Mid Tenn Fencing

I haven't received a response from this company.

Did not use.

Service was great while getting the contract...came and gave us an estimate and once the contract was signed was told the work would be completed in about 3 weeks and it would take 2-3 days to complete the job. Four weeks later they showed up to put my posts in the ground (on a Monday) we did not see any workers again until Friday. At that time we were told that some posts were put in the wrong places and they would have to be moved, so they did that and put up a few of the stringers. Then they said they would be back the next morning, well they showed up around noon on Saturday. Put the rest of the stringers up and started with the pickets....well again the job was not finished that day and we are told again a post is in the wrong spot and will have to be moved...so they said they would come back the next day (Sunday) first thing to finish it up. Again, around noon they come to the house and start "working". Somehow they are here all day (to do not even 1/2 of a fence finished)...but it actually gets finished! Later that day I go and walk the fence and notice 20+ of the pickets are EXTREMELY warped and one of the posts that a gate is attached to is loose. So we call the company and are told that the owner will be coming out to take a look. That never happens but he sends the workers out to take a look. The worker proceeds to tell me that the wood is not covered under the warranty...and that this happened because it had not been weather sealed (keep in mind we have had the fence for about 5 days at this point, AND it had not rained even a drop over this time). I let him know the boards were warped when he put them up and he eventually agreed to replace the boards and fix the post. Well, that day (Friday) he actually did no work to fix the problem. He left a few boards and said again he would come back the next morning to fix it. The next day (Saturday) they show up and replace the bad pickets...and dig up the loose post...then he tells me there are issues with water standing in my yard where this post is placed and that it may take a while for the concrete to dry (but he used the quick dry and a form to help it)....a few hours later he tells me its not dry and that he will be back on Tuesday to check on it. Being nice we said okay but requested he close the gate so our dogs can still be put in the yard. He agreed to that and left. Tuesday rolls around and no sign of them....finally they show up on Thursday. They mount the gate BUT didn't bring the saw to cut the post off to the correct height. He said he will be working at my neighbors on Friday and would cut it off then. Again, being nice I said okay and showed him a few boards I had noticed he missed putting screws in. It is now Sunday and I still have one tall post and the screws are still missing. He did walk over today and say he was going to get it finished before he left the job at my neighbors but guess what....they are gone and my fence is STILL NOT COMPLETED. So our 2-3 day project has now taken a month + to complete. DO NOT USE THIS FENCING COMPANY!

I couldn't get them to confirm an install date. After waiting over 2 weeks beyond what they said would be the install date and repeated messages that were never returned I wrote an email threatening them with all the negative social media I could produce and they finally sent an email (never called back) and installed the fence. Don't use them!

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