The repair went like clockwork! (Pun intended) Repairman arrived on time for diagnosis, Needed new timer, which concurred with my own diagnosis and part was ordered for next day delivery. The repairman returned 2 days later, repaired and tested the washer. No muss and no fuss! He left us the old part.
Description of Work: We had the timer repaired on our Amana washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Blair G.
07/2010
1.0
appliance repair
+ -1 more
I did not choose this company. They were provided to my family through our home warranty company. While Chuck (the owner) seemed very nice and knowledgeable when he came out, there was literally no follow-through. I waited for over four months for the work to be completed. All the while, my family was unable to use our range. I was told repeatedly that the part was to be in the next week. But those weeks turned into months. They never called me to inform me what was going on. It was I, who had to call them. Never once was there an apology for not calling as they had promised, or the extreme delay in completing the work. They had already taken my $65 deposit. When I called the home warranty company, the were surprised to find that the work had not been done. C & D had reported to them that the work was completed. The worst part is the woman (I assume Chuck's wife -- God knows what he must have done in a former life to have deserved her) who answers the phone. Ultimately, she just hung up on me. I never once raised my voice or used any foul language. I would strongly, as strongly as I can, urge you not to use this company.
Description of Work: Oven repair and microwave drawer repair
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
C & D Appliance Service is currently rated 3 overall out of 5.
No, C & D Appliance Service does not offer free project estimates.
No, C & D Appliance Service does not offer eco-friendly accreditations.
No, C & D Appliance Service does not offer a senior discount.
No, C & D Appliance Service does not offer emergency services.
No, C & D Appliance Service does not offer warranties.