The Premier Handyman

Had a scheduled time and day for him to come out only to be told there was an emergency job and he wasn’t going to be there on time and didn’t know when he was actually going to be there like we had all day to wait on him. We wonder if he was even going to let us know if we didn’t message first to confirm the time only a couple hours before. Then when we tried to reschedule we got no response. It would be nice to just have someone show up when they say they will or at all.

I had Premier Handyman install a Tesla wall charger for me along with another breaker for it and they were excellent as well as extremely fast! This wasn't the first instance I've used the company and they always do exactly what they say, when they say and at an affordable price for such quality work! I would highly recommend using The Premier Handyman for any services; electrical, plumbing, carpentry, roofing, you name it. The owner has an honest company that provides good work for the community.

Premier Handyman were great to work with. They were polite and direct when inquiring about our request as well as scheduling. We had some back and forth with the invoice, and they went above and beyond in helping alleviate any questions we had. We will surely be hiring them again!

The Premier Handyman service is reliable, responsive and professional. I would definitely hire them again.

Excellent! Employees are professional, courteous, neat. Gets the job done efficiently. Jobs are reasonably priced.

They understood about Tesla and EV chargers and requirements. Breaker had to be replaced. The first circuit breaker did not work and they returned with another one to fix it. We have an old house with an older breaker box, but plenty of amps coming in. Took a LOT of wiring because the carport is very far from the circuit breaker box. Very nice to work with. The estimate was accurate and less than another electrician.

Overall, pleased with the results. It was a significant & complex job for a "handyman". A combination of scope creep and underestimating led to some delays and overages along the way. I do think the crew could improve teamwork to ensure communication and boost efficiency. The important part is that they eventually finished the job squared up at the end to help make it right and left with a guarantee to fix anything after a year.

Does good work, but not the best at communication.

By calling "Premier handyman) I thought I could get various projects done to my house to get it ready to sell...Corey is the person that was responsible for the people who came to my house.. The inside painter took 9 days to paint three small bedrooms, a small half bathroom and one small full bathroom. His estimate was 5 gallons of paint for the three bedrooms and baths...and 25 gallons for the exterior of my home..(which I supplied). The interior wound up being 7 gallons (painter ran out) and the exterior took 35 gallons... The interior painter used up 5 gallons of paint without cutting or edging any of the rooms... he did not even paint any of the small half bath...then he ran out of paint on day 7... the result after two more days (I was charged for) was a different shade of paint was used to cut in all three rooms he painted...it was a mess.. I would up with all of the wall surfaces having different shades around the ceiling at the top of the walls.. and my half bath was simply never touched... Corey never once came to check the progress or even care about the job that was done.. the bottom line is I paid this company for 9 days at $63.00 per hour for a man that did something this bad...I had to re paint everything myself... After discussing this with Cory he first said he would fix it..but then when he realized how long it would take ..he changed, became insistent it was somehow my fault that his painter ran through 5 gallons of paint without finishing one room.......and it turned into him screaming at me in public....in the front of my house..... I believe, so I would throw him out...and he would not have to fix his mess.....which I did.. The bottom line is, this person, Corey is not trustworthy..I supplied the paint that he estimated for this project.....his policy of charging a 30% surcharge on materials that his workers need..turns into another gimmick because he will never give you the opportunity to go and purchase the products yourself and save the ridicules surcharge..he ran up a bill of over $500.00 for the "materials" need to do this job..(masking tape, brushes and rollers to paint three rooms).. anyways.. he will no doubt blame me..for being difficult..as he did when he was in public in front of my house yelling and calling me (his customer) a jerk...my friend was there to witness this mess...His accountant is no better than he is ... tried to tell me that the painter had been fired...which was supposed to make me feel better... but the painter still works for this company and is probably painting some other trusting customers house today.... In conclusion..Just do yourself a favor and get anyone else but Corey and Premier Handyman to do your job... If you dont ,you will be sorry (like I am) you called on this company... This was $10,000 I spent... and got about $5000.00 worth of actual usable service.. never hire this company for anything.

This is an older house that hadn't been painted for a number of years. The crew did a meticulous job of prepping the exterior before painting, including replacing boards that had water damage. The crew was punctual, very courteous, and highly professional. They did a thorough job of applying paint, then went over the job with a fine-tooth comb to be sure it was up to their standards. This inspection resulted in re-sanding and repainting a few boards that did not have the appearance they wanted. When the job was finished the crew did an excellent job of cleaning up the work site. I would not hesitate to recommend The Premier Handyman and will call on them again for my next project.

Everything went really well! They did an excellent job!!! Can't say enough good things about our overall experience, from them working around us being in and out of the house to the thoroughness of the job that was done. Needless to say, we are extremely happy with how everything came out and will be using them again!

Excellent quality of work on 2-day job. 2-man crew was courteous & efficient, clean-up was perfect. They didn’t want any $ up front or even upon completion, but sent an invoice a week or so later. Price was on the high side, but worth it for quality of work. Would hire again.

Can't praise Premier Handyman services highly enough! Two technicians arrived at the assigned time and promptly began the installation of our downstairs kitchenette: base cabinets, counter top, sink (to existing rough-in), wall cabinets, and a ceiling fan bracket in our main kitchen. They were fully prepared, knowledgeable about the job at hand, polite and mindful of our personal space, and paid close attention to not only the installation but also the cleanup. There was NO wasted time and their rates were quite competitive with others in the area. This is our second service from Premier Handyman and will definitely use their talents in the future should the need arise. Additionally, I have already recommended them to others in my immediate area!

Corey showed up on time to do an estimate on the building and pantry. The crew showed up on time daily, as scheduled, to provide services as contracted, and hauled off all the old vinyl and doors. We are very pleased with the quality of work and the professionalism of his employees.

The job done was excellent. The guys showed up when they said the would, and made a few changes for me on the fly. The estimate was good, and they even came in a bit under. I like that I paid for the work by the hour, and could see what I was paying for. The were very responsive, and always called me back quickly if I could reach them. I have a few more projects in the future, and will definitely be using The Premier Handyman again in the future.

Corey was great. Attentive to issues, punctual, and presented best options at a fair price. Would highly recommend.

Summary: For your own sanity and possibly safety, do not hire. The owner, Cory, offered an arrangement where any work that went out budget could be paid at a later date after funds were drawn out of a home refinance. Key work was left unfinished, and prior to even sending out any invoice, the owner reneged on this arrangement, threatened to place illegal liens on the property, threatened lawsuits, and threatened to report (what he thought were) unsafe conditions in the home to the city, conditions which his company was hired to fix. He then attempted to extort illegal late fees after the fact with no signed contract, all of which were well above the limit for such fees under Tennessee Prompt Payment Laws. He has some good men that work for him, (one was drinking while on the job sadly), but he is profoundly unprofessional, unstable, and has little knowledge of and/or respect for the law. Details: I am a local real estate investor and I like to do as much renovation work as I am able, but I had both given birth and had heart surgery in the summer of 2020, and was thus unable to do the work myself. I originally booked Cory’s company for another project I was about to begin, but called to cancel roughly 4-5 days before the start date since my last project remained unfinished and the contractor that had been working on it had vanished into thin air. Cory pressured me into keeping the booking, claiming that I was putting him in a bad spot by cancelling last minute, and that he’d be willing to “work with me” on my budget and payment schedule. I relented and had him to come and take a look at my unfinished project to see if it was possible to finish it within the budget, which was funded through something called an asset loan. (For those that don’t know, an asset loan is a high risk/interest only short term loan by which a private lender provides purchase and/or repair funds for a real estate investment. They only fund for fully completed items on a draw schedule, so when work is finished, they send a home inspector out to check the work is complete, and only then are funds provided.) I explained that there was roughly seven to eight thousand left in the asset loan, and that there were a few items we’d discovered that needed attention that were not on the lender’s list. Both were necessary for a tenant to move in safely; one issue was a leaking roof, and the other was rotting wood that left the back deck unstable. The rest of the work involved installing some lighting, replacing some quarter round, tiling in a shower, replacing a few broken windows, and putting down some laminate in the bedrooms. Cory assured me all could be fixed within two weeks of work (amounting to roughly 8K), probably even in less time, so I kept the booking and allowed his men to begin work. In the event the work went over budget, he made the offer to take 60-70 percent of the total amount and accept the rest later. I told him that in such an event, the rest of the funds would have to come out of a home refinance, something I was planning on doing as soon as the home was finished and I had a signed lease. After two weeks of work, the home was still unfinished, so I agreed to have one of his men stay on to finish what could be finished for another week. At this point I started to receive daily calls and texts from Cory demanding payment, which was extremely confusing, since I hadn’t received any invoice from him to date, and because I had been very clear that funding was only awarded to me when the work was fully completed. He informed me the roof was structurally unsound and was too dangerous to be fixed by his men, so I said I would find someone else to fix it. Towards the end of the third week, it was clear the work still wasn’t going to be finished, so I put my son into day care and came the last few days to help get the work done in time. It was at this point I noticed the man working on the job was taking 90 minute lunch breaks in his truck, much of the time at the property (meaning I was paying for this time), and that he’d come back to work after his breaks smelling like beer. Not the worst thing in the world I suppose, but not something I’m happy to be paying for, and probably a contributing factor to the extended time frame. This employee also lost his ladder and two small windows from the property, the former I replaced for him at my own cost (I felt partially responsible since the home was in a bad neighborhood.) At the end of the third week, the inspector was able to check off the items on the list (thank goodness it wasn’t raining that day with the leaking roof), so I provided the owner with seven thousand (two payments of one thousand and another of six thousand). I had to hold a small amount back (temporarily) to fix the deck and the roof, since if neither of them were finished the home couldn’t be leased, and if the home couldn’t be leased, I wouldn’t be able to get an investment refinance and pay him the full amount (keep in mind I still didn’t know what the final total was at this point since I still had not been sent one invoice). The owner then threw a fit, demanded payment in full, claimed I wasn’t keeping my word, and began threatening an assortment of things. He claimed I hurt him as a small business owner and messed up his payroll. This was confusing since he was the one that offered the arrangement to begin with (I wanted to cancel). I apologized and asked him why he would offer an arrangement like this if he couldn’t afford it, which only garnered more rage. He demanded to know when he was going to be paid in full (again very confusing since we had already discussed these terms) and demanded a time table. I had assumed he as a professional in this industry would know what a refinance time table was, so I had not specified that in the beginning, and he didn’t ask me until this point. I told him a week or two to finish the work and lease the home, and probably 4 weeks for the refinance process (title, appraisals, and legal). I had someone come and look at the roof, and it turned out there was nothing structurally wrong with it; it was an old home with a very steep pitch that hadn’t been built without collar ties, which aren’t structurally necessary for the roof in terms of safety. All that was wrong was it was missing a couple shingles, which I had replaced by another contractor, who financed the work for me, and I was able to finish the deck myself and a little help from the contractor. A couple days later Cory texted me and informed me he was placing a mechanical lien on the property, and that he would be charging late fees of three percent per week until the balance was paid. I calmly informed him that mechanical liens cannot include interest or late fees, and that that level of interest couldn’t be charged without a signed contract. He ignored this and then threatened to call the city and report (what he thought were) unsafe conditions in the home. Note I (still) had not received one invoice at this point for the work done. (Imagine for a moment threatening to report someone’s property for work you were hired to complete but failed to do. Insurance and/or workman’s compensation can often be separate and more expensive for roofing than other construction work, so my guess here is he didn’t want to tell me from the get go he didn’t have the coverage for roofing work and instead fabricated the “structural issues” with the roof, but I could be wrong.) He also looked up my home address and the home’s worth and demanded I pay him (since I could apparently afford it because of the net worth of the home, or some other convoluted argument; I informed him I don’t own the home in which I live anyway.) This was particularly creepy as a woman; it seemed like a a subtle, “I know where you live” type of threat. For this reason I particularly encourage people to not hire his company, especially if you’re female. I assured him he would be paid in full and that all of these threats were completely unnecessary. I had to hire someone who (fortunately) financed the work for me and finish the work myself so someone could move in. When a tenant moved in, I sent him the first month’s rent, and when my refinance was completed, I sent him the rest of his payment, which amounted to a few thousand, minus his late fees. He continued to threaten a mechanics lien for solely his late fees, which cannot legally be included in any mechanical lien (only the fee for filing the lien and moneys for work done to the property can be included in such a lien). While I attempted to keep calm and address him professionally throughout this ordeal, throughout the entire process he was rude, bombastic, unprofessional, and downright unhinged, save for the facade he put up in the beginning to make sure he got and kept my booking. I consulted with my attorney on the matter, and I was informed that without a signed contract there is a ceiling to what can be charged for outstanding balances according to Tennessee’s Prompt Payment Laws, and the owner was well above the limit attempting three percent per week on an outstanding balance. My attorney also confirmed that even though any lien attempts by the owner at this point will be unlawful and therefore unenforceable, I will still have to fit suit to vacate the lien, which will cost me significantly since I will have to pay my attorney to file the paperwork, and then I will likely have to file suit to recover my damages from the owner. From the other reviews I’ve read here, it seems legal threats are a pattern for Cory. My attorney is going to have to now do research on the owner’s legal activity with his customers to see the results of all of his small claims court and mechanical lien threats. So far he can’t find a contractor’s license for the owner (which isn’t necessary for small home remodeling under 25K, but may be necessary to file a lien.) So, a false offer made in bad faith without a signed contract coupled with uncompleted work resulting in attempts to charge illegal late fees and threats to file frivolous liens and an assortment of other threats is my experience with the Premier Handyman. All in all it was roughly six weeks from the date of my first invoice (at which point he already had the majority of the payment) to the small rest of the balance being paid off. I have to wonder if this entire thing was a set up from the beginning, and part of a pattern for the owner to scam people out of additional money. It is unlikely a professional in his industry couldn’t know what a home refinance time table looked like, so the fact he was so surprised at the time table strikes me as bogus. My guess is that Cory has a pattern of attempting to extort additional money for jobs from clients, which is why he works without a contract, fails to send timely invoices, and then uses this to pressure people into paying him what he is not legally entitled to, since most home owners will balk at the idea of potential legal issues and/or liens. If you’re reading this and in a similar situation involving these threats, please consult with an attorney. I will update my review as this legal nightmare progresses, and I’m including screen shots of what was discussed over text (if allowed by AL), as the owner likes to claim in some very similar negative reviews that he has “no record” of the client in question. I’m also providing screen shots to show when I received my first invoice (September 8) and the attempt at charging exorbitant late fees.

it never went the estimate was insane, no card so i cheked with better business bureau observed a D rating and cancelled? Two man for a one man job? Then said maybe cheaper use i man.To much ********?

They were all great! Cory came over quickly after my call to give me a quote. Darryl & James showed up exactly when they said they would and promptly got busy. Not only was it fixed but the quote went down. AWESOME! Also I got a call from Cory making sure I was satisfied. I work. with the general public so I recognize good Customer service! I will use again!

As always, showed up on time for estimate and gave great ideas for job that needed to be done. Workers arrived on time day of project and were very polite and hard working. Both men worked constantly until job was completed and always kept me up to date with project. Owner called during the day to check on how I thought things were going and to make sure I was satisfied and then called next day to follow up. Have used them before and will definitely use again when needed.

It went great. Not enough words to describe how well job went. Have another job I'm looking at now

I had recently moved to the area, needing repair work done for several things in my home. I looked on Angies List and found "The Premier Handyman". I had him scheduled to redo two bathrooms, i.e. tile, flooring and plumbing as well as building a new deck off the master bedroom. Very bad experience with owner. I had to have the lead guy and his second come out three different times to fix issues on the deck. which they knew they needed to do. They did not haul off the debris from the old deck, it laid in my yard for 2 weeks until I moved it with my tuck to the street. They finally hauled it off after I called and complained. The owner was on vacation, while my deck was being built and when he returned he phone me screaming and yelling at me for not going through him to have issues corrected? He told me I was way to "Picky" that the boards are made that way, but I did not have them out about the boards natural look it was the workmanship, the actual cuts they had made. I had no problem paying him for the work that was done as long as it was done to my satisfaction. I paid the invoice less the 2 hours it took me to load the debris from my yard. The owner told me he was going to take me to court for payment of the two hours I deducted all the while still screaming at me. I did not want him in my home to do the other work I needed done. I cancelled the job. Two months later when I went to stain the new deck, there were 33 decking boards that had only 2 screws in them...really. I had to call another contractor and pay to have the deck boards screwed down correctly; 75 new screws needed. I recommend you DO NOT HIRE this company.

Corey did a great job and is a very competent professional!--Premier Handyman provided a great service at a fair price!

They never came when they were scheduled canceled once and never came back called the office and no one would pick up

Very well. Came on time, certainly knew how solve my problems, and was quite efficient!