Mid South Appliance Heating and Cooling

Good but price was too high

Good service, very good. We’ve used them several times.

We called the office to see if they could do the work. The office personnel was courteous and professional, and asked for many details to determine the exact part that was required. She then gave me a quote, indicating how much was for the service call charge, how much for parts, and how much for estimated labor. We agreed to have it done and agreed on a date. She said the technician would call between 8:30AM and 9:00AM on the day of service to give us an exact time of arrival. On the day of service, the technician did, in fact, call during the designated time and indicated when he would arrive. He arrived on time, and with the parts required. He checked out our problem, and proceeded to replace the switch. He was very pleasant, courteous and professional, and quickly made the repair. When he was finished, he waived the labor charge because it didn't take him long at all, and because he had another service call in the area anyway. As part of our conversation, he told me that Mid South Appliance is an authorized repair representative for several major appliances. I mentioned to him that Angie's List showed that the business was neither insured or bonded. He indicated that that statement is incorrect, as they are required to be insured in order to be an authorized repair center. He said he would talk to the office to see if this can be corrected. I would recommend this company to anyone who requires appliance or HVAC repair/maintenance