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Precision Door Service

4.6(
332
)

Garage Doors, Doors

About us

Same day and 24-hour emergency service available. With the highest quality garage door parts and accessories available in the garage door industry, Precision Door is your right choice. Our technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential sales and repair garage door & garage door opener.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.6332 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
5%
2
3%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Write a review
Showing 276-300 of 332 reviews
Darrell E.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Inspected all aspects of the garage door. Lubricated all friction points. He provided me pointers on what I could do myself to keep door working like it does now. The door operates as quietly as when it was first installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your feedback! We appreciate your business!
Ron W.
09/2014
2.0
garage doors
  + -1 more
unknown
Description of Work: Changed out rollers on garage door. Recommended approx $600 in additional work. Never addressed a problem I had which another vendor solved within 20 minutes of arriving.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$60
Response from Precision Door Service
Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and excellent customer service. Please call us anytime at (865) 223-6150 to discuss your concerns in greater detail. We appreciate your business!
Gary G.
09/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Joe W.
09/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Barbara W.
09/2014
3.0
garage doors
  + -1 more
unknown
Description of Work: The technician arrived in a timely fashion and was friendly and professional We discussed the $89.00 fee to be charged for the evaluation and replacement of rollers. At the end of his work he approached with his report and a bill for over $900! Needless to say I was not prepared for this kind of cost! I had expected not to spend over about $180, $89 for each of my two garage doors at the most. My garage doors were quieter when opening and closing but I don't think it should have cost me over $900. I was not prepared for that kind of "budget buster".
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$1,000
Response from Precision Door Service
We appreciate your business and are sorry that you were not completely satisfied. We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. Please feel free to call our office and speak with the manager to discuss this matter further. You can reach us by calling 865-223-6150 any time day or night.
will L.
09/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your review! We appreciate your business!
philip B.
09/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your review! We appreciate your business!
James B.
09/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door service tune up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Door Service
Thank you for your review! We appreciate your business!
nicolette A.
08/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Had to replace door tracs as well as motor.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$439
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Charlene A C.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: It went well, the associate was very professional and informative.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your feedback! We appreciate your business!
LOUIS R.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: serviced two garage doors. replaced springs, pulleys, wire with heavier weight, repaired one opener that was frozen up, and reinforced top of one door that was beginning to split in half.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Precision Door Service
Thank you for your review! We appreciate your business!
EUGENE B.
07/2014
1.0
garage doors
  + -1 more
unknown
Description of Work: I was charge 150.00 that for 10 nyoln roller that should have been provide,for course.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$189
Response from Precision Door Service
Thank you for your review! We are sorry that you were not completely satisfied. We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. Please feel free to call our office and speak with the manager to discuss this matter further. You can reach us by calling 865-223-6150 any time day or night. We appreciate your business!
Susan A.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Serviced garage door
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Harry B.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Special - Installed new rollers, greased and adjusted door. Door works great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Kristin H.
06/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Brenda C.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced rollers, springs, and rubber gasket at bottom of garage door. Secured all parts to make safe. I can't remember all the vernacular at this time but I felt my door was repaired to be a much safer one.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Precision Door Service
Thank you for your feedback! We appreciate your business!
KATHLEEN S.
06/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Mark L.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Total rebuild of two garage doors. New torsion springs and rollers.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your feedback! We appreciate your business!
Cathy C.
06/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: They did an 8-point inspection, cleaned rollers, checked Spring tension, etc. Fellow was very polite.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Door Service
Thank you for your feedback! We appreciate your business!
Tommy L.
06/2014
3.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
Response from Precision Door Service
Thank you for your review! We noticed you checked "No" in the Hire Again section of the review. We are unaware of any issues that may have taken place at the time of service. Please let us know if there is anything we can do to keep your business. Call us anytime at (865) 223-6150 to discuss your concerns in greater detail. We appreciate your business!
Kunlun H.
06/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$39
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Robyn A.
06/2014
1.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$453
Response from Precision Door Service
Thank you for your feedback. We are sorry to hear that you were not 100% satisfied with our service. We have reviewed your file to find that you did not go through Angie's List for the work that was done on your garage door or opener. This service was a home warranty company claim. Unfortunately, all of the parts necessary to ensure your garage door would operate properly were not covered by your home warranty company, resulting in out of pocket expenses on your behalf. We apologize that you were not completely satisfied. Please call us anytime at (865) 223-6150 to discuss your concerns in greater detail. We appreciate your business!
BOB P.
06/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: THE SERVICE WAS TO BE A GARAGE DOOR "TUNE-UP", WHICH CONSISTED OF CHECKING HINGES, ROLLERS, ETC. AND OILING MOVING PARTS, AS EXPECTED. THIS WAS FOLLOWED BY AN AGGRESSIVE SALES PITCH FOR ADDITIONAL SERVICES FOR $150, WHICH I DECLINED
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$49
Response from Precision Door Service
Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and have taken appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!
Larry H.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Great job
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for your review! We appreciate your business!
Stan S.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: They replaced garage door springs and rollers and lubricated everything. It was done quickly and professionally.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$559
Response from Precision Door Service
Thank you for your feedback! We appreciate your business!

Contact information

10525 Kingston Pike Ste. C, Knoxville, TN 37922

http://www.garagedoorsknoxville.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured
No License Required for Trade

Trade License Number
195362
Trade License Expiration
02/15/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Garage Doors,
Doors

FAQ

Precision Door Service is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Precision Door Service does not offer free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
Yes, Precision Door Service offers a 5% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Residential sales and repair garage door & garage door opener.
Ask for details.

Contact information

10525 Kingston Pike Ste. C, Knoxville, TN 37922

http://www.garagedoorsknoxville.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM