American Foundation & Waterproofing

basement waterproofer, mudjacking contractor, plumber,

About us

American Foundation & Waterproofing proudly serves East Tennessee, North Georgia, and West North Carolina. We are local family owned and operated and have provided expert service in structural foundation repair, basement waterproofing, floor system repair, bowing wall repair, crawl space encapsulation, and concrete leveling for more than 15 years.We are licensed and insured, and are rated A+ by the Better Business Bureau. We are members in good standing with the National Association of Home Builders, and are recognized as an Elite Contractor by Home Advisor. We do things the right way. The American way.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.462 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
0%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.5
Showing 1-25 of 62 reviews

David D.
01/2024
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DeAnna B.
08/2022
4.0
Reliable, very reasonably priced

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jenny R.
08/2021
5.0
We had Daniel, Johnny and Tim work to install steel beam and jacks to lift sagging floors. They did an excellent job and we immediately noticed how the bounce and sag in our floor was gone. It even closed the settlement cracks in our wall. They were on time, considerate and thorough. They cleaned up our space without us even having to ask them. They even installed a drain pipe on our air conditioner to help with the condensation drip which wasnâ  t part of the job. We highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Gregg R.
07/2021
5.0
Steve preformed his job with expertise and professionalism. I shopped three different foundation repair companies before choosing American. All three sale representatives were nice. All three offered a different price. I recommend American Foundation to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$1,600

Jay B.
01/2021
5.0
They did an incredible job, couldn't tell they were even at my house with how well they cleaned up especially after bringing in heavy equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn S.
01/2021
5.0
Great company, very experienced overall. Seemed to do a very thorough job, even with clean up. We wish that overages had been explained more as a probability rather than as a possibility, but at least it was touched on. We would use this company again for any other type of problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Omni R.
12/2020
5.0
They were so quick and nice, the price was amazing too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric W.
12/2020
5.0
Basement looks completely different. Better than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry M.
08/2020
1.0
Very disappointed with the outcome of this project. They were unable to raise the slab and never made an attempt on the other two slabs that I had contracted for. The salesman never reconnected with me to discuss a remedy or offer an adjustment to the cost. The workmen were good at communicating with me but overall I am very disappointed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$1,700

Michael B.
07/2020
5.0
The crew that showed up to do the work at my house today was right on time and very professional. They also were very hard workers and got what had been estimated as a two day project done in just one day. I am very happy with the results and know who I will call for any other foundation issues I have from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Russ T.
06/2020
5.0
Without a doubt, these guys know what they are doing. They respected my input and did all that was requested. Most importantly, my basement has since been completely dry even after some of the most intense storms that I have ever seen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DAVID T.
05/2020
1.0
They shattered my concrete porch by improper jacking and striking with dead blow hammer until it broke in pieces. Now I have to replace the porch and they say they have no responsibility. I plan to sue. Beware.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Kathy C.
08/2019
5.0
I contracted with American Foundation & Basement Repairs, LLC for waterproofing services to include replacing the drywall once the installation was complete. The salesman listened to me, made all the changes that I requested, answered my questions, and did it all quickly, efficiently, and without pressure. The work crews were courteous, cleaned up after themselves, hauled away all the debris, and kept me well informed throughout the process. They called daily to let me know when they would arrive since the repair was not at my residence, giving me plenty of time to get there to let them in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,513

Donald M.
07/2019
3.5
The man who did my foundation repair (removed rotted timber from under front door and installed new rot proof wood, then added concrete facing) was competent and friendly. He insured that the job was long lasting and secure. The front porch had sunken over time. His concrete facing was installed in such a way that future leveling of the porch will be difficult.

Rating CategoryRating out of 5
quality
4.5
value
1.5
responsiveness
5.0

Yes, I recommend this pro
$700

Mary S.
06/2019
4.5
They were the only ones who had a solution for channeling water away from the patio and crawlspace: curtain drains.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Eva B.
05/2019
5.0
I enjoy working with this company's representative; very knowledgeable and courteous. Job completed in a timely manner and I am satisfied with the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Betty D.
04/2019
5.0
The price is very high so the value proposition is still unknown as only time will tell. I was somewhat disappointed with the damage done by their truck to my driveway and front yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Bill M.
12/2018
5.0
Salesman was very knowledgeable and not high pressure. Work was accomplished on schedule. Workers did exactly what I contracted for

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John F.
10/2018
5.0
Excellent job. They came up with a very innovative solution which exactly matched my need

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Roger J.
10/2018
2.0
In 10 years, a corner of our garage floor appears to have settled about 3/4-1" leaving a gap under the garage door seal. An engineer from AF thought they could raise the slab "somewhat," but was careful to say it may be only a small amount. One-half inch would have been helpful in blocking rainwater. We also had a sidewalk that had dropped 3 or 4 inches in a 8-10' long portion. The two men worked hard for over 5 hours. Turned out the garage floor could not be raised any perceptible amount. The sidewalk was raised about 2-3 inches (my guess).

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0

Yes, I recommend this pro
$1,589

Andrea L.
09/2018
5.0
These guys are very professional. They show up when they say they will, their communication about the project and such is fantastic, and the workers do a great job. Due to the rain, my project is only half finished, but so far I am impressed! Only drawback is they are so busy there is a 6 week lag time before they can get to you once you accept their proposal.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John M.
09/2018
1.0
The foundation repair they did was OK as far as I can tell, but the clean up afterward has been a nightmare. The initial work was completed 6 plus months ago yet I still have a hole in the ground at foundation level and worse, a huge pile of concrete and rocks in my back yard. The pieces are so big that I will have to get a jackhammer to break them up so I can move them. They have told me, on multiple occasions, that they were "on our way to your house right now to get that out of your yard", yet I have never seen them. This turned a good experience into a horrible one and I would not recommend this company.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
0.5


Larry L.
08/2018
5.0
Prompt and courteous with no delays. Concrete work was outstanding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Larry L.
08/2018
5.0
On time, clean, perfect concrete work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cindy S.
07/2018
2.0
Representative sold me the product under false pretenses, by claiming dehumidifier had a 5 yr. warranty but really had a 2 yr. warranty. Was also told that dehumidifier would completely rid of any moisture in crawl space, that it would be so dry I would have no insects, mice or snakes. Later was told by installer that I might have to consider a water system to get rid of water standing, mind you, I’ve already spent over $3,000. Called representative about $250.00 rebate online to get credit, he said he would call me back but never heard from him but the installer helped me validate coupon. I haven’t heard anything from this company regarding my satisfaction from the business or to inquire any information about project. I felt as though the project was rushed to colllect remaining balance owed. Just FYI, if you have a lot of moisture in basement or crawl space, might as well go with Master Dry!

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0

    • 1(current)
    • 2
    • 3

Contact information

1503 Old Mount Tabor Road, Maryville, TN 37801

http://www.americanfw.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
60148
Trade License Locale
TN
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
mudjacking contractor,
plumber,
foundation repair contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

American Foundation & Waterproofing accepts the following forms of payment: CreditCard
Yes, American Foundation & Waterproofing offers free project estimates.
No, American Foundation & Waterproofing does not offer eco-friendly accreditations.
No, American Foundation & Waterproofing does not offer a senior discount.
No, American Foundation & Waterproofing does not offer emergency services.
Yes, American Foundation & Waterproofing offers warranties.

Contact information

1503 Old Mount Tabor Road, Maryville, TN 37801

http://www.americanfw.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed