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Surface Doc Inc

Floor Cleaning and Waxing, Ceramic Tile, Pressure Washing,

About us

Additional contact name - Christina Fitzwilliam.

Business highlights

17 years of trusted experience

Services we offer

Residential and commercial deep restoration cleaning and sealing of: tile & grout, concrete, carpet, brick, natural stone (marble, slate, granite, travertine, etc.), wood decking, composite decking, stained concrete, linoleum.

Services we don't offer

We do not offer repair or installation of flooring products. We also do not sell cleaning products.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Debra L.
01/2017
5.0
carpet cleaners
  + -1 more
John and his team do an excellent job. We highly recommend his company to any home owner or business owner. Great technique and they are well versed in their craft.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

Patrick B.
12/2015
5.0
floor cleaning
  + -1 more
unknown
Description of Work: Asked to clean a 2.5 car garage floor after 13 years of regular use. They did a super job and also wiped the baseboards. The owner provided the service and was prompt, courteous, fast and efficient. I enjoyed chatting with him during and after the job. I'd recommend him for any floor cleaning or refurbishing need. I'd certainly use the Surface Doc again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Debbie W.
06/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beverly L.
06/2014
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: Cleaned floor tile and grout in two small bathrooms and in about 300 sq ft kitchen and eating area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

BEVERLY B.
06/2014
5.0
floor cleaning
  + -1 more
It went great. I had made a complete mess of slate by cleaning with wrong products. Now it looks great.
Description of Work: Cleaned our slate floor in the foyer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diana S.
06/2014
5.0
floor cleaning
  + -1 more
Crew arrived on time and owner explained in depth the timeline and outlined work processes for the day. Process for the floors took several hours as the marble had old seal which had yellowed. The floor looked amazing when completed. I did not know how beautiful and clean the floor would look because the property had been vacant and the realtor had no information on previous upkeep. The counters are beautiful as well. I would recommend highly recommend this company for any grout or stone cleaning and sealing. The house smells so clean and looks beautiful . The best part is the counters and floors are permanently sealed. Thank you for great, professional, and competent work.
Description of Work: Clean and permanently seal granite countertops, stone bathroom counters, and approx. 1000 sq ft of marble flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Pamela B.
01/2012
5.0
deck cleaning
  + -1 more
great cleaning and service
Description of Work: hard wood deck cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Steven G.
11/2011
5.0
floor cleaning, carpet cleaners
  + 0 more
As bid, planned and scheduled. No issues.
Description of Work: SurfaceDoc offers exceptional equipment and service. Their carpet cleaning systems uses 240 degree water at 3,000 psi to really get the job done. Professional outfit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lester P.
08/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
Great!. He has a cleaning process that did an excellent job. We were very pleased. He was very friendly and professional.
Description of Work: Cleaned the carpet in BR, DR, hall and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Suzanne D.
06/2011
5.0
floor cleaning, ceramic tile
  + 0 more
See above.
Description of Work: Cleaned the tile floor and grouting in the kitchen. The job was done with a machine that did power washing to the tile. After using it they touched up a couple of places where the grout was still yellowish. It was done quickly and was done well. I was surprised by how much better the floor looked. Very nice men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Larry S.
04/2011
5.0
pressure washing
  + -1 more
My home of three years is an older one and while much work has been put into restoring the house itself, I've only recently made it to the yard, landscape and outdoor surface areas. The sidewalks leading from the driveway and street to my porch were in especially bad shape. John Fitzwilliam from Surface Doc used his deep cleaning system to completely rejuvenate these surfaces, darkened by years of natural wear and discoloration. In minutes, the buildup was gone and the surfaces were pristine and white, back to their original condition. John then professionally sealed the surfaces to protect the finish. I was particularly amazed that first night... The walkways, which had previously blended with the landscaping after dark, seemed almost illuminated and now provided a clear and safe path. I'm very happy with Surface Doc and highly recommend their services.
Description of Work: Residential sidewalk pressure washed and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda H.
03/2011
5.0
floor cleaning, carpet cleaners, upholstery cleaning, ceramic tile, deck cleaning, pressure washing
  + 4 more
Fantastic.
Description of Work: Floor Cleaning for tile and grout, excellent experience!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Robert V.
03/2011
5.0
floor cleaning, carpet cleaners
  + 0 more
My wife and I were extremely pleased with the final results and would recommend Surface Doc. to any one considering getting their carpets cleaned.
Description of Work: I was recommended to use Surface Doc. who had used their services had was very satisfied with both their service/ process but they were also very professional. I called them out for a estimate on carpet cleaning for 2 bedrooms, hallway and living room and agreed to let them do it at the same time if the price was agreed upon. The process they use is called carpet restoration and it is much more in depth then the standard carpet cleaning process which just surface cleans. They were in and out in a very short time and they ran floor fans after each room was finished which left the carpets almost completely dry to the touch it was a wonderful experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brett M.
03/2011
5.0
floor cleaning, pressure washing
  + 0 more
The service was exceptional.
Description of Work: John and his professional crew came to my house and cleaned my bare concrete garage floor. There were several years of grim and Surface Doc cleaned and prepared the surface better than I expected. Once this was done, an Epoxy top coat was applied with a clear gloss finish. Now the floor is easy to clean and looks great. Thanks John! I highly recommend Surface Doc, be sure to give them a try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michelle R.
01/2011
5.0
floor cleaning
  + -1 more
Excellent! Surface Doc is very professional, prompt, and performs a superb service.
Description of Work: Surface Doc cleaned the floors in the front foyer, break room and bath rooms of my office building. The floors looked like new after he was done. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Pamela B.
01/2011
5.0
floor cleaning, pressure washing, deck cleaning, ceramic tile
  + 2 more
I liked the machine how it immediately sucked the water right back in so there is not water all over the place. He got the whole deck clean and it was a tough job. His machine did a great job. He was very responsible and I was very pleased.
Description of Work: He cleaned my hardwood deck. He also cleaned 2 of my tile rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris P.
01/2011
4.0
floor cleaning
  + -1 more
We just decided to do it ourselves. They were very nice and they were timely with getting us the estimate and they explained everything to us.
Description of Work: They came out to give an estimate to clean our tile.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter C.
01/2011
4.0
pressure washing
  + -1 more
They were very professional with their service. I was pleased with the work they did on the patio.
Description of Work: They cleaned the patio. The work on the patio turned out just fine. The epoxy work in the garage I am not pleased with how it turned out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H. J.
11/2010
5.0
floor cleaning, ceramic tile
  + 0 more
I thought they did a pretty good job. The price was per square foot and there was a lot of it. Outside was a lot of slate. There were two guys, I thought it was expensive but they did a lot of stuff and a large area of grout cleaning. The price was probably not too out of line for the amount of square feet they did. I thought they were very professional about the work, I didn't mind having them in my home. They were nice, professional business people.
Description of Work: Surface Doc Inc cleaned all my bathroom tiles floors and walls. They also cleaned my slate stone patio and put a finish in it to keep the weather from soaking into the grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    868 Dorset Dr, Knoxville, TN 37923

    www.surfacedoc.com

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Floor Cleaning and Waxing,
    Ceramic Tile,
    Pressure Washing,
    Carpet Cleaning,
    Deck Maintenance,
    Upholstery Cleaning

    FAQ

    Surface Doc Inc is currently rated 4.9 overall out of 5.
    Surface Doc Inc accepts the following forms of payment: Check
    Yes, Surface Doc Inc offers free project estimates.
    Yes, Surface Doc Inc offers eco-friendly accreditations.
    No, Surface Doc Inc does not offer a senior discount.
    No, Surface Doc Inc does not offer emergency services.
    Yes, Surface Doc Inc offers warranties.
    Surface Doc Inc offers the following services: Residential and commercial deep restoration cleaning and sealing of: tile & grout, concrete, carpet, brick, natural stone (marble, slate, granite, travertine, etc.), wood decking, composite decking, stained concrete, linoleum.
    We do not offer repair or installation of flooring products. We also do not sell cleaning products.

    Contact information

    868 Dorset Dr, Knoxville, TN 37923

    www.surfacedoc.com