Jay's Pro Services

He came out next day to give me a quote on replacing my HVAC and ductwork! He was very patient and explained everything to me, as I was not very familiar with terminology. Competitive pricing and great service with a smile!

Great and efficient service! Definitely recommend them!

Jay’s Pro is always courteous and clear about the work & cost. They diagnosed and fixed the issue same day. My technician Devon was very professional, informative, and easy to talk to and express concerns.

Carlos was polite and thorough. The whole team with him was great. They finished ahead of schedule and without an issue. Great experience!

Exceptional customer service! They were quick to respond to my call and came out to service my unit. From start to finish the team was great and I couldn’t be happier with the service! Highly recommends Jay’s Pro Services

Mr. Carlos is very knowledgeable! Explained everything in layman's terms. I will go to Jay's Pro Service for my HVAC needs.

For the past several months (summer 2024) our HVAC hasn't been keeping up with the heat, with less and less air getting through the vents. This past Friday evening, it finally stopped working all together. With temperatures in the house topping 87 degrees, we needed a quick fix but worried that the later evening time right at the onset of a weekend would be a problem. We called several places, and Jay from Jay's Pro Services called us right back. He was at our home 20 minutes later, and spent an hour of his Friday evening discovering that our unit was a solid block of ice inside due to the coils being clogged and rusted. He thawed it out and cleaned it up to get us through the weekend, and then had four guys at our house at 8am Monday with a new upgraded unit. I can't speak highly enough of Jay's professionalism, kindness and work ethic, and that goes for his techs as well. We'll be recommending Jay's Pro Services to everyone in the area, and will be exclusively using them for regular service.

Editing my initial review of 5 stars to 1 star, would like to give 0 stars honestly. While I appreciated the response time and work completed at the time, due to my own lack of knowledge on the work, I have now found myself in a mess. To start, my AC had stopped working in the dead heat of June (28th). I was doing some research and believed the issue to be the capacitor. Had reached out to a bunch of companies, and Jays was the only one who could get here quickly. Upon arrival, I told them what was going on and what I had thought it might be. They went ahead and changed the capacitor, got it running and cleaned the unit. Fast forward to middle of September, I was now running into the issue of my AC unit breaker tripping. The unit would run for a little bit, and then trip the breaker. I had been traveling for a couple weeks, so I had ultimately kept the breaker off and when I was done traveling, called in another company to come take a look. Upon investigating, the new company found multiple things wrong. To start, they tested the old capacitor that Jays had said was bad. It wasn’t bad. It had full power. Next, they checked the installed capacitor by Jays and found that they put the wrong capacitor in, which wasn’t rated for the unit and was drawing too much power. This adds up, as once it was installed by Jays, the unit sounded like a freight train anytime it was on. Next, I had to get an electrician to come take a look at the breaker box. They pulled and found 6 breakers that had burned up, which started from the AC breaker and they believe it was due to the improper capacitor installed. I don’t say any of this to bash Jays. I’m sure they do good work. I’m saying this so that you know to trust, but verify the work being completed. I’m very lucky my house didn’t burn down, but also now have a full bucket load of repairs to be done.

I needed to have my unit cleaned & serviced before closing on my house & my realtor referred me to Jay’s Pro Service. They were quick to send someone out & Carlos did an excellent job! He was very polite & professional, he took before & after pics of the work & cleaning he did so I could see without having to climb up in the attic (which I very much appreciated!), & he thoroughly explained what he was doing each step of the way. He even came back after he’d already left, & realized one other small thing that was mentioned & pictured in my inspection report, to ask if I wanted him to repair it as well. I very much appreciate your quick & excellent service Carlos, thank you kindly!! 😊

Amazing! I placed a call and Carlos was able to come out within 30 mins. He fixed my issue the same day for a very fair price and answered every single one of my questions along the way. When there’s water in your walls it’s such a relief to have fast and reliable service!