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Precision Door Service

Garage Doors, Doors

About us

Same day and 24-hour emergency service available. With the highest quality garage door parts and accessories available in the garage door industry, Precision Door is your right choice. Our technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential sales and repair garage door & garage door opener.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.6332 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
5%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 301-325 of 332 reviews

Ed O.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Prompt. Friendly. Knowledgable. My springs were worn, and I elected to replace them. My door opens quieter, smoother and easier than when new. Definitely recommend.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Precision Door Service
Thank you for your feedback and recommendation! We appreciate your business!

jesse C.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Arrived on time. Lubricated door parts, tightened and adjusted tension. Left an evaluation of which rollers needed replacing. Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Door Service
Thank you for your feedback! We appreciate your business!

Judith D.
05/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your review! We appreciate your business!

Kenton Y.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: new roller and spring for door. Works great now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Door Service
Thank you for your review! We appreciate your business!

Sonia S.
04/2014
1.0
garage doors
  + -1 more
.
Description of Work: Never returned phone calls nor show up on scheduled date

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Precision Door Service
Thank you for your review! We apologize that you were not completely satisfied with our service. Unfortunately there was not a number provided at the time of your purchase, however we tried to reach you on three separate occasions through messages. At Precision Door Service we pride ourselves with being the leader in the industry with excellent customer service. Please call us anytime at (865) 223-6150 to discuss your concerns in greater detail. We appreciate your business!

Sue D.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: New Springs, New parts, stabilized door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$800

Response from Precision Door Service
Thank you for your review! We appreciate your business!

Richard R.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: My garage door was making terrible noises due to old age. Precision came out and performed an thorough inspection and give me plenty of options for repair. The technician was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Precision Door Service
Thank you for your feedback! We appreciate your business!

Susan H.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: I am very satisfied with the work and price of this work. My only comment is that the salesman indicated a followup visit would be provided and the visit was not performed nor was I contacted regarding a visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your review! We apologize that you were not contacted for a Follow Up visit. The appropriate action has been taken to ensure that this problem will not happen again in the future. We would love to keep in touch with you and keep your business. At Precision Door Service we pride ourselves with being the leader in the industry with the best customer service. Please call us anytime at (865) 223-6150 if you need anything or let us know the best hours to reach you. We appreciate your business!

Ernest G.
04/2014
5.0
garage doors
  + -1 more
Excellent service
Description of Work: Repair Garage Door to operational state

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Response from Precision Door Service
Thank you for your review! We appreciate your business!

Renee P.
03/2014
1.0
garage doors
  + -1 more
Late, messy, over priced
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Precision Door Service
I have been unable to match your name or address in our database as a customer, therefore I am unable to look in to your claims regarding our service. I have contacted Angie's List to have this review removed. Thank you.

Roger S.
03/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Very impressed with the responsiveness. Did a great job overhauling my garage door. It has never worked better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$698

Response from Precision Door Service
Thank you for your positive feedback! We appreciate your business!

Gale W.
02/2014
5.0
garage doors
  + -1 more
.
Description of Work: Garage door upgrade

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Response from Precision Door Service
Thank you for your review! We appreciate your business!

Marjorie S.
01/2014
5.0
doors, garage doors
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your review! We appreciate your business!

bruce R.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Door Service
Thank you for your review! We appreciate your business!

LINDA F.
01/2014
4.0
garage doors
  + -1 more
Okay
Description of Work: The second time I used my garage door after a visit from Presion Door my door would not go down all the was. I got them to come back out and he was able to fix it within minutes. My first visit was a special through Angie for inspection and roller replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Precision Door Service
Thank you for the feedback! We appreciate your business!

Cliff & Shirley Y.
12/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: I have a 3-car garage. He worked on all three but charged me extra. He told me that all three springs (one per door) needed to be replaced. He had to come back to fix my original problem, a broken wire. Didn't charge for the return trip.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerome V.
12/2013
5.0
garage doors
  + -1 more
.
Description of Work: Replaced Garage Door rollers and aligned the door for smooth operation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elaine L.
10/2013
4.0
garage doors
  + -1 more
unknown
Description of Work: routine check of door and made recommendations
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott C.
05/2013
5.0
garage doors
  + -1 more
It went very well.
Description of Work: Replaced Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Thomas W.
05/2013
5.0
garage doors
  + -1 more
.
Description of Work: I had a broken spring on my garage door. I called Precision and they were able to send out someone to quickly assess and correct the problem. They identified the reason for the early breakage and were able to fix that issue as well for a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard C.
02/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: "Representative was on time, courtious,very knowledgable, worked fast but thorough. He offered additional services but was not ""pushy"". I would highly recommend Precision Door Service and will use them in the future when needs arise."
Rating CategoryRating out of 5
Yes, I recommend this pro

Milton A.
01/2013
5.0
garage doors
  + -1 more
Everything went fine
Description of Work: Routine check up. Recommended several improvements

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Richard C.
01/2013
3.0
garage doors
  + -1 more
off
Description of Work: called in the am to obtain quote on services-office quoted $145-I said I approve and scheduled service call for later that day-when technician arrived he said that the service would require an additional component-I said ok and what would the new total be and provide a per item breakdown-technician did that-I replied that the original cost quoted by the office was $145 vs. the cost for the same service quoted by the technician was $212, a difference of $67- technician's reply was that the office misquoted but that he would honor their pricing-I thought his response to the pricing difference was too hasty [was he trying to 'pad' his pricing]- result is a less than satisfactory overall rating for this company-I would not use them again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$220

Brenda L.
12/2012
5.0
garage doors
  + -1 more
Excellent
Description of Work: Service, tune-up, and conversion from door springs to tension mechanism. Your service technicians did an excellent job and the garage door is much quieter going up & down. I will definitely use Precision again, if needed, and recomment Precision to my friends. .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$518

Michael W.
12/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: Precision Door did an excellent job of installing new rollers, cables and weights. As a result, garage doors are back to working like they are supposed to.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

10525 Kingston Pike Ste. C, Knoxville, TN 37922

http://www.garagedoorsknoxville.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

No License Required for Trade

Trade License Number
195362
Trade License Expiration
02/15/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Precision Door Service is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Precision Door Service does not offer free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
Yes, Precision Door Service offers a 5% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Residential sales and repair garage door & garage door opener.
Ask for details.

Contact information

10525 Kingston Pike Ste. C, Knoxville, TN 37922

http://www.garagedoorsknoxville.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM