They inspected and measured the roof, got the estimate. I knew there was a leak around the chimney and I didn't know how old the roof was, but at least 16 yrs old. Not in good condition, but no other leaks. Very high pressure salesman, Mr. Hicks. I called a neighbor who had C & R put a new roof on, and he seemed satisfied. I checked BBB and noted there was a C& R Roofing listed, but from further south. Found out there was no connection. Quite prompt, but lousy weather, so they were delayed a day in the middle. Typical day labor, occasionally supervised by Mr. Hicks and foreman. 1/2 paid up front and rest at end of construction. Had me walk around from a distance to look at roof. Who can see what is not right from the ground? About 4 months later, during a rain storm, I discovered the chimney area was still leaking. Called week after week and Mr. Hicks would come out twice, but could never get them to fix the leak and he finally got nasty and hung up on me and my son calling from long distance. Never fixed the leak. Did not clean up the nails and scraps and the attic is a mess. I will never recommend C & R Roofing of Knoxville, Mr. Ray Hicks, owner. Doesn't back up work.
Description of Work: Ripped off roof and chimney flashing, replaced tar paper and new roof. New vent boots and chimney flashing.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
4.0
punctuality
4.0
$5,100
09/2006
5.0
chimney sweep, roofing
+ 0 more
My wife usually finds all of the people we hire to come into our home but I am around to see what kind of work they do. I know that both she and I felt that this particular roofing company did a very thorough job on the work they did, we felt that they were friendly towards us and respectful of our home.
Description of Work: The most recent time we had roofing work done it cost us about four hundred dollars. There were some leaking spots in our roof that needed to be repaired. We used this company to do some chimney repairs in the past as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
08/2006
1.0
roofing
+ -1 more
The roof was standing straight up in one spot so I called them to complain. They came out here one time and walked around like there was nothing wrong. They just grabbed and threw my new roof on and I was very upset about the finished production. I had to call another guy out here to repair my roof for $1100 more. I was devastated.
Description of Work: They replaced the roof on my 1700 square foot home.
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Service Categories
Roofing,
Chimney Sweep
FAQ
C & R ROOFING COMPANY is currently rated 2.3 overall out of 5.
No, C & R ROOFING COMPANY does not offer free project estimates.
No, C & R ROOFING COMPANY does not offer eco-friendly accreditations.
No, C & R ROOFING COMPANY does not offer a senior discount.
No, C & R ROOFING COMPANY does not offer emergency services.
No, C & R ROOFING COMPANY does not offer warranties.