimate and we arranged a time to have the hardwood installed. Dewayne and his partner Paul showed up on time and were very polite and professional. They installed the hardwood the first day. They sanded and applied the stain (that matched the rest of the house) the second day and put on the water based sealant that we requested on the third day. They were always on time every morning. We were very happy with Dewayne and Paul and the job that they did. I highly recommend them. Bob Booher

We moved into our new custom built house by G Michael O'Hara and Havner Hardwood did the hardwood flooring. It didn't look right from day one but then after a couple of months it started to split, crack, pop and wasn't stained properly. We after a year had to move out only because we caughter the general contractor before the year was out to remove or and repair the horrible mess we had on our hands. Havner came back after moving out and redid the flooring and turned out Worst. He came back with our builder and admitted it was real bad and apolized but can't get anything out of him since. He left circles on our floors from the sanders, it's called chatter. He didn't scrap the cormers and a build up of stain is throughout the house. The floor is cupping now. The loud noises of popping when walked on is something out of a sick movie or book. I have called over and over but to no avail they will not call back and our builder G Michael O'Hara will not address it. This is a bad company and hopefully BBB will take action against them. We have all the documenation and pictures that you would need to want. Two dates he did our floors May of 2011 and September of 2012.