Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Superior Carpet & Rug Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Owned. Certification number 24581. ADDITIONAL WEBSITE www.dryadvantage.com

Business highlights

39 years of trusted experience

Services we offer

Commercial and residential carpet cleaning, upholstery cleaning, oriental rug cleaning, ceramic tile cleaning, car & truck carpet cleaning.

Services we don't offer

Water & smoke damage and restoration.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.8
punctuality
4.6
Showing 1-11 of 11 reviews

Robert J R.
07/2017
5.0
carpet cleaners
  + -1 more
Wonderful! Could not believe the difference! Discussed our needs before he started. Got out some stains from black shoes that looked horrible. Took extra care with hoses to protect corners of furniture and walls.
Description of Work: We needed a set of stairs, hallway, and the carpet in several Rooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary C G.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are usually very punctual, and get right to work--very organized and efficient. The job they do is exceptional. I have been more than happy with everything they did. And they take time to answer questions. If the object is not worth the cost of cleaning, they will let you know. I would trust them to help with all my rugs and furniture.
Description of Work: Rugs in our den where the dog had been needed cleaning. Sofa upholstery needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carol M.
10/2016
5.0
carpet cleaners
  + -1 more
He's very good but he's really expensive. They did a really good job. If he can't come or late he let you know which is very good.
Description of Work: There's lots of small rugs and we've had animals and they were in desperate need of a clean. He takes them away and cleans it with natural cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Carla H.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned an oriental area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marilyn S.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I have used this provider before, both times my rug comes back like new.The carpet I had him to clean was blue and cream buffalo plaid rug. I was made by Karistan. |They pick up the rug clean it at their facility. They contact you when it is done and they bring it back and put it back down. This rug is under our dining table and has a very heavy buffet sitting on it also. They provide all the heavy lifting needed remove and install. I am very satisfied with all the care they gave my carpet. But, I wish I could have a lower price. But, I guess you get what you pay for. I would whole heartedly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CHERYL G.
02/2013
5.0
oriental rug cleaning
  + -1 more
I was pleased with the work and service. Even though I felt that they were a little pricey, I would use them again.
Description of Work: The employees came shortly after my call. They were in the neighborhood. They looked at the rug and gave me a written price. They moved a large table and took up the large area size rug. I had to call to check on the process as the time I had been given for return of the rug was a week later. The rug was ready and delivered that day. The employee explained that the rug took two washings to clean, causing the delay. The table was moved, the rug was laid and centered, then table was reset. The employees were very proffessional, polite and effficent. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Charles H.
01/2013
5.0
carpet cleaners
  + -1 more
It went very well. The owner got there on time - early in fact - and was ready to go. He did an excellent job on a filthy rug. The job took a couple of hours and the carpet looked 100% better.
Description of Work: Steam cleaned carpet in downstairs den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

David N.
10/2012
5.0
carpet cleaners
  + -1 more
They did a great job, old carpets look new
Description of Work: Cleaned two old hand-me-down oriental rugs. They did a great job at a reasonable price. I'm about to give them a call on some work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marilyn S.
02/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were very good. The carpets were cleaned well. I didn’t have to move furniture. They did that. They put the carpets back down. They worked around my timeframe and that kind of thing. They gave me the price beforehand, so I already knew how much it was. It wasn’t an unexpected price. I will use them again in the future.
Description of Work: I used the services of Superior Carpet and Rug Cleaning last winter. I have 2 rugs on my hardwood floors that are large. They came in, picked them up, cleaned them, brought them back, and put them back down. Instead of trying to perm the carpets, they have a special setup at their warehouse where they can clean much better than if they came up. It won’t be damp on my hardwood or anything like that. They brought them back clean and dry and put them back down.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SANDY B.
03/2007
4.0
carpet cleaners
  + -1 more
Original appointment was asked to be moved to another day by company representative. Service was then started about 3 hours later than planned appointment. This was disappointing because service ran into the early evening (finished about 7 p.m). I was pleased with result, although carpet stayed wet until next day (mid-morning), even though we were told carpet would be dry in 4-6 hours. The major down side was failure to keep appointment on time. In fairness, he called to keep me up to date on his arrival time.
Description of Work: Steam cleaned approximately 1220 sq ft of carpet - mostly heavy traffic areas.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$270

08/2006
5.0
carpet cleaners
  + -1 more
This company took their time on my carpet and did a great job. They were honest and respectful while in my home and I was satisfied with their work. I scheduled an appointment and they showed up on time and went right to work. They also asked if I wanted anything else done like my couch and chairs, but that was not necessary at the time.
Description of Work: They were running a special on carpet cleaning so I had three rooms cleaned. Scotch guard was optional and at an additional charge, but I didn t get that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

    Contact information

    114 Sherlake Ln, Knoxville, TN 37922

    www.superiorofknoxville.com

    Service hours

    Monday:
    7:00 AM - 6:30 PM
    Tuesday:
    7:00 AM - 6:30 PM
    Wednesday:
    7:00 AM - 6:30 PM
    Thursday:
    7:00 AM - 6:30 PM
    Friday:
    7:00 AM - 6:30 PM
    Saturday:
    7:00 AM - 6:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Ceramic Tile

    FAQ

    Superior Carpet & Rug Cleaning is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 6:30 PM

    Tuesday: 7:00 AM - 6:30 PM

    Wednesday: 7:00 AM - 6:30 PM

    Thursday: 7:00 AM - 6:30 PM

    Friday: 7:00 AM - 6:30 PM

    Saturday: 7:00 AM - 6:30 PM

    Superior Carpet & Rug Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Superior Carpet & Rug Cleaning offers free project estimates.
    Yes, Superior Carpet & Rug Cleaning offers eco-friendly accreditations.
    No, Superior Carpet & Rug Cleaning does not offer a senior discount.
    No, Superior Carpet & Rug Cleaning does not offer emergency services.
    No, Superior Carpet & Rug Cleaning does not offer warranties.
    Superior Carpet & Rug Cleaning offers the following services: Commercial and residential carpet cleaning, upholstery cleaning, oriental rug cleaning, ceramic tile cleaning, car & truck carpet cleaning.
    Water & smoke damage and restoration.

    Contact information

    114 Sherlake Ln, Knoxville, TN 37922

    www.superiorofknoxville.com

    Service hours

    Monday:
    7:00 AM - 6:30 PM
    Tuesday:
    7:00 AM - 6:30 PM
    Wednesday:
    7:00 AM - 6:30 PM
    Thursday:
    7:00 AM - 6:30 PM
    Friday:
    7:00 AM - 6:30 PM
    Saturday:
    7:00 AM - 6:30 PM