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Sun Tech Roofing

Roofing

About us

Roof replacements. Payment due at the time the job is completed

Business highlights

Emergency Services Offered

Services we offer

Roof replacements, emergency repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.2
responsiveness
4.4
punctuality
4.2
Showing 1-5 of 5 reviews

ROBERT L.
05/2015
5.0
roofing
  + -1 more
Sun Tech's William Cunningham is an excellent roofer. He did our whole house some years ago (a complicated job with many separate roofs). We were so pleased that we recommended Sun Tech to our neighbor, who also was very pleased. I cannot imagine anyone doing a better job!
Description of Work: William Cunningham repaired some sports that needed work (underlayment mostly).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Sun Tech Roofing
Thank you [member name removed] for the kind words. It was great to hear from you again and will be happy to help any way I can in the future!! William Cunningham

Tom H.
08/2012
5.0
roofing
  + -1 more
William showed up on time to give the estimate and perform the work. It didn't take too long to repair and I think he squeezed me in so that the rain coming in the hole would stop causing damage to my home.That's the thing with some contractors and small jobs, there's not alot of money to be made on them unless they can line up a bunch. I know he had other work to do that day, but the fact that he took on my work meant alot. It was just things I needed to have done, didn't need a whole roof. William was courteous and professional and answered all my questions. I was cleaning my gutters and found another issue that I will ask him back to do. This house will need a roof in a few seasons and I promise SunTech will be asked to bid. I got several estimates, some were triple, one was 5 times as high for what amounted to under three hours of labor, I don't think attorneys bill for that much. William was right on the money I feel. The other companies I think assumed I must be stupid if I couldn't/wouldn't take on this job myself...As you can see they weren't hired. It's supposed to rain in a few days, as long as we've got no leaks I'm happy!
Description of Work: I had a hole repaired in the roof where a tree fell on it, had a vent boot replaced, several other boots mailed down, had a small gutter issue corrected, and I had two thermostatically controlled button vents Installed onto the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

shannon S.
04/2012
2.0
roofing
  + -1 more
not too well....work delayed, guarantee not honored. This is not to say others might have a better expeience, but I have documents of communications accidently forwarded to me showing this company has worked iwth Sanders to retaliate against me for reporting poor workmanship which could have killed me. Mr. Cunningham has threatened and abused me by these threats which have caused great trauma. I am currently awaiting trial of a care givers family that robbed me and took my identity and this companies abuse has been very traumatic. I have told them NOT to come to my door as this criminal family might come around unless I am called first and Mr. Cunningham kept pounding on my door also. UPDATE: 5/23/2012 I have updated my complaint because Sun Tech is claiming i was overpaid by my insurance by $1,000.....it is important that this issue be addressed because it is false. In fact, Sun Tech and Sanders (my two complaints) worked together. The recovery by my carrier was 9k for the solar AND roof replacement. The solar cost around 2k + which did not even leave enough for his bill....and of course with his not changing the rafters and not using the materials he billed for his bill should not be more than 6.5 to 7k, less if you consider he will not honor his warantee and I have a leak. He was sent 7k already.
Description of Work: I had a very bad experience with another company working on my roofing project. This repair was for the replacement of my roof and solar panels...the solar job was botched and the new roof put on by Sun Tech damaged. Sun Tech refused to give a final permit until I hired an inspector to do so and I had only been able to make partial payment due to damages from the other vendor. When attempting to make payment to sun tech they denied payments of $3k I had made and began to harass and threaten me. I never refused to pay, it was simply I had to delay payment in full for 3 months. A leak has not been repaired, I am being sued for 15 percent on the whole bill plus they refuse to accept my payment of the full cost of the roof. It appears from communication I have received that due to my complaint against Sanders they are responding by filing a bogus law suit although full payment they are entitled to is available if they would accept it. Being a disabled senior, these threats and bogus law suit has been very traumatic....they have not told the court I have made efforts to pay in full but rather filed suit to harass. The interest charges they are claiming are non recoverable because they refused payments. Fortunatley I have paid through an account that keeps records electronically and I did not pay directly. Sun Tech also charged me almost 2 thousand for services they did not do....they charged to replace five rafters and they only secured them and did not use the pannels and wood I was charged for. By not obtaining a permit, I had no way of having the unfinished work monitored and when I insisted on an inspection i was threatened. The monies Sun Tech claims I was paid for the roof are incorrect....this money was to include all services including major work other where in the home as well as moving a solar panel (over $2,000). and not just the roof he was responsible for. I felt bad about being unable to pay him immediately, however, he has a stipulation about late payments and he did not obtain a certification of completion to submit to the carrier. He caused this and then has refused to accept partial payments and he is not due the amount he billed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$8,125

Response from Sun Tech Roofing
We are not surprised to see the complaint filed against our company by the member. Apparently the member has a habit of doing this to businesses who perform work for her and then ask to be paid for the services provided. If you could do a search to see the complaints lodged against companies by the member, I'm sure you'd see that this is her way to try to intimidate companies so they will just write off the balance owed as a loss in order to avoid dealing with her in the future. I met with her insurance adjuster back in May 2011 and we have confirmation she received the insurance benefit of $9,175.00, which the insurance company actually overpaid her by $1,000.00. I had the member sign a contract agreeing on the roof replacement amount of $8,175.00 and at the time I'm sure she had already spent the insurance money that should have been alloted to pay for the roof replacement. As soon as we completed the job and gave her an invoice for the balance due of $8,175.00, we waited approximately three weeks before we called to check on when the total balance would be paid. This is when we learned she didn't have the money because of other problems at her home and she took it upon herself to use the money that was intended to pay for the roof replacement and have other things fixed at her home before she signed the contract with us. The member then also took it upon herself to make payments to us on the balance owed. We have contended all along that if that was how she wanted to handle paying for the work, this should have been discussed prior to signing the contract. In our contract it clearly states that the balance owed is due in full at the completion of the job - this is the same contract she signed without reading any of the contract details. Our company does not accept payments - we are a small company and can't afford to be responsible for her problems with her home that are not related to the roof. Again, this seems to be a pattern with the member with my company and others. William Cunningham

Melanie H.
02/2012
5.0
roofing
  + -1 more
I have a new roof, thanks to Sun Tech Roofing. Quality work, quick installation, wide variety of shingles to choose from, and clean yard throughout...no scrap left on the ground for more than minutes. I love the way it looks and would definitely recommend them. I felt they were honest and not trying to rip me off. And they waited on my insurance company's payment before I had to pay them. GREAT EXPERIENCE!
Description of Work: New roof - tear off and disposal of old roof and installation of new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,725

Catherine S.
11/2011
5.0
roofing
  + -1 more
They were on time and on date. They worked from early in the morning till dusk. They removed only what they could replace that day so that we wouldn't have exposed wood. The owner is William Cunningham. He has been doing roofing for 30 years. He has all the equipment that is needed and knows exactly what he's doing. He is phenomenal, but he is hard to get because he's really busy.
Description of Work: I used Sun Tech Roofing to re-roof my house after removing two layers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    511 Watauga Ave, Knoxville, TN 37917


    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    Sun Tech Roofing is currently rated 4.4 overall out of 5.

    Sunday: 9:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 9:00 AM - 8:00 PM

    Sun Tech Roofing accepts the following forms of payment: Check
    Yes, Sun Tech Roofing offers free project estimates.
    No, Sun Tech Roofing does not offer eco-friendly accreditations.
    No, Sun Tech Roofing does not offer a senior discount.
    Yes, Sun Tech Roofing offers emergency services.
    Yes, Sun Tech Roofing offers warranties.
    Sun Tech Roofing offers the following services: Roof replacements, emergency repairs

    Contact information

    511 Watauga Ave, Knoxville, TN 37917


    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM