About us
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.510 Reviews
Showing 1-10 of 10 reviews
Barbara H.
10/2016
pool cleaners
+ -1 moreThe job was completed in approximately one hour. I was pleased with the work that was done. However, I do believe the hourly rate is quite high, but I chose Blue Diamond Pool because their listing indicates they are former U.S. Marines, as my husband is also. The charge for the gallon of RV antifreeze was VERY expensive, and in the future I ill be sure to have a gallon on hand.
Description of Work: Hot tub drained, plugs removed, water blown out of pumps. Winterized.
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Yes, I recommend this pro
VIRGINIA H.
08/2015
pool cleaners
+ -1 moreDidn't do the work
Description of Work: We were referred to Eric by another contractor. We contacted him and told him we had a leak in our pool skimmer and he quoted a price which was agreeable to us. We were not ready to actually have the work done yet. When we contacted him again his partner was in an accident and wouldn't be able to help him for awhile but he had someone else who could either help him or do it himself. I said to go ahead and schedule it and he said he would call me back in a couple of days. I have never heard back from him despite me making numerous phone calls and leaving many messages and texts. It's like he has fallen of the face of the earth.
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Yes, I recommend this pro
Nancy O.
06/2015
pool cleaners
+ -1 moreunknown
Description of Work: Eric replaced motor and heater in hot tub last summer. I still had problems with temperature. Eric thought it was a temperature sensor and came back out one time when I was not here and made adjustments to the sensor and the hot tub started heating. I had the same problem off and on over the winter, then in April of this year I called Eric and he told me he would order a sensor and be out in a couple of weeks to install. Have not seen or heard from him since and have attempted to contact him on his cell phone numerous times, left messages, and have had no reply. I also called the office number for Blue Diamond and left a message which was never returned.
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$1,000
Jeff P.
04/2015
pool cleaners
+ -1 moreEric is professional knowledgeable and courteous and honors his word.
Description of Work: Over the course of two years they maintained our hot tub and repaired.
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Yes, I recommend this pro
$2,000
Beverly L.
02/2015
pool cleaners
+ -1 moreunknown
Description of Work: Repaired fitting leak on hot tub.
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Yes, I recommend this pro
$279
Rebecca L.
09/2014
pool cleaners
+ -1 moreCampbell pool and spa was at my house 3x over a 1.5 month period and wasn't able to do what this guy did in a short period. They also were difficult to get on the phone and schedule appointments. Southern Elegance was responsive, prompt, honest and affordable. I will definitely go with them again should we decide to purchase and replace our spa. Highly recommend.
Description of Work: inspected hot tub and detected various leaking spots within 15 minutes of assessment.
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Yes, I recommend this pro
$115
James I.
05/2014
pool cleaners
+ -1 moreIn the face of some nclement weather, the project went well over all.
Description of Work: Refinish pool
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Yes, I recommend this pro
$10,000
Dereth L.
02/2014
pool cleaners
+ -1 moreOur experience was good. It was pleasant. We used them for about a year. They did everything they asked and everything was good.
Description of Work: We used Southern Elegance Pool and Outdoor for pool service and maintenance.
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Yes, I recommend this pro
Jeff P.
03/2012
pool cleaners
+ -1 moreEric has come in and serviced our Hot Tub on two occasions and both times he has been a true professional. He could have replaced a couple of items and made more money; but recommended that we go another direction to save money. In other words, he didn't try to bilk us for stuff that did not need to be done. All work of this type is expensive. However, I felt that Eric priced his service at a fair range and did not try to take advantage of me.
Description of Work: We have an older Hot Tub that has begun to have problems with various components.
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Yes, I recommend this pro
$200
Diane C.
02/2012
pool cleaners
+ -1 moreI called this company to do my pool closing for the first time and to repair some concrete around the pool. (I just moved to this house a few months earlier and this was my first experience with any pool.) They were punctual, the estimate was very close to actual cost, questions were answered adequately. I will be using them for pool opening in the Spring and any additional pool needs. As they drained the pool for closing, it was discovered that the previous owners had painted over problems with the plaster and I ended up having the entire pool sandblasted and re-plastered. (therefore, the high cost) I graded a B (good) for quality because I haven't had a chance to really inspect the plaster job as I was out of town for much of the work and now the pool is closed. The concrete work was excellent, timely, and on budget.
Description of Work: removed and replaced a section of concrete around the pool sandblasted the entire surface of the pool and re-plastered closed pool for the season
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Yes, I recommend this pro
$12,000
Contact information
p.o. box 726, Louisville, TN 37777
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Blue Diamond Pool & Spa is currently rated 4.5 overall out of 5.
Blue Diamond Pool & Spa accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Blue Diamond Pool & Spa offers free project estimates.
No, Blue Diamond Pool & Spa does not offer eco-friendly accreditations.
No, Blue Diamond Pool & Spa does not offer a senior discount.
Yes, Blue Diamond Pool & Spa offers emergency services.
Yes, Blue Diamond Pool & Spa offers warranties.
Blue Diamond Pool & Spa offers the following services: Pools & spas - installation, troubleshooting & repair, pumps, sand & cartridge filters, automatic cleaners, salt chlorine systems, natural gas & propane heaters, heat pumps, LED & fiber optic lighting.
Above ground pools.
Contact information
p.o. box 726, Louisville, TN 37777