Regions Bank

Banking/Credit Unions, Mortgage Companies


Services we offer

Banking.

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.0
value
2.8
professionalism
3.8
responsiveness
3.0
punctuality
3.0
Showing 1-5 of 5 reviews

Billy P.
10/2023
1.0
banks
  + -1 more
I'm very unhappy with Regions due to fee policies. Due to a garnishment that was issued by mistake, and removed within 30 days, Regions charged me $100 as a "legal fee." This does not have the customer's best interest in mind. I feel like Regions just stole $100 from me. It makes me lose my trust for them. So, I'm actively looking for another bank now. All attempts to resolve this through talking with representatives just resorted in a "company policy" speech from Regions.
Description of Work: They debited money from my account that was not authorized. They refuse to return it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Christina B.
07/2016
5.0
banks
  + -1 more
They are awesome! The branch manager there encourages employees to learn customers' names, which is so great. It has a small-town feel, and they are so accommodating.
Description of Work: Daily checking and savings.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Chris H.
10/2013
1.0
banks
  + -1 more
This bank has made more mistakes, very expensive mistakes, in our accounts in the past 10 years it is not even possible to count. On top of all of that, the only number they will give you for customer service is an 800 number, NOT the branch number. The 800 number only gives animated service, ie. no human contact. You must go to the branch. The problems we have had with our accounts have all been human error, and eventually corrected. I understand human error, I don't understand not being able to reach a human to try to correct it. My husband has not changed banks because we pay all of our bills and receive our paychecks via direct deposit, and he feels it will likely just open us up for even more trouble to change banks.
Description of Work: Regions has been our bank for the past 10 years

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Betsy B.
09/2013
5.0
mortgage broker, banks
  + 0 more
Brian Robertson went out of his way to make out refinance as easy as possible. Also Every time you go into the bank you are greater and made to feel like family.
Description of Work: Franklin branch, refinanced our home after we had a bad experience with a mortgage lender.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Dustin D.
02/2013
5.0
banks
  + -1 more
I have been banking with them for 10 or more years. They have good online features. They have a good app for the phone. I can pay all my bills online with my iPhone. There is no interest on saving and checking.
Description of Work: I deposited a check at Regions Bank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    7005 Maynardville Highway, Knoxville, TN 37918

    regions.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Mortgage Companies

    FAQ

    Regions Bank is currently rated 3.4 overall out of 5.
    No, Regions Bank does not offer free project estimates.
    No, Regions Bank does not offer eco-friendly accreditations.
    No, Regions Bank does not offer a senior discount.
    No, Regions Bank does not offer emergency services.
    No, Regions Bank does not offer warranties.
    Regions Bank offers the following services: Banking.

    Contact information

    7005 Maynardville Highway, Knoxville, TN 37918

    regions.com