Master Plumbing of Tennessee

Glenn and his team went above and beyond. They had to replace my septic system and made my yard/lawn better than it was before they arrived. The whole lawn is level, and any/all rocks they dug up while fixing my system were removed so they wouldn't hinder my mowing/etc. I will be calling his team in the future for any/all of my plumbing needs.

Don't ever go with this company. Very lethargic, non responsive, and worst customer service. If your warranty company assigns any job to this company, ask for an alternative plumbing company. Don't even respond to my phone calls. My warranty company Select Home Warranty assigned a plumbing leak job to this company, Plumber showed up on 15th of January and spoke to me about the water leak on my 2nd floor master bath and said that he has to cut open the dry wall on the first floor ceiling to get access and fix the leak. He also said that he will talk to my warranty company for the approval. Today is 20th. I check with my warranty company and their department did not even receive the diagnostic and repair estimate from this company. Because of this delay, the water seepage in my first floor ceiling has worsened and I am left with no alternative. I called them several times at 615-200-8320 and left multiple voice mails but in vain.

It was not a good experience. He would say it was fixed, but it wouldn't be fixed. He would come back and it would be another problem. Bottom line, we spent about a thousand dollars for repairs and it still didn't work. We made an appointment later and waited all day and he didn't show or call. We hired someone else.