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United Plumbing Company LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Locally owned & operated by Wayne Pearson. Tankless water heater specialist. Waterline repairs and replacements.

Business highlights

16 years of trusted experience

Services we offer

Plumbing installation, remodeling, repair, & replacement. Water heater, tankles, drain cleaning, faucet, toilet, garbage disposals, water line, sewer & gas piping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8345 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 345 reviews

Ronald W.
11/2022
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Despite being a longtime customer, Wayne NEVER called me back. This actually happens often. There are many reliable and better choices in the area.
Description of Work: Repair to water filtration system.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


KATHLEEN G.
08/2021
5.0
plumbing
  + -1 more
They were very good. He came on time finished the job on time too. Very professional and responsive to all my questions.
Description of Work: Helped us with some work around the house before. Replaced a toilet, a pressure valve and switched out my dishwasher.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray W.
06/2020
5.0
plumbing
  + -1 more
Replaced kitchen faucet. Replaced filters in GE Reverse Osmosis system. Replaced faucet cartridge
Description of Work: Wayne did good work at a fair price. Highly recommend his company and have already scheduled additional work for next week
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie W.
06/2020
5.0
drain pipe
  + -1 more
Very well, respectful of Covid precautions and was quickly done.
Description of Work: Faucet in bathroom needed repair because it was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Norman B.
02/2020
5.0
plumbing, drain cleaning
  + 0 more
The tech. arrived promptly as arranged and performed the needed repairs. Very personable and effective.
Description of Work: Kitchen drain was clogged and a toilet needed a flapper, fill valve and braided hose installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Michael P.
09/2019
5.0
plumbing, water heater repair
  + 0 more
He was able to fix the problem without replacing the water heater.
Description of Work: Hot water heater issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen M.
07/2019
5.0
plumbing
  + -1 more
Wayne is always on time and very professional. He always promptly returns my calls and has fixed multiple items in my home that needed repairs. He has rebuilt several toilets, replaced faucets in my kitchen, has fixed leaky tubs and has hooked up the gas for my grill properly. I would highly recommend him as he is kind, honest and very reasonably priced. I will never use another plumber.
Description of Work: Multiple toilet repairs, faucets replaced in kitchen, bathtub leak repairs, gas hookup for grill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy L.
12/2018
1.0
plumbing
  + -1 more
Left a phone message for Wayne on his cell and sent email via Angies List to request a service call. Both were ignored so I called a competitor instead.
Description of Work: Water heater

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jayne M.
11/2018
5.0
plumbing
  + -1 more
Arrived when he said. Matched quote given over phone. Completed job quickly.
Description of Work: Leaking faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Shannon B.
10/2018
5.0
water heater repair
  + -1 more
Wayne waswas professional, friendly and responsive to my needs and did a good job. I hired him again the next week to replace some shut off valves under my kitchen sink.
Description of Work: Replaced leaking gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,208

Gerald L.
09/2018
5.0
plumbing, water heater repair
  + 0 more
Wayne and Thomas came promptly when I called them and checked my situation. Then came the next day with a new water heater and installed it plus a check valve that should have been installed years ago when out master bath was remodelled. They worked to get the job done to fit my tight schedule. They left everything clean.
Description of Work: Replaced water heater and installed a check valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,264

Gerald L.
09/2018
5.0
plumbing
  + -1 more
Two visits. First replaced water heater. Later found a dripping connection in bath so called them again. Work was done efficiently and left no mess.
Description of Work: Replaced water heater, fixed leaking connections in bathroom bvanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jeffrey W.
08/2018
5.0
plumbing, water heater repair
  + 0 more
Wayne and Thomas did an amazing job for us. Our hot water heater failed on a Wednesday, and I contacted several plumbing companies to get a quote to replace. Wayne was at our house in just a few hours, walked us through options, and the next day he installed our new hot water heater. He is professional in every way, cleans as he goes, and explains everything in his quote in an easy to understand manner. He also caught a leak in our ice maker line we hadn't noticed, and was able to repair in a few days later. Great company we will use again.
Description of Work: Hot water heater replacement, minor plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
05/2018
5.0
plumbing, water heater repair
  + 0 more
was there the next day to replace my leaking water heater, worked great with me on small details of the installation, reasonable, normal pricing, above average quality of work, if you have any exposed work done, it's actually nice to look at on top of not leaking;
Description of Work: new std gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,185

Mary K.
01/2018
5.0
plumbing
  + -1 more
Excellent experience. They were punctual, polite, and very professional. They explained what they were doing and why. We will utilize them again if we need additional plumbing services.
Description of Work: Find leak in plumbing system; replace water pressure reducing valve and shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
12/2017
5.0
plumbing, water heater repair
  + 0 more
Wayne and Ryan showed up right on time. Installed tankless water heater. Took time to go over unit. Cleaned up, friendly, professional and fair price. Very pleased with entire job.
Description of Work: Installed tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN G.
12/2017
5.0
plumbing
  + -1 more
Wayne and Ryan are outstanding and easy to work with. They're knowledgeable, professional, reliable, arrived on time and all work was excellently done at a fair price. They cleaned up after each repair and asked me if there were any questions I had, explained things as they did them. Very helpful and I would gladly have them again.
Description of Work: He was here for 3 different issues. He replaced the toilet, a pressure reducing valve and switched out my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Everything works well, and we are very happy with the units new units. They are quiet, and the water pressure is great. The temperature setting at 120 degrees has worked well for us. Wayne's company is very professional and courteous, and I was impressed they took enough time to look over our old system before making recommendations. I would highly recommend this company.
Description of Work: We replaced our old water heaters with tankless ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
10/2017
5.0
plumbing
  + -1 more
Very professional and prompt service. The plumber quickly diagnosed the root cause of the problem, and was able to fix it on the spot. United is a cut above other plumbers we have had.
Description of Work: We had leaking faucets that I thought needed to be replaced. The plumber traced the problem to the pressure reducing valve at the service entrance to the house having failed. Our pressure was almost double what it should be. Once the pressure valve was replaced, the leaks were fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Jay G.
09/2017
5.0
plumbing
  + -1 more
We discovered the leak on Sunday and I left messages with two plumbers asking for a call back and an appointment for Tuesday morning since we would not be home on Monday. Wayne from United Plumbing was the first to call me back the same day and we made an appointment for Tuesday. He arrived on time with an assistant. They were both friendly and professional. They fixed the leak in under an hour. They had to dig up the pipe outside the house where it enters the wall. They replaced the rigid copper pipe with flexible PEX so that future settling of the house or soil would be less likely to break the pipe or the joints. They filled the hole back in and replaced the paver stones and it was hard to tell they had dig it up. Their work was clean and efficient and appears to be of high quality. The "B" for price is because they worked for less than an hour and materials used were minimal, so it appears that paid a labor rate of around $200/hour per person. That seems very high. But in the end I am happy with the work and I feel confident it was done properly. I would likely use them again but would be careful to get an explanation of the labor rate first.
Description of Work: We had a leak I. Our water line where it enters the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Stephen B.
08/2017
5.0
water heater repair
  + -1 more
Great work. Showed up on time. Delivered as promised. Very professional work.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Darrel C.
07/2017
5.0
plumbing
  + -1 more
Its the first time I have ever used these folks. I like to have used them a second time, but I was able to fix it myself. I was pretty impressed with them, considering the folks I use to use. They will be my go to plumbing folks now.
Description of Work: They replaced a toilet flange, they repaired an toilet flange in an concrete slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Terry C.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Great job ! No problems. Arrived on time and finished quickly. Highly recommend. Great folks to deal with !
Description of Work: Repaired water leak - installed new water heater and water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Malissa P.
06/2017
5.0
plumbing
  + -1 more
Great. The guys from United Plumbing put a faucet just where I needed it, and it was done in less than an hour.
Description of Work: I asked for an exterior faucet on the end of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nicholas O.
04/2017
5.0
plumbing
  + -1 more
Excellent. I would definitely use again.
Description of Work: Installed a toilet for me and adjusted a sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

111 Center Park Dr Ste 120, Knoxville, TN 37922

http://www.unitedplumbingco.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines

FAQ

United Plumbing Company LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

United Plumbing Company LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, United Plumbing Company LLC offers free project estimates.
Yes, United Plumbing Company LLC offers eco-friendly accreditations.
Yes, United Plumbing Company LLC offers a 5% senior discount.
No, United Plumbing Company LLC does not offer emergency services.
Yes, United Plumbing Company LLC offers warranties.
United Plumbing Company LLC offers the following services: Plumbing installation, remodeling, repair, & replacement. Water heater, tankles, drain cleaning, faucet, toilet, garbage disposals, water line, sewer & gas piping.

Contact information

111 Center Park Dr Ste 120, Knoxville, TN 37922

http://www.unitedplumbingco.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM