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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
17%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 101-124 of 124 reviews

Joe B.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Good service
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth R.
10/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Daniel B.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria L.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

MARIAN H.
02/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Did a great job on cleaning my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Valerie M.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a great job cleaning our carpets. I've used them in every town I've lived in and they always do a great job. They are a little pricey. but its definitely worth the extra money. They are the only carpet cleaning company that always extract all the dirt in the carpet. You can actually see the dirt coming out of the carpet. They also do deodorizing and it really works.
Rating CategoryRating out of 5
Yes, I recommend this pro

James H.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Carol M.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Debbie D.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: cleaned rugs, carpet, furniture |very efficient

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol H.
05/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned stairs and family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
05/2015
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: Cleaned my carpets and tiles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

M. William M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Amanda R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned two chairs and a large carpet extremely well. They actually managed to get rid of dog's urine odor. Really impressed. AND...they hooked up my cable for me while they were here! Really nice guys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan H.
07/2012
5.0
carpet cleaners
  + -1 more
Extremely Well!!!
Description of Work: My family is EXTREMELY h carpets!!! I have two German shepards on top of two very active chilren. My carpets get red clay on them from outside, make up stains from my teenage, juice stains so on and so on!!! Zeb came out about a year ago for the first time. I took all of his advise on how to protect the carpet with the services they offered. The first round seemed expensive but then through out the year I have had him back 3 times and everytime he leaves it looks like I have brand new carpet installed!!! Zeb is truely a professional! He takes his time and goes above and beyond in his service to the customer!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2006
4.0
carpet cleaners
  + -1 more
I have only had to call them back once to move something, so they could clean the carpet underneath it. They didn t have a problem at all coming back and they never left any mess for me to clean up. They sent out really polite men to do the work and their price was about average.
Description of Work: They cleaned 5 rooms of carpet for me, which included the living room, dining room and 3 bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Jack S.
07/2006
1.0
carpet cleaners
  + -1 more
I had the most horrible experience with Stanley Steamer when they came out clean my carpet. Instead of cleaning my carpets, they flooded my whole condo. It to days to get all the water sucked out and Stanley Steamer's insurance had pay to replace the carpet. It was very difficult working with them trying to remedy the situation. They didn't seem to want to anything quickly. I will never use them again.
Description of Work: This company came out and clean all of the floors in my condo.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$145

07/2006
5.0
carpet cleaners
  + -1 more
They are always great on spots and traffic areas. I have used them several other times because the service is consistent. Two cleaners spent close to three hours on my home, they did every bedroom, living room, halls, etc. The one guy did mention that they offer things like spot treatments and furniture cleaning. I felt put on the spot a little by him wanting me to spend more than the $400 I was already spending on the job. I just said no firmly and he did drop it and do a good job with what I paid for.
Description of Work: Whole house cleaned our carpets, approximate 2,000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MONICA M.
07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer has come a few times before and we think they do a good job. They moved our furniture, cleaned the den within a few hours and pulled up all stains. It dried overnight and has stayed clean.
Description of Work: Stanley Steemer cleaned the carpet in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job. I liked how they moved things to clean under them. They put everything back in order before moving on the next room. I was very pleased with the ending results. I was comfortable with the crew that came out. They were quick and sufficient.
Description of Work: They cleaned the carpets in three bedrooms on our second floor of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
carpet cleaners
  + -1 more
I enjoy using Stanley Steemer to shampoo my carpets when its needed, because the people are always so kind and courteous. I like that my carpets dry very fast and I can get on with my day.
Description of Work: They cleaned the carpet in my living room, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Colette B.
07/2006
4.0
carpet cleaners
  + -1 more
The workers only took a few hours to do the work. They moved the furniture and pulled up all stains, only they could have been more professional. They're a pretty good outfit.
Description of Work: Stanley Steemer came to clean four rooms in our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

07/2006
5.0
carpet cleaners
  + -1 more
They did a great job. The reps they sent out were very nice people. They have cleaned the carpets for 10 or 12 years and have always done the job with no complaints. The floor dried quickly and all the stains came out.
Description of Work: They cleaned the carpet in a very large family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

07/2006
5.0
carpet cleaners
  + -1 more
The major traffic areas in my home a very bad and they assured me that they would be able to get a clean. The people that came out to clean it were very professional and got the job done quickly.
Description of Work: This company cleaned the carpeting in my living room, dining room and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

07/2006
5.0
carpet cleaners
  + -1 more
I was very impressed with Stanley Steamer when I called and told them about the mess that my dog had left all over the floor and they told me they could be out within the hour. They did such a wonderful job on cleaning up the mess in such a quick time I would never call anywhere else to have my carpets cleaned.
Description of Work: They cleaned the carpet in the living loom, dining room, kitchen, two-bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
Yes, Stanley Steemer offers a 10% senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM