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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet, furniture & leather, air duct, area rugs & tile & grout cleaning, autos, boats & RVs, water damage restoration, hardwood floor refinishing and flooring sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
7%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 46 reviews

Deborah R.
08/2024
5.0
carpet cleaners
  + -1 more
Mark did a great job even though I couldn’t be on site . He followed my instructions perfectly and did a great job on a pretty challenging project .
Description of Work: Carpets cleaned for a large home .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dan G.
06/2024
5.0
floor cleaning
  + -1 more
Josh was great. Very professional and courteous
Description of Work: Our hardwood floors were getting very dull. Now they look brand new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Response from Stanley Steemer
Thank you very much for the feedback and letting us know how we did.

David D.
05/2024
5.0
air duct cleaning
  + -1 more
Very efficient and courteous. Good job
Description of Work: Cleaned air ducts,dryer ducts,and installed air purifier
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,678

Response from Stanley Steemer
Thank you very much for letting us know how we are doing. Please let us know if you need anything else.

Sherri P.
04/2024
5.0
upholstery cleaning
  + -1 more
Brian with Stanley is excellent. He takes time to explain what areas may or may not come out and how long it will take him to do the job. He cleaned a loveseat and 2 queen Ann chairs that had been in storage for a few years. The furniture looks brand new. If you need Stanley steemer to clean your furniture, hardwood floors or carpet you will want to ask for Brian. He has cleaned my carpet last year and I was beyond excited to see him back to do this furniture. You can request him and I suggest if you want a quality job then you better request him. I will always use him. He is very friendly and personable.
Description of Work: Cleaning of a loveseat and two chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stanley Steemer
Thank you very much for your feedback. We also like to let the crews know as well.

Jennifer A.
02/2024
5.0
carpet cleaners
  + -1 more
On time, polite and thorough with the service
Description of Work: Dog urine in the rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Stanley Steemer
Thank you very much for letting us know how your service went.

Melissa K.
02/2024
5.0
floor cleaning
  + -1 more
They did an amazing job! Answered all our questions and were very knowledgeable. They took the time to do the job right.
Description of Work: They cleaned my kitchen & half-bath tile, sealed it, and cleaned my wood floor in my living room, dining room, and laundry room. They also cleaned 1 large area rug and 1 small rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$603

Debbie D.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
They're nice to deal with. Came on time and did what was expected of them to do. Also, they're very professional.
Description of Work: Furnace cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

June B.
05/2017
5.0
air duct cleaning
  + -1 more
They were very good! They informed me of everything they were doing, and were so polite and clean. They even scrubbed it outside on my driveways to avoid a mess; I was amazed!
Description of Work: They cleaned my ducts. I don't think they've ever been cleaned since I moved here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy O.
03/2015
5.0
carpet cleaners
  + -1 more
They were professional though I have never used any company to compare with.They left a pleasant smell on the carpet which never affected me given the allergy problem I have.
Description of Work: We used Stanley Steamers for cleaning 3rooms and the hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rhoda M.
06/2014
5.0
carpet cleaners
  + -1 more
Very courteous, patient, and professional. They seemed to do a good job. I was interested that they used a cell phone to take picture in places where they couldn't see. I happen to have just had hardwood floors installed a few months ago, so I was super-sensitive. The hoses did leave a few marks on them but I was able to fix the marks.
Description of Work: Cleaned all duct work and drier exhaust. Installed an alarm system on drier to warn of excess lint accumulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

jay R.
04/2014
4.0
carpet cleaners, ceramic tile
  + 0 more
I did use them in emergency situations and they're the best. They came almost immediately, they did a decent job and the price was lovable.
Description of Work: I used the cleaning carpet and ceramic tile service of Stanley Steemer. They did 2 bathrooms on the day of my daughter's wedding in our house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan R.
10/2013
5.0
dryer vent cleaning
  + -1 more
They were professional and friendly and very knowledgeable. While there they gave me a quote for whole house vent cleaning.
Description of Work: Came to clean dryer vent, estimate was $175 but when they got there they noticed someone had stuffed paper in the outside vent, they removed it and dryer is working fine. They did not charge anything for the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane B.
05/2013
5.0
carpet cleaners
  + -1 more
The crew was very polite and explained everything they were doing. This was the second time I have used Stanley Steemer and will call them again the next time I need my carpets cleaned.
Description of Work: I had my livingroom, diningroom and stairs cleaned, deoderized and scotch guarded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathy S.
04/2013
3.0
carpet cleaners
  + -1 more
Poor experience, but did look a little better.
Description of Work: Cleaned traffic areas in living room,2 bedrooms and cleaned a short hall. The cleaning process was very hurried, one or two quick passes were made over the areas to be cleanrd in random motions. Past experiences of carpet cleaning the workman used slow straight line motions overlapping strokes as he went. I don't feel I got the deep down cleaning that I wanted. I will look for another carpet cleaner . I declined the protective spray before the cleaning began, maybe that's why I did not receive the through job I expected.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Dan C.
12/2012
5.0
carpet cleaners
  + -1 more
Professional. Prompt, courteous, good communication.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jill S.
11/2012
5.0
air duct cleaning, carpet cleaners
  + 0 more
I was very pleased with the service. The stimator was on time and efficient. The gentlemenn who did the cleaning were prompt, professional and polite. They explained what they would be doing and how long it would take. They did exactly what they promised to do. The office communicated when I would expect the workers to arrive. I have no complaints at all.
Description of Work: Air Ducts in the house were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Robert H.
11/2012
5.0
carpet cleaners
  + -1 more
They arrived early within the service window. They listened to what I wanted done and went about their work in a very professional manner. All three rooms were cleaned and protectant applied. Furniture was moved as needed and moisture protection placed under the legs of items as necessary. I was very happy with the service and the professionalism of the technicians. Will use them in the future.
Description of Work: Carpets in the Living, Dining and Family rooms were steam cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Lonnie P.
11/2012
3.0
air duct cleaning, carpet cleaners
  + 0 more
Yhey were young, they did not spend much time on spot, which are back. Tney did not move furniture. I sm 61 year old widow and did not realize they would not. There was a strong odor. They werenot here long snd honestly, did noy look much better after, The duct cleaners was also in and out pretty quickly and I still have a lot of dust and filter still fas to be changed often.
Description of Work: Carpet cleaning 1 room hallway and stairs Sent duct cleaners later

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Bobby L.
10/2012
5.0
air duct cleaning, carpet cleaners
  + 0 more
The cleaning of the duct work was complete and professionally performed. Their staff was on time and cleaned up after themselves.
Description of Work: Company was hired to clean duct work in a home which had been using oil furnace. I replaced the furnace with a high efficiency gas furnace and had them clean the ducts. They were on time and did a great job cleaning the ducts. They cleaned up well after themselves and did a professional job. I would recommend this company and will utilize their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rolfe C.
08/2012
5.0
carpet cleaners
  + -1 more
They were on time, professional and flexible. They were very careful when they move and turned the furniture and they did that without any problems or damage. I would use them again if I need to have something cleaned.
Description of Work: They cleaned a full basement with 6 rooms in it; they also went into the closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane G.
07/2012
5.0
carpet cleaners
  + -1 more
I have always had good service with Stanley Steemer. I am on a contract with them and they come out 3 times a year. They try to send out your favorite technician to clean, I have had 3 that I really like and a few I won't let back in my house. They do an excellent job.
Description of Work: Stanley Steemer cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith A.
07/2012
5.0
carpet cleaners
  + -1 more
They arrived at the scheduled time and were efficient, courteous and did an excellent job. The carpet had not been cleaned in several years and looks like new now. We would definitely hire them again.
Description of Work: Stanley Steemer cleaned, deodorized, and applied a stain/dirt repellent to the carpet in our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Brenda S.
06/2012
1.0
carpet cleaners
  + -1 more
Made a bigger mess than I had to start with.
Description of Work: My carpet was soaking wet, took at least 4 days to dry.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$250

Tracey S.
06/2012
4.0
air duct cleaning
  + -1 more
All was easy and went well. They were professional.
Description of Work: Very easy to schedule, adn they arrived on time. My house does seem to be less dusty. They cleaned out dryer exhaust. But a big clump of lint came flying out yesterday, so I don't know if it wasn't completely cleaned or its my dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn B.
04/2012
5.0
carpet cleaners
  + -1 more
Overall, everything was great, but I didn't like how the suggested upgrades to the cleaning which "if I had it done right then they could give me a deal". I thought all of these options should have been given over the phone when I place the order. Other than that, the men who came were professional and polite. I will use them again, but next time I will ask about all the options when I book appt.
Description of Work: Carpets cleaned in bedrooms, stairs and hallways. Scotch quard applies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

5617 TAZEWELL PIKE, Knoxville, TN 37918

http://www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Ceramic Tile,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Stanley Steemer accepts the following forms of payment: Check
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
Yes, Stanley Steemer offers a 10% senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, furniture & leather, air duct, area rugs & tile & grout cleaning, autos, boats & RVs, water damage restoration, hardwood floor refinishing and flooring sales & installation.

Contact information

5617 TAZEWELL PIKE, Knoxville, TN 37918

http://www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day