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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
17%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 76-100 of 124 reviews

PAULA C.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer really did a great job on my carpets. They were on time and professional. I like that they knew what they are doing and what knew what they were talking about. Whenever I had any questions they answered them easily.
Description of Work: The cleaned the Berber carpets in my living room, dining room, den, three bedrooms and some stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

08/2006
5.0
upholstery cleaning
  + -1 more
Stanley Steemer was polite and courteous to me when I phoned them. They set an appointment for the next day, and their workers arrived on time. My couch had several nasty stains and they removed all of them. When they left I had no cleaning to do. I felt the price was a bit high, however all things are these days. And you get what you pay for, and I got a very good job of cleaning on both the chair and the couch.
Description of Work: Stanley Steemer came to my home to clean my couch and a chair.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

08/2006
5.0
carpet cleaners
  + -1 more
They did a pretty impressive job for me. The carpets looked very good when they were finished. They showed up on time so we didn't have to wait for them. The carpet dried quickly and they put blocks under all of the furniture when they put it back to be sure it was protected.
Description of Work: They cleaned 3 rooms of carpet for me which included the family room, dining room, and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
carpet cleaners
  + -1 more
My carpet wasn t very dirty but we just moved in so I wanted to stain guard and clean the traffic areas. They were very nice and helpful and gave me a fair price on it. They were respectful in my home and didn t take all day to get it done.
Description of Work: They cleaned the carpet in my living room, dining room and in one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
carpet cleaners
  + -1 more
This was my first time to use Stanley Steemer Carpet Cleaner. They were very prompt. I used to use a rental machine until I realized how much faster it was just to call Stanley Steemer, and they did a better job than me.
Description of Work: They cleaned two bedrooms, a dining room, and sewing room along with a large living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner was very dependable and prompt on scheduling a time to come out to clean my carpets. They did a wonderful job at getting all of the dirt out of my carpet. I could really tell the difference when they were done. They also took their time and did a thorough cleaning. My carpets looked new again when they were done.
Description of Work: They cleaned the carpets in three rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

08/2006
5.0
carpet cleaners
  + -1 more
I was pleased with the work they did on my carpets. They came at my convenience; they set up an appointment and showed up on time. They were friendly and did a wonderful job. They took their work seriously and got the stains out of my carpets making them look new again.
Description of Work: They cleaned the carpets in three rooms of my home and they also used scotch guard which was an additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Arvonna N.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a good job of cleaning our carpets. They did not move the furniture but put it up on blocks instead. They got almost all of the stains out and all of the odors out. Our carpets dried in about an hour.
Description of Work: Stanley Steemer cleaned the carpet in three rooms of our 2400 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

08/2006
5.0
carpet cleaners
  + -1 more
They showed their skill and techniques of carpet cleaning. They were very eager to move furniture around for me and they placed it back on small blocks. They were respectful and tidy. They did a nice job on my carpets and they look very nice.
Description of Work: They cleaned four rooms of carpet in my home. They were running a special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I had excellent service with Stanley Steemer. They provided fast friendly service and they showed up at my convenience. I was very satisfied with their work and I would recommend them to anyone. They did a wonderful job on all of their cleaning.
Description of Work: We had them clean 3 rooms of carpet because they were having a special. They also cleaned the couch and used scotch guard for carpet protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MONICA M.
07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer has come a few times before and we think they do a good job. They moved our furniture, cleaned the den within a few hours and pulled up all stains. It dried overnight and has stayed clean.
Description of Work: Stanley Steemer cleaned the carpet in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
carpet cleaners
  + -1 more
They do a good job. They moved the furniture and pulled up all stains. The carpet dried overnight. They're professionals at what they do.
Description of Work: Stanley Steemer came to clean an area rug in our living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHRISTOPHER & CASSANDRA G.
07/2006
5.0
carpet cleaners
  + -1 more
They always treat my carpet with a spot remover and they did a great job. They cleaned three bedrooms, the living room, the dining room, family room, the den, and the hall. They are reliable and they put the furniture back where it is suppose to go. They give you a guarantee. They are very pleasant people and they work fast and they always have a crew. I would highly recommend Stanley Steamer. They also moved a lot of antiques, heavy furniture and a grand piano.
Description of Work: The crew came out and cleaned my carpet. There was approximately 2,000 square feet of carpet that they cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

07/2006
5.0
carpet cleaners
  + -1 more
I enjoy using Stanley Steemer to shampoo my carpets when its needed, because the people are always so kind and courteous. I like that my carpets dry very fast and I can get on with my day.
Description of Work: They cleaned the carpet in my living room, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
carpet cleaners
  + -1 more
The major traffic areas in my home a very bad and they assured me that they would be able to get a clean. The people that came out to clean it were very professional and got the job done quickly.
Description of Work: This company cleaned the carpeting in my living room, dining room and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

07/2006
5.0
carpet cleaners
  + -1 more
The carpet cleaners used stain guard on the high traffic areas because they seem to get dirty rather quickly. The carpet looks great now that it is cleaned. The price was a little high but the carpet smells and looks fresh.
Description of Work: They cleaned our carpet in the hallway, walkway and stairs in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2006
5.0
carpet cleaners
  + -1 more
They did a very good job on our carpets. They were able to get pet stains out and they were very trustworthy. I didn't feel I had to watch them when they were in the house. The floor dried in about 24 hours.
Description of Work: They cleaned our carpets in four bedrooms, the steps and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JEFF R.
07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a nice job of cleaning our carpets. The carpets look almost new again, even in the high traffic areas. They removed all of the stains, although the deep ones reappeared very light, we expected that. The man who came was very nice and careful around the things that couldn't be moved.
Description of Work: Stanley Steemer cleaned the carpet in four rooms of our 2050 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DAN W.
07/2006
4.0
carpet cleaners
  + -1 more
They called me right before they came out to make sure we would be here for them. The guy used a real nice machine to clean our carpets with. Our carpets looked great when he was finished. I didn t want to say what I paid for this service.
Description of Work: He cleaned the carpets in our living room, dining room and on our stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

07/2006
5.0
carpet cleaners
  + -1 more
They did a great job. The reps they sent out were very nice people. They have cleaned the carpets for 10 or 12 years and have always done the job with no complaints. The floor dried quickly and all the stains came out.
Description of Work: They cleaned the carpet in a very large family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

07/2006
5.0
carpet cleaners
  + -1 more
They are always great on spots and traffic areas. I have used them several other times because the service is consistent. Two cleaners spent close to three hours on my home, they did every bedroom, living room, halls, etc. The one guy did mention that they offer things like spot treatments and furniture cleaning. I felt put on the spot a little by him wanting me to spend more than the $400 I was already spending on the job. I just said no firmly and he did drop it and do a good job with what I paid for.
Description of Work: Whole house cleaned our carpets, approximate 2,000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

07/2006
4.0
carpet cleaners
  + -1 more
I have only had to call them back once to move something, so they could clean the carpet underneath it. They didn t have a problem at all coming back and they never left any mess for me to clean up. They sent out really polite men to do the work and their price was about average.
Description of Work: They cleaned 5 rooms of carpet for me, which included the living room, dining room and 3 bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Jack S.
07/2006
1.0
carpet cleaners
  + -1 more
I had the most horrible experience with Stanley Steamer when they came out clean my carpet. Instead of cleaning my carpets, they flooded my whole condo. It to days to get all the water sucked out and Stanley Steamer's insurance had pay to replace the carpet. It was very difficult working with them trying to remedy the situation. They didn't seem to want to anything quickly. I will never use them again.
Description of Work: This company came out and clean all of the floors in my condo.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$145

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a fabulous job on our carpets as a matter of fact, I was about to call them back out again. I removed my own furniture myself so they could focus on the cleaning part, but they would remove it for you if you wished. They had everything as good as new when they were finished.
Description of Work: Stanley Steemer cleaned the carpets in our family room and one hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
carpet cleaners
  + -1 more
We had a huge living room upstairs and it's one big open room. It would count for four or five small or mid-sized rooms. They did a great clean up job and the room looked and smelled great when they were done. We liked Stanley Steemer and felt they did a good job.
Description of Work: This company cleaned the carpets in the entire upstairs which is one big living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
Yes, Stanley Steemer offers a 10% senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM