Just didnt seem like they didnt want or need my business.
Description of Work: Nothing. I called them over 6 wks ago to come out and take a look at my AC and check it out because I had just moved to the area and wanted my system checked since I had just bought the house. Because my system was "cooling" the gal in the office informed me they would put me on a "list" because they were going to go to other customers first who didnt have a working system. I was very understanding when she told me it would be "a couple weeks" before they got out when they got caught up. They did not call me for almost 6 weeks, then wanted me to drop everything so they could come right then and of course I couldnt do that. She then told me they would call me the next day and come out. They never called me back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Bill and Geraldine T.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job for us. The heat has gotten turned back on.
Description of Work: They fixed the heater in a rental house that we have, amongst other jobs that they have done for us through the years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Janette B.
06/2010
2.0
heating & air conditioning/hvac
+ -1 more
Although Bradley responded quickly and was able to replace a capacitor on my a/c unit, they were VERY OVERPRICED. They charged me $95.00 for a part that cost them $11.00. This was in addition to a $75.00 service call. When I called to ask them to review the price I was told by the service manager "tough luck we are good enough to charge 'whatever we want to charge you' and 'it doesn't matter what we pay for the parts you are paying for our excellent reputation". I have since checked with three of their competitors and they were shocked at the price I was charged for this repair. I have no problem paying for a reasonable reapir along with a service call, but this charge is dishonest - and abusive!
Description of Work: Bradley came out the same afternoon I called, they spent a total of 5 minutes to replace a capacitor that had gone out on my a/c unit. They only had to remove the cover outside, replace the bad capacitor and they were done. One tech, 5 minutes.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$170
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
As far as the system, this is about the one good experience I have had. The system works just great. It regulates the home well and seems to be holding up just fine. I was impressed by their work and by their courteous attitudes. I would not even think of complaining about them. I have dealt with some pretty bad companies, but these guys were great.
Description of Work: Bradley installed a three ton heating and Air unit in my 1900 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Larry W.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I am as pleased as can be. I thought they were very nice and knowledgeable individuals. It has been a year and I have ran into no problems at all. I think the all in one unit is just the right size for my home so I feel I am saving on energy. My home is very warm in winter and quite cool in the summer months.
Description of Work: Bradley Heating & A/C installed a new all in one heating and air conditioning unit in my 1500 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
PAUL T.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
We have been very pleased with both the product and service from Bradley Heating and Air. They were punctual, very responsive and did the job quickly. We have a second unit at our house and we will likely use Bradley then, too.
Description of Work: We purchased a new heating and air conditioning system from Bradley Heating & Air. They then installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
WALT D.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
I was proud that they gave me same day service. Bradley seemed very knowledgeable about what needed to be done because they were able to diagnose the problem immediately. I appreciated that they explained to me what the problem was and what needed to be fixed.
Description of Work: Bradley recharged my air conditioning unit.
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Service Categories
Heating and Air Conditioning
FAQ
Bradley Heating And Air is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
No, Bradley Heating And Air does not offer free project estimates.
No, Bradley Heating And Air does not offer eco-friendly accreditations.
No, Bradley Heating And Air does not offer a senior discount.
Yes, Bradley Heating And Air offers emergency services.
Yes, Bradley Heating And Air offers warranties.
Bradley Heating And Air offers the following services: Bradley Heating & Air