ProTech Appliance Repair, Inc.

appliance repair, small appliance repair service

About us

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.739 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-25 of 39 reviews

Rob T.
12/2024
5.0
Our Samsung fridge would repeatedly stop cooling and start back up after a few hours. Ivan quickly realized what was happening and what part needed to be replaced, and recommended that a second heater should be added to prevent the top half of the coils from freezing over again. Once the part arrived, he performed the repair/upgrade quickly and expertly. In both visits he was extremely knowledgeable, helpful, and friendly. Moreover the cost of the service was very reasonable. We will entrust all of our future appliance repairs to ProTech.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$594

Leah W.
09/2024
5.0
Completely took apart the whole dishwasher and found every issue and fixed every problem. Fully recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul E.
08/2024
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen S.
07/2024
5.0
Ivan was very professional in every way. He explained everything that needed to be done and promptly took care of the repairs. I will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Robert L.
05/2024
4.5
The service on the washing machine went well.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Genelle A.
04/2024
5.0
Very knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary F.
04/2024
5.0
Very Profesional, helpful. Price may have been a little higher then I expected, but I have no problems with my dryer. That has a value for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Daniela P.
04/2024
4.5
Fast well informed service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris H.
04/2024
5.0
Prompt service. Responds quickly. He did a great job and saved me a lot of money by repairing a cooktop I thought I would need to replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$630

Sharon H.
04/2024
5.0
Ivan did a great job repairing my refrigerator. I would recommend ProTech Appliance Repair Inc. for any appliance job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lila P.
04/2024
5.0
Very knowledgeable and very efficient. We could not be more pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
04/2024
5.0
Ivan was very prompt in communicating. He arrived on time and worked very carefully and quickly. A very professional job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raiford B.
03/2024
5.0
Excellent service . Explained everything he was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$436

Chuck S.
03/2024
5.0
Very professional and polite. The technician answered my questions about what caused the dryer to fail and how to prevent a similar failure in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles J.
03/2024
0.5
Do not complete the job. Check out dishwasher and said the plug was lose. But he push on the plug and still not working. Uplug the control board and plug it in again and it work for a day. Then I check it out and did the samthing. It started working again for a day. It sound like unplugging the board, it reset the it. They do not stand bye there so called repair

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5

$100

Debra M.
03/2024
5.0
Ivan is professional, taking time to explain what needs to be done and providing options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve L.
02/2024
5.0
Great job and honest. Worked to diagnose the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clara F.
02/2024
5.0
Ivan fixed my compact washing machine and my sewing machine both within one hour! I would recommend his work to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clara F.
02/2024
5.0
Ivan worked with professional expertise and had both the washing machine and sewing machine repaired within the hour!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jenny P.
01/2024
5.0
They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Maranda W.
01/2024
0.5
Problem fixed for 1 day. I have tried multiple times to get ahold of this company again to have them come back out. No one answers the call, nor calls back. $375 down the drain!

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
0.5


Thom T.
01/2024
5.0
This man, Ivan, showed up and fixed our refrigerator. He returned a day or two later to tweak the ice maker which had frozen up . While he was here, we had him install a new disposer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy M.
01/2024
5.0
Ivan was very knowledgeable and explained things to me concerning why my ice maker might not be working, he also went and got another water filter and put it in. He was very nice and I would use this service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William H.
12/2023
5.0
He was

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Penny S.
12/2023
5.0
Ivan was on time, knowledge, honest and completed the service to my satisfaction. He had all the tools he needed with him. He was very polite and I think his pricing was fair. I would call him again if I needed service. The ice maker wasnâ t working, it had gotten iced over. That caused the board to not work and the refrigerator and freezer to not be cooling properly. He explained everything to me and showed me way was wrong. I appreciate his honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325
    • 1(current)
    • 2

Contact information

2890 Red Barn Rd, Knoxville, TN 37931

http://www.protechappliance.net

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

ProTech Appliance Repair, Inc. accepts the following forms of payment: CreditCard
Yes, ProTech Appliance Repair, Inc. offers free project estimates.
No, ProTech Appliance Repair, Inc. does not offer eco-friendly accreditations.
No, ProTech Appliance Repair, Inc. does not offer a senior discount.
No, ProTech Appliance Repair, Inc. does not offer emergency services.
No, ProTech Appliance Repair, Inc. does not offer warranties.

Contact information

2890 Red Barn Rd, Knoxville, TN 37931

http://www.protechappliance.net

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed