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Abseco Cleaning Services

House Cleaning, Landscaping, Hauling

About us

Full service cleaning company. A leader in the Knoxville and surrounding communities. Licensed, bonded and insured in the state of Tennessee. Strip and wax services, windows, pressure washing, carpet cleaning and landscaping services.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

House cleaning, office janitorial services, retail properties, college "turn", construction cleans, windows, carpet cleaning, rental and for sale properties.

Services we don't offer

Carpet repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Showing 1-15 of 15 reviews

Scott C.
07/2022
1.0
house cleaning
  + -1 more
Debra (Owner) is unprofessional, lacks customer service and is impolite. As she owns the company, there's no one to else to go to fix the issues. Abseco Cleaning received great reviews back in 2018. See Yelp for current reviews. Debra has a pattern of disrespectful behavior if her team's performance is subpar. Issue 1: Cleaning person (not Debra) provided poor cleaning job, was slow, and possibly in an altered mental state. Issue 2: Debra refused to listen to issue 1, was extremely rude and obnoxious. Scenario: I had two cleanings. First time cleaning was great. Seemed like there was no dirt left anywhere in the house. We were not home while the house was cleaned. Upon completion and arriving home, I was floored ;) with the cleanliness. Today's cleaning was subpar. Cleaner was apologetic when dirtiness was brought to her attention and kept offering to fix the mistakes. Gave the cleaner a second chance but kept noticing more and more dirtiness. I instructed cleaning woman to have Debra contact me to work out a solution. Debra called me, didn't listen to what I had to say, and provided this solution. Debra's solution: Scream at me on the phone, belittle me, call me crazy, tell me how great her people are, tell me she doesn't need to supervise her team, ask me what I wanted as a solution, not wait for an answer, and finally state she doesn't care about me she will get six new customers tomorrow. Good luck to you Debra. As written above, Debra owns the business, so no going anywhere else to get better service. Until Debra decides to listen to her customers and provide good service and be polite, I humbly recommend using another cleaner company.
Description of Work: House cleaning, floors, bathrooms, kitchen, dusting, vacuuming

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$180

Cheryl C.
10/2018
5.0
house cleaning
  + -1 more
Very good.
Description of Work: Cleaning of empty house preparing to be go I market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from Abseco Cleaning Services
Thank you so much for your review! Congratulations on your new beginnings.

Robert D.
08/2018
5.0
house cleaning
  + -1 more
They did a great job. The were on time, friendly, and respectful of the property.
Description of Work: A move out / move in clean in Fort Sanders

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you so much for your kind words!

Barbara S.
08/2018
5.0
house cleaning
  + -1 more
Excellent work by Amber!
Description of Work: General cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you so much for your review!

Brett W.
07/2018
5.0
house cleaning
  + -1 more
very well, does good job, timely response during bidding process.
Description of Work: Weekly office cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you [Member Name Removed] for your kind words!

Jenny F.
08/2017
5.0
house cleaning
  + -1 more
My cleaner did a great job!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Abseco Cleaning Services
Thank you so much!

Karen H.
07/2017
5.0
house cleaning
  + -1 more
We are impressed and appreciative of Abseco professionals! Looking forward to ongoing relationship with the delightful Lady in charge who sent an equally delightful Lady to help us. For our first hire from Angie's List, we are so pleased!
Description of Work: Basically needed to get home cleaned. Was looking for deep-cleaning and person/team willing and able to respond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
It is our pleasure to serve you.

Dru M.
07/2017
5.0
house cleaning
  + -1 more
Kelly has come in 2ce so far and we're very happy with her work. Debra, the owner, has been very prompt with text communication about the service.
Description of Work: we needed a new cleaning service to come in every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you so much for your kind words!

Christy G.
05/2017
5.0
house cleaning
  + -1 more
Debra and her team provide an excellent service to her customers. Abseco is a step above other cleaning services that I have used in the past. They take the time to determine what your needs are. I would definitely recommend Abseco to anyone who is in search for a cleaning company.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Abseco Cleaning Services
Thank you so much for your kind words!!

debra G.
04/2017
1.0
house cleaning
  + -1 more
Never use this clmpany
Description of Work: Had an appointment scheduled for a 9:30 am deep cleaning! Was texted the night before by the owner asking what time her appointment was! I confirmed immediately! Was texted at 5am that her workers could not be there to do the job and she would call me mid morning to reschedule! Never heard from her all day !! I texted her at 5pm and wanted information she said she was at yoga class and she didn't have her schedule figured out!!!!! No professionalism at all! She came previously for a house evaluation and proposal, but unable to keep up with her schedule and staff!! Never usethis company!!! Waste of my time and schedule!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Abseco Cleaning Services
I'm sorry you felt the need to give our company an F rating. We had serious staffing issues that particular week. And remember, it took about three months for you to get back with us after our estimate. We do hope that you found a suitable company to work in your home and wish you well.

Gabriel B.
04/2017
5.0
house cleaning
  + -1 more
We have 2 kids still at home, 2 dogs, and 3 cats. We are a mess, and they have consistently made our house S.P.A.R.K.L.E. I have used other providers in the past and this is the first time that anyone has exceeded my expectations and left me feeling that I got more than just a good value. You will not regret using them.
Description of Work: 3000sqft house and screened-in porch cleaned; including changing and washing the sheets for 3 beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you so much! We enjoy cleaning your beautiful home.

Derinda W.
04/2017
5.0
hauling services, house cleaning, landscaping
  + 1 more
Great experience! I checked with a few companies before I found Abseco. I was immediately impressed with Debra's professionalism when we spoke. I needed a combination of some services to restore a rental property that had been neglected by tenants. Since I don't live in the area, I needed to work with a company under some special arrangements. As Debra explained how everything would work and how her company could address my needs, it gave me confidence this company would be a good choice. And it sure was! Everything worked out just as it was described and the house looks great inside and out .. Debra and her team definitely get a "WOW" from me! I know I have high expectations when it comes to "customer services" and when a company impresses me, I like to make sure they know. Definitely recommend them.
Description of Work: I needed to find a company to clean a rental property that had been neglected by some tenants. I was seeking a company that offered a range of services (e.g. interior cleaning, landscaping, etc) that would be easier to schedule & coordinate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you so much for your kind words!

Linda H.
02/2017
5.0
house cleaning
  + -1 more
Goes as required.? Communicate frequently and response is positive.
Description of Work: Clean multiple dealership facilities for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abseco Cleaning Services
Thank you so much!! It has been our pleasure to service your facilities all these years.

Stephanie M.
10/2016
5.0
house cleaning
  + -1 more
Our cleaning person had great communication and was very responsive to any requests.
Description of Work: Routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Abseco Cleaning Services
Thank you [Member Name Removed]! We are grateful to have had you as a client for many years.

Maureen L.
10/2016
5.0
house cleaning
  + -1 more
They do an excellent job! Our office still looks brand new thanks to their excellent service!
Description of Work: Cleaning, dusting, mopping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Abseco Cleaning Services
Thank you so much!! We do love cleaning your beautiful new office.

    Contact information

    588 Dixie meadows drive, Lenoir City, TN 37772

    http://absecocleaningservices.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Landscaping,
    Hauling

    FAQ

    Abseco Cleaning Services is currently rated 4.7 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Abseco Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Abseco Cleaning Services offers free project estimates.
    Yes, Abseco Cleaning Services offers eco-friendly accreditations.
    No, Abseco Cleaning Services does not offer a senior discount.
    Yes, Abseco Cleaning Services offers emergency services.
    Yes, Abseco Cleaning Services offers warranties.
    Abseco Cleaning Services offers the following services: House cleaning, office janitorial services, retail properties, college "turn", construction cleans, windows, carpet cleaning, rental and for sale properties.
    Carpet repairs.

    Contact information

    588 Dixie meadows drive, Lenoir City, TN 37772

    http://absecocleaningservices.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM