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The Honey Do Service, Inc. - West Knoxville, TN

Handyman Services, Decks and Porches, Deck Maintenance,

About us

We're a locally-owned, licensed, and insured general contractor for all of your home or office repair & improvement needs. Customer satisfaction is our top priority here in West Knoxville, along with ensuring achievement of the utmost quality of work. Whether you need a handyman to take care of your ever-growing "honey do list," or a remodeler for your kitchen. The Honey Do Service is proud to serve you, and warranty you for a full-year! Contact us today for an estimate on your home improvement project!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.416 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
6%
3
0%
2
0%
1
19%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.3
responsiveness
4.5
punctuality
4.4
Showing 1-16 of 16 reviews

Nicole J.
11/2022
1.0
remodeling
  + -1 more
I would not recommend HDSI service for any jobs. They did work in rentals and while a tenant was out of town - the employees of HDSI used her bathroom, kitchen, sat at counter, threw away their lunch trash in her kitchen. She was traveling at the time and came home to the trash stinking, a dirty bathroom and kitchen. Unacceptable behavior and unprofessional. We had to ask for several things to be redone painting was poor quality, timing was extended and at times we felt like we were an inconvenience.
Description of Work: Bathroom fixing due to leak after water proofing was done.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$22,000

Response from The Honey Do Service, Inc. - West Knoxville, TN
We wanted to reach out and apologize for the experience you had with our team. After we were notified by you over phone of our craftsman's behavior, we assure you that it was followed up on with disciplinary action from upper management. If we had known about the unclean state the site was left in, we certainly would have come back immediately to resolve the issue. We strive to leave our work sites in some cases even cleaner than when we found them. The experience your company had with our team in this instance is not typical of us or true to our values at Honey Do and we appreciate your feedback. Thank you, The Honey Do Service, Inc of Knoxville

Linda H.
09/2022
1.0
decks, electrician, handyman service, chimney caps
  + 2 more
I never got a quote. Several months went by and I was contacted and apologized to. Promised to get something to me, but never got anything. Too bad, because he was very prompt to come out and look at everything.
Description of Work: Needed some repairs on my screen porch, front of house and some new inside stairs done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


chad C.
12/2020
5.0
roofing, dryer vent cleaning
  + 0 more
Contacted the Honey Do Service and Brittany got me on the schedule to have the estimator come out and write up the proposal. $618 proposal was appropriate for the complexity of roof cap replacement since it involved removing shingles etc. A couple weeks later the worker came out and completed the work over the next five hours. Very pleasant veteran who did a very good job removing and installing the new attic dryer booster fan and cleaned up the debris. The new roof vent cap went smoothly the day of install, but ran into an issue the next day when the booster fan clogged. Turns out the bird and insect screen was left installed so the lint was backing up. Out of ordinary bathroom exhaust vent install for the vent cap, so I just went on the roof and pulled the screen out. It has been two months since the install and everything is still running smoothly. I'd hire them again for other projects.
Description of Work: Had the Honey Do Service of West Knoxville replace my Fantech dryer booster fan and the roof vent cap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$618.3

Melissa S.
06/2018
5.0
handyman service
  + -1 more
Went well. A little costly, but well worth the time and hassle it saved us.
Description of Work: Exterior Door replaced and misc repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Patrice G.
09/2017
5.0
gutter cleaning
  + -1 more
Paul arrived 15 minutes early - GREAT & began working right away. He had to climb the ladder on two story at the back of the house. He was extremely thorough.
Description of Work: Gutters & downspouts cleaned. I had 4 blockages on my downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan H.
07/2017
4.0
handyman service
  + -1 more
Honeydo services did do a good job in a timely manner but mislead us when they quoted a "estimated" cost and didn't end up needing to do some of what they quoted or needing specific equipment they would need. When asked if the final cost could be adjusted, they stated it couldn't. Although we are pleased with the work they were pretty expensive.
Description of Work: Fixing brick wall, drywall
Rating CategoryRating out of 5
Yes, I recommend this pro

Dean H.
06/2017
5.0
handyman service
  + -1 more
They did a very good job. They were just fine. They came when they said they would, they came with the correct budget. I had no problem with them. The price was fine, there was nothing wong with the price. It wasn't cheap, but they were cheaper by $700 from any other estimates we had got. I can't say it was a bad price. Their responsiveness was very good, punctuality was perfect. If something like this came up again, I would definitely use them again. I have no problem.
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Danny T.
05/2017
5.0
handyman service, plumbing
  + 0 more
The plumber was on time and performed work as required.
Description of Work: Replaced kitchen faucet and replaced shower head and facet and installed access panel in closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Rose G.
05/2017
1.0
handyman service
  + -1 more
Technician was suppose to be there at 10AM. Didn't get there until 3 PM.
Description of Work: Had wires run to 4 existing cameras Josuah, the owner, indicated it would take three hours to run wires in a 960 square foot home. Charged $65 due to it being in the country, which was applied to the bill of $485. The technician was there for 1 hour and 15 min. This is outrageous! DO NOT recommend this company.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from The Honey Do Service, Inc. - West Knoxville, TN
Thank you for taking the time to share your feedback with us. The Honey Do Service provides fixed-cost quotes by the job, not by the hour, and our price is competitive with security companies while we provide superior service. This means if we had run in to problems and it took us 6 hours, your price would have stayed the same. We simply asked you to be available for about three hours so as to not inconvenience your schedule and to give you time to inspect and approve our work. We're currently booked out three weeks, but worked hard to accommodate you and completed your project the next day because you indicated you needed it done ASAP. We're glad to hear our craftsman was able to complete your project in a timely and efficient manner, and we hope you'll reconsider this review as we stuck to the terms of our agreement and you signed off on your satisfaction at the completion of your project.

Robert F.
05/2017
5.0
ceramic tile, hardwood floor
  + 0 more
Jeff arrived 5 minutes early, had all the necessary tools and equipment. Layed out dropcloths, did a neat job.
Description of Work: Lay tile on fireplace hearth. Custom cut wood floor trim & install.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Daisy E.
04/2017
5.0
decks, handyman service, screen repair, deck cleaning, doors
  + 3 more
The gentleman that worked on the porch were very professional and nice. Always asked questions to make sure I was happy with the work. Theyou worked meticulously and very detailed to make sure it was done right. Very friendly install staff.
Description of Work: The back patio had new door put on porch, new screen system was also installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Dean H.
03/2017
5.0
decks, deck cleaning
  + 0 more
Honey-Do came first thing in the morning and wrapped the job faster than expected. The deck is now solid, and the work looks great.
Description of Work: Replace supports on rear deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Harold B.
03/2017
5.0
hardwood floor
  + -1 more
Very professional.
Description of Work: Repair wood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Michelle W.
01/2017
5.0
handyman service
  + -1 more
I called Honey Do when my garbage disposer broke down and he came out to the house to examine the problem and give an estimate. When the disposer did not respond to the reset attempts, I was given options and price estimates for repair vs replacement. I opted for a replacement and was given recommendations and costs. Everything was explained clearly and discussed. When the installer came, he was right on time and accomplished the task professionally and efficiently. Honey Do stuck exactly to the estimate I was given. They were friendly and professional and I would highly recommend the service.
Description of Work: Provided and installed a new garbage disposer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Karen B.
12/2016
5.0
handyman service, siding
  + 0 more
It went well. The men who did the work were polite and professional. For the most part, they showed up when they said they would. They stayed with it until the work was completed. It only took a few days. The only reason I downgraded the Punctuality rating slightly is because there was some confusion about when they would be there on the last day due to rain, scheduling issues, and the like, when I needed to be at work and had to drive back and forth an extra time to be on hand for the completion.
Description of Work: Securing the siding on our house. One board was already trying to fall off and we were afraid it would blow away in the wind or more would fall off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Joni H.
12/2016
5.0
handyman service, ceiling fans
  + 0 more
They showed up exactly when they said they would for the estimate and the ob finished in the amount of home that they told me. Re would highly recommend this company. They did an amazing job.
Description of Work: I had a knock-down orange peel texture put on the kitchen and dining room and a ceiling fan installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    9355 Kingston Pike Ste 9, Knoxville, TN 37922

    https://honeydoservice.com/improving/west-knoxville-tn/

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Decks and Porches,
    Deck Maintenance,
    Hardwood Flooring Sales and Installation,
    Dryer Vent Cleaning,
    Doors,
    Ceiling Fans,
    Chimney Caps,
    Siding,
    Screen repair,
    Roofing,
    General Remodeling

    FAQ

    The Honey Do Service, Inc. - West Knoxville, TN is currently rated 4.4 overall out of 5.
    The Honey Do Service, Inc. - West Knoxville, TN accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, The Honey Do Service, Inc. - West Knoxville, TN offers free project estimates.
    Yes, The Honey Do Service, Inc. - West Knoxville, TN offers eco-friendly accreditations.
    No, The Honey Do Service, Inc. - West Knoxville, TN does not offer a senior discount.
    No, The Honey Do Service, Inc. - West Knoxville, TN does not offer emergency services.
    Yes, The Honey Do Service, Inc. - West Knoxville, TN offers warranties.

    Contact information

    9355 Kingston Pike Ste 9, Knoxville, TN 37922

    https://honeydoservice.com/improving/west-knoxville-tn/