Advance Aqua Solutions LLC

My wife and I purchased a water softener and reverse osmosis system from Advanced Aqua Solutions. Three and a half years later, one of the lines we paid to have professionally installed by AAS cracked, causing $4,000 worth of water damage in our kitchen. So far, Martin (co-owner) has not been willing to help in any way. He said that although they professionally installed the line themselves, that they are not liable for any damages caused by their products failing. He then tried to blame the manufacturer of the plumbing line, but could not tell me who that manufacturer is. He said "I could have purchased that at Lowe's for all I know." So, in the end, I paid roughly $5,000 to have a water softener and reverse osmosis system professionally installed by employees of Advanced Aqua Solutions, but today the owner is saying he does not believe he is liable in any way, shape, form, or fashion for the failure of the lines they installed and has said he is not willing to help cover my homeowner's deductible. I have since filed a claim with Liberty Mutual, their insurance company because Martin refused to do it himself. I am currently dealing with insurance adjusters to take care of the claim. At the end of the day, my experience with this company has been terrible. They do not stand by their work and will not help in any way WHEN their products fail, causing THOUSANDS of dollars in damages. Overall, the system cost roughly $5,000 and now with the repairs in my kitchen, it has truly cost around $9,000. NOT WORTH IT. I would never recommend anyone do business with this company.

My wife and I purchased a water softener and reverse osmosis system from Advanced Aqua Solutions. Three and a half years later, one of the lines we paid to have professionally installed by AAS cracked, causing $4,000 worth of water damage in our kitchen. So far, Martin (co-owner) has not been willing to help in any way. He said that although they professionally installed the line themselves, that they are not liable for any damages caused by their products failing. He then tried to blame the manufacturer of the plumbing line, but could not tell me who that manufacturer is. He said "I could have purchased that at Lowe's for all I know." So, in the end, I paid roughly $5,000 to have a water softener and reverse osmosis system professionally installed by employees of Advanced Aqua Solutions, but today the owner is saying he does not believe he is liable in any way, shape, form, or fashion for the failure of the lines they installed and has said he is not willing to help cover my homeowner's deductible. I have since filed a claim with Liberty Mutual, their insurance company because Martin refused to do it himself. I am currently dealing with insurance adjusters to take care of the claim. At the end of the day, my experience with this company has been terrible. They do not stand by their work and will not help in any way WHEN their products fail, causing THOUSANDS of dollars in damages. Overall, the system cost roughly $5,000 and now with the repairs in my kitchen, it has truly cost around $9,000. NOT WORTH IT. I would never recommend anyone do business with this company.

Very prompt, professional, and we're happy with the system itself thus far. We've noticed changes in our hair and skin already. It is also convenient to drink water from our home rather than having to go out and buy.

I replaced an older (Rain Soft) water treatment system that had been installed by a company that proved to be unresponsive and inept regarding maintenance. I started looking for people I could have confidence in. I chose Ecowater Systems and the people who came out were great! They were knowledgeable and "soft sell" - the consultant told me I really didn't need a new water softener right away because it could still function if the salt bridge could be broken up. He also did not push the largest system because I'm the only person living here right now. I was thinking resale, however, and that a larger system would better accommodate a family. On the day of installation, the worker had forgotten something. I called the company and the consultant came out with the needed item and stayed and assisted with the entire installation (which included changing out pipes in the crawl space). While in the crawl space, they alerted me to a separate problem, which I'm now taking care of.