Knox Hardwood Flooring Co.

Hardwood Flooring Sales and Installation

About us

Since 1989, Knox Hardwood Flooring has been providing customers with all of their hardwood flooring needs. From new installation to repairs to sand and finishing/refinishing new and old hardwood floors and LVP (Luxury Vinyl Plank), we've got you covered. We service the following counties: Knox, Anderson, Blount, Loudon, Roane, and Union

Business highlights

36 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

We offer custom installation, sanding, and finishing hardwood floors. We also offer repairs, resanding, and refinishing of old hardwood floors and dust control vacuums that are used on every job. We also install LVP flooring (Luxury Vinyl Plank).

Services we don't offer

We do not install carpet, tile, or regular vinyl flooring.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Zelle

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-7 of 7 reviews

Robert D.
11/2016
5.0
hardwood floor
  + -1 more
Crew showed up on time, ready to work. Completed job as scheduled. Crew was skilled, experienced floor installers. Cleaned up work site each day. [We had not yet moved into newly purchased house during floor work]. Final product looks excellent. Suzy provided guidance on care of floor over short and long term. She is very organized and on top of the job - very knowledgeable and pleasant to work with. Other bid for job very similar in cost. Transitions can be very challenging -- these should be designed and well thought out before the job starts. The crew did not have the skills of finish carpenters which might be needed for difficult/unusual transitions.
Description of Work: Removed 1500 sq ft of carpet. Installed red oak hardwood and finish (stain + 3 coats poly). Installed new shoe moulding as required. Refinish 550 sq ft of existing red oak floor (stain + 3 coats poly). Refinish oak stairs. Make transitions of new floor into tile areas and tie into existing oak floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,500

Sheryl L.
05/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Great workmanship and customer service! We built a custom home in 2014. During construction we viewed the hardwood floors of one of our builder's other homes that was a few months ahead of us in the process. The final finish was defective and had to be redone, delaying the owners from moving in for more than a month. We were concerned and starting looking at other hardwood flooring companies. We got estimates from 5 companies and viewed jobs completed by 3 of them. After a lot of due diligence we selected Knox Hardwood based on quality first and price second. Turned out to be the right decision. Suzy Weaver was very professional, organized, communicated well, and ensured things were done correctly. For example, she did not allow a section of floors to be laid originally under a leaky window because the subfloor exceeded allowable moisture content levels. Doing it in stages was more hassle for her crew but she was committed to providing a top quality floor that would look beautiful when finished and for years to come. Apparently our builder decided Knox Hardwood was superior to his previous flooring subcontractor as well, because he started using them on other houses after ours. We would recommend Knox Hardwood for beautiful, top quality hardwood floors.
Description of Work: installation, sanding, staining, finishing of hickory floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

John S.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
They came when promised. Crew was professional. they worked swiftly. No mess.
Description of Work: Sanded and refinished floor. I moved furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Terry C.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Sand and seal hardwoods. great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Anthony C.
01/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: I did not use Knox Hardwood Flooring Co.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lela Y.
04/2013
5.0
hardwood floor
  + -1 more
Extremely professional, really knows her business, and was willing to take time with me to discuss the details of installation. Turns out I needed a little more guidance to end up with pre-finished, which she doesn't do. So in the end, it was probably for the best. But I still wish Suzy all the best and I highly recommend her company, especially for a high-end or unusually complex project.
Description of Work: I thoroughly enjoyed meeting Ms. Weaver and have tremendous respect for the business she runs. Unfortunately, the quote was about 25% higher than the next highest quote, so I really couldn't afford to use this company. Had cost not been an object, I would have loved to work with her.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$8,000

KENT W.
03/2007
5.0
hardwood floor, flooring contractor
  + 0 more
The way Knox Hardwood works is they come in and put down unstained wood of your choosing, sand it, stain it, and apply 3 coats of lacquer. The process does involve a few days work with some dust issues in the house. Suzy Weaver, the owner, was an absolute pleasure to work with. The work was completed while we were on vacation so there was no disruption in our lives, and everything went smoothly. They refinished our old floor in the foyer and you would not know it is 14 years old, it looks just as good as the new flooring. I will be using Knox Hardwood for any job I have in the future and would HIGHLY recommend them to anyone looking to have work done.
Description of Work: My wife and I recently moved into our second home, the previous owners had installed laminate flooring (some over 2 3/4 inch hardwood) and we wanted a cleaner richer "real" wood floor. We contacted an installer we used at our old home, Knoxville hardwood, and a few other chains for quotes. Suzy at Knox hardwood was by far the lowest bidder ($2500). The wood under the laminate after taking it up was in rough shape, and that is putting it nicely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

    Contact information

    360 Front Street, Luttrell, TN 37779


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation

    FAQ

    Knox Hardwood Flooring Co. is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Knox Hardwood Flooring Co. accepts the following forms of payment: Check,Zelle
    Yes, Knox Hardwood Flooring Co. offers free project estimates.
    No, Knox Hardwood Flooring Co. does not offer eco-friendly accreditations.
    Yes, Knox Hardwood Flooring Co. offers a 10% senior discount.
    Yes, Knox Hardwood Flooring Co. offers emergency services.
    Yes, Knox Hardwood Flooring Co. offers warranties.
    Knox Hardwood Flooring Co. offers the following services: We offer custom installation, sanding, and finishing hardwood floors. We also offer repairs, resanding, and refinishing of old hardwood floors and dust control vacuums that are used on every job. We also install LVP flooring (Luxury Vinyl Plank).
    We do not install carpet, tile, or regular vinyl flooring.

    Contact information

    360 Front Street, Luttrell, TN 37779


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed