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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
17%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 101-124 of 124 reviews

Joe B.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Good service
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth R.
10/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Daniel B.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria L.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

MARIAN H.
02/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Did a great job on cleaning my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Valerie M.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a great job cleaning our carpets. I've used them in every town I've lived in and they always do a great job. They are a little pricey. but its definitely worth the extra money. They are the only carpet cleaning company that always extract all the dirt in the carpet. You can actually see the dirt coming out of the carpet. They also do deodorizing and it really works.
Rating CategoryRating out of 5
Yes, I recommend this pro

James H.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Carol M.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Debbie D.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: cleaned rugs, carpet, furniture |very efficient

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol H.
05/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned stairs and family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
05/2015
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: Cleaned my carpets and tiles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

M. William M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Amanda R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned two chairs and a large carpet extremely well. They actually managed to get rid of dog's urine odor. Really impressed. AND...they hooked up my cable for me while they were here! Really nice guys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan H.
07/2012
5.0
carpet cleaners
  + -1 more
Extremely Well!!!
Description of Work: My family is EXTREMELY h carpets!!! I have two German shepards on top of two very active chilren. My carpets get red clay on them from outside, make up stains from my teenage, juice stains so on and so on!!! Zeb came out about a year ago for the first time. I took all of his advise on how to protect the carpet with the services they offered. The first round seemed expensive but then through out the year I have had him back 3 times and everytime he leaves it looks like I have brand new carpet installed!!! Zeb is truely a professional! He takes his time and goes above and beyond in his service to the customer!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2006
5.0
carpet cleaners
  + -1 more
I was very impressed with Stanley Steamer when I called and told them about the mess that my dog had left all over the floor and they told me they could be out within the hour. They did such a wonderful job on cleaning up the mess in such a quick time I would never call anywhere else to have my carpets cleaned.
Description of Work: They cleaned the carpet in the living loom, dining room, kitchen, two-bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dana B.
07/2006
2.0
carpet cleaners
  + -1 more
I felt like they rubbed the carpet too hard and I thought they were going to take the carpet off. It was not really that dirty and I was just not pleased with the job that they did. I don t feel it was necessary for them to scrub that hard. They did not move the furniture because all they cleaned was the open area. They did not clean under anything and they left the floor really wet and it took it about a week to dry.
Description of Work: The technician cleaned the carpet in my master bedroom and my family room. There was no furniture for him to move, because he just cleaned the open area.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

REBECCA M.
07/2006
5.0
carpet cleaners
  + -1 more
I liked Stanley Steemer, because they paid special attention to the high traffic areas around the home and got all the stains out. I also liked that my carpet was dry so quickly.
Description of Work: They cleaned the carpet in my living room, den, hallway and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job. I liked how they moved things to clean under them. They put everything back in order before moving on the next room. I was very pleased with the ending results. I was comfortable with the crew that came out. They were quick and sufficient.
Description of Work: They cleaned the carpets in three bedrooms on our second floor of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph G.
07/2006
1.0
carpet cleaners
  + -1 more
Stanley Steemer moved our furniture for us, but they didn t let the carpeting dry, before they replaced it. That caused some of my wooden furniture to bleed into the carpeting. They were running a special for having five rooms cleaned, it would cost $399. So I thought I would give them a try. I wouldn't swear to that price, but I do know, I wouldn't give them another try.
Description of Work: They cleaned carpet in four bedrooms, an office, rec room, guest room, den, and dining room.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$650

07/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer showed great professionalism in the cleaning of our carpets. They were very polite, courteous and respectful in our home. They took their time in cleaning each room of carpet and made them all smell fresh. We were pleased.
Description of Work: They cleaned three rooms of carpet. It was 14x20 feet of carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

SUSAN F.
07/2006
5.0
carpet cleaners
  + -1 more
I think Stanley Steemer is a very professional and reputable company, and they did a great job on my carpet. They have fairly reasonable prices and I would highly recommend them. You know when they ve cleaned your carpet, because it is totally clean.
Description of Work: They steam cleaned my carpet throughout my house, which consisted of twelve hundred square feet of cleaning. They didn t move the furniture because I didn t want them too, but they put little cup holders underneath the furniture. They also spot treated the carpet first.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Colette B.
07/2006
4.0
carpet cleaners
  + -1 more
The workers only took a few hours to do the work. They moved the furniture and pulled up all stains, only they could have been more professional. They're a pretty good outfit.
Description of Work: Stanley Steemer came to clean four rooms in our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job of cleaning our carpets. They didn't move the furniture, but put it up on blocks. They got almost all of the stains out and the high traffic areas even look great. They were on time and very nice respectful people.
Description of Work: Stanley Steemer Carpet Cleaner cleaned the carpet in three rooms of our 2300 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did an excellent job of cleaning our carpets. They got all of the stains out, although the deep ones did reappear. The high traffic areas look much better too. We are very happy with how professional they are and plan on using them again.
Description of Work: Stanley Steemer cleaned the carpet in four rooms of our 2300 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
Yes, Stanley Steemer offers a 10% senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM