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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
17%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 51-75 of 124 reviews

Harley R.
06/2007
5.0
carpet cleaners
  + -1 more
Two workers arrived on time agreed. They came into the house and reviewed work to be done. They confirmed the price of the job at this time. They asked questions about our expectations. There were no problems. They then started the job and continued until it was finished. Everything went as planned.
Description of Work: Cleaned carpet in 7 rooms plus hall and stairs. Also cleaned a couch and two chairs. Total size of carpet was about 1800 square feet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CHRISTINE M.
04/2007
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were the ones who suggested that we get the protective coating on our carpets and I am glad that we did. Their price was reasonable considering all the rooms that were done. We would definitely recommend them.
Description of Work: We had the carpets cleaned in our three bedrooms, living room, dining room and the den. They also put a protective coating over the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

VICKIE T.
11/2006
4.0
carpet cleaners
  + -1 more
Work was performed very well, but price was a little high. There is a minimum charge of $75.00. I only needed one room cleaned and because it was 5 sq. ft. over 300 sq. ft. an additional charge was assessed. With some of their specials I could have had multiple rooms cleaned for about the same charge.
Description of Work: Family Room carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

JIM I.
09/2006
5.0
carpet cleaners
  + -1 more
They came out as scheduled on the line time. They did an outstanding job cleaning our carpets. They left a fragrance in the carpets that smelled great when they were all done.
Description of Work: They cleaned 7 rooms of carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

GAIL P.
09/2006
5.0
upholstery cleaning
  + -1 more
When Stanley Steemer Carpet Cleaners came to my home to clean my chair and ottoman for me, I asked them to treat when they were done with a stain resistor. My grandson had spilled several stains on the chair that I honestly did not think they would get out. They removed all stains. They were very professional and courteous. They came on time for the appointment. When they finished, they put a stain guard on the chair. They explained how to clean up any spills so they would not stain again. They were very thoughtful and left me no cleanup at all.
Description of Work: Stanley Steemer Carpet Cleaners cleaned a chair and an ottoman for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

08/2006
5.0
carpet cleaners
  + -1 more
We've used Stanley Steemer before; they had a special going, so we called them again. It took two hours to complete the work. They moved some of our lighter furniture and used Scotchguard in one room. They pulled up 90% of the stains but the ones they left were deep stains.
Description of Work: Stanley Steemer cleaned the carpeting in our house of 2800 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

08/2006
5.0
carpet cleaners
  + -1 more
They came right out as scheduled and they did an outstanding job on my carpets. The work was done in a timely manner and they were very polite. They spent quality time on our floors and they looked good when they were done.
Description of Work: They cleaned 2 rooms of carpet and the stairs. They also cleaned some furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUZANNE C.
08/2006
4.0
carpet cleaners
  + -1 more
They showed up with their cleaning equipment and after minimum movement of furniture, the two men vigorously cleaned each room and did not stop until all six were done. They really looked nice and they replaced the furniture on small blocks. They did a great job and in only an hour.
Description of Work: They cleaned six rooms of carpet in my home and afterwards they added scotch guard to them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$325

SUSAN D.
08/2006
4.0
carpet cleaners
  + -1 more
They were very quick to come out and they were here on time. I think that they charged a lot of money, for the little time that they were there. I think being they only had one room done. I thought that they could have offered me a discount of some kind. If I need to have the carpets cleaned again, I will definitely do some shopping around.
Description of Work: They cleaned the carpet in my bedroom. It is just standard wall to wall carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

TINA M.
08/2006
4.0
carpet cleaners
  + -1 more
I ve used them for several years, but this time, I m not jumping for joy over it, because it s not as good, as it should be. The two gentlemen were polite, and friendly, but I think they just got in too big of a hurry. They were on time and did what they were supposed to do. They just didn t take their time. They offered to come back out and redo it, but I said I'd wait. They did ok and I will continue to use them.
Description of Work: The technician came to my Colonial Style house and steam cleaned four rooms of carpet, two sets of stairs, and the hall. He moved all the furniture, used a spot remover, and after he finished cleaning the carpet, he sprayed it with Scotch guard.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
carpet cleaners
  + -1 more
They did a good job on the carpets and they got them very clean. They showed up on time and they were pretty quick at getting the carpets cleaned. They were helpful and took care of everything like moving the furniture back and forth, in which they were very careful with. They placed plastic pieces under the furniture to protect it.
Description of Work: Stanley Steemer cleaned the carpets in 3 bedrooms, the living room, and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
I've used them for several years and they've always done a good job. I usually wait for the specials, but I feel like the price is right. They are honest, caring and they vacuum before they clean the carpet. I was real satisfied with the job he did.
Description of Work: The technician came to my house and steam cleaned carpets in four rooms, moved the furniture and used a spot treatment first. He sprayed it with a scotch guard and after he finished, he put all the furniture back in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
The service has been great and the workmen always do a thorough job. They are good about moving the furniture and replacing it with care. While the crew is shampooing the carpet they take extra care to get the spots out and when they are done the carpet looks great.
Description of Work: I had my wall to wall carpet cleaned which is about 3500 square feet. The cost includes moving the furniture and drying the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
They did a nice job of removing all the furniture carefully and applied stain guard on the carpet. The steam method worked well on the stains and dried very quickly. We are very pleased with their cleaning service. The price was very affordable for the amount of rooms that they did.
Description of Work: We had the carpet cleaned in our four bedrooms, hallway, bathroom and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner sent one man out to do the job. He took his time as he was very thorough in cleaning our carpets. He only took one break. I didn't have any furniture that he needed to move.
Description of Work: They cleaned three rooms of carpet in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner came out two hours after we called. That's what I call service. He was very respectful with my belongings. I never wanted anyone to come out to do my carpet as I thought that I could do it myself, but I have found having it done by a professional was a good thing.
Description of Work: They cleaned two rooms of carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DAVID W.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer was very responsive to my call and provided prompt service. They were very reasonable with their prices and gave us the option of using scotch guard if we wanted it. They were very good at getting the stains out and making the carpet look new again.
Description of Work: They cleaned 6 to 7 rooms of carpet through out my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
2.0
carpet cleaners
  + -1 more
I really didn't enjoy the services I received from Stanley Steamer. I had to pay an extra $25 dollars to have them spray a special chemical and honestly the guy just stood there in the middle of the floor and sprayed the chemical. After they left, I found a great big space on one of our carpets that wasn't even touched. The price was OK but I might not hire them again.
Description of Work: Stanley Steamer cleaned the carpets in three rooms through out my house.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$200

08/2006
4.0
carpet cleaners
  + -1 more
I was very pleased with the service and have been using the company for awhile now. We will continue to use them and let people know that this is a good company and they do good work. The workers are friendly and they do not take long at all to do the work.
Description of Work: We used this company to clean the carpets on every rug in our house. We have three bedrooms, a living room and a dining room that were cleaned. There were no special spots that had to be removed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner was very good in their line of work. They showed up on time. They were very trustworthy and their prices were competitive. They even asked us if we wanted the scotch guard put on our carpet.
Description of Work: They cleaned the carpets in my entire nine room home which was about 1700 square foot of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
All of the spots were removed and the company did a great job. They did not take long at all to complete the work and I was very pleased with the service. I would recommend this company to anyone in need of a general carpet cleaning. The workers were very friendly and courteous to my home.
Description of Work: We had this company come and clean all four of our bedrooms and our entire living room. There were some general stained spots that needed to be removed in the bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

08/2006
5.0
carpet cleaners
  + -1 more
They did a great job showing up when they said they would and I was pleased with the quality of work that they provided. If there were any problem areas they would point them out to me. I understand that some spots would not come out, but its not because they didn t do a good job or that their product didn t work. Things were moved out and back in with care and the carpets dried quickly.
Description of Work: They cleaned the carpets in my living room, dining room, hallway and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BARBARA V.
08/2006
4.0
carpet cleaners
  + -1 more
They did a good job and we are pleased with the service that this company provided to our home. I thought that the workers were very friendly and they did the work in no time at all. I would definitely recommend this company to anyone that needed the service.
Description of Work: We had this company come and do general services call on our carpets. They cleaned the bedrooms and the living room carpet. We had no special spots to be removed so we just wanted the basic refresh done on our carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

MARIO C.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a good job of cleaning our carpets. They did not move any of the furniture, but put it on blocks. They removed all of the stains and the high traffic areas looked a lot better when they were done. We are happy with using Stanley Steemer to clean our carpets.
Description of Work: Stanley Steemer cleaned the carpets in four rooms of our 2200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

08/2006
5.0
carpet cleaners
  + -1 more
It only took them about two hours to complete all three rooms of carpet in our home and that included moving furniture and placing it back when they were done with each room. They even set the furniture on small blocks. The crew did a wonderful job on the carpet and they were very respectful. We just loved their work.
Description of Work: They cleaned three rooms of carpet in our home. The rooms were just average sized rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
Yes, Stanley Steemer offers a 10% senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM