Precision Door Service

Description of Work: Adjusted switch to work properly, lubed rail, gave system a general checkup while there. They did more than I asked for which I appreciated. He could have simply fixed the problem and walked away. Since he knew I was going to be billed for a service call anyway, service technician gave me more than I asked for. I appreciated their thoroughness.

Description of Work: Tuned up and replaced broken hinge.

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Description of Work: Replaced the garage door, the one we had you had to roll up manual, now thanks to precision door, we not have a mote control door that open by itself. Yea! Yea! Thank you for all you help.

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Description of Work: a great experience.

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Description of Work: I do not have access to the details, but they did an effective job and were very responsive, effective in their repair of our overhead garage door, and working with them was a pleasant experience. (I'm only guessing at the date of service, and I do not recall the cost, as I am not the family member who maintains household records. However, I was present for the service and I recall that we were pleased with this company and the serviceman. Sorry!)

Description of Work: Started off with the salesman providing some bad information. However, the installer corrected the mistakes, and left me with two beautiful garage doors for less than the initial estimate.

Description of Work: Garage door spring replacement and roller package

Description of Work: The offer was misrepresented. The company did nothing for the price quoted in Angie's List, which we paid, except show up. They wanted to sell us all new garage doors instead of tuning up what we have.

Description of Work: It went well. They did what was promised in a timely manner

Description of Work: Repaired a garage door.

Description of Work: I purchased a big deal for a garage door service. They were honest and came out when they said they would. Unfortunately, my door is an older door and would have cost a lot more money.

Description of Work: Replaced garage door. Took a long time to get proper quote to insurance co.

Description of Work: Excellent service, polite technician diagnosed and fixed our door. Will use in the future,

Description of Work: |Total lack of communication. My garage door opener failed and under my home owners protection plan a service call was requested of Precision Door Service. No one called from Precision so I called them and they said the person that handled that was not in and they would call me. Two days later someone called to set up a service call. |Day 3 -The service person came. He checked the door opener and door, said the door opener needed a new circuit board and he would order it. He also pointed out the springs on the door were the wrong ones, I said just fix the door opener. He said the board would take 3 or 4 days. | Day 9 - Still no part or service man. I called Precision and the person I needed to talk to was not in and would call me (Again) 2 days later and still no call. |Day 11 - I called - said they would call back, AGAIN, no call. |Day 12 - called homeowner protection co., they will send an email to Precision to call me. Still no call, went to Precision web page and entered a service request with my work order number, finally received a call 2 hours later. They said the part had to be special ordered and should be here in 2 more days. | Day 13 - they called and said they would be here the next day. | Day 14 - they called and the part did not come in and will be here in 5 more days - guess they never heard of overnight delivery. Later that day they called and were getting the part "Overnighted" |Day 15 - Service man arrived and installed the part, it fixed the opener. Had them do replacement of the wrong springs and put in new bearings, cables and drums. All good finally. |I forgot to ask for the senior discount, I am over 70 so they should have known I was a senior. Didn't see any discount on the invoice. |Jerry B was very good and correctly fixed the door. Only problem is with the office communications and extremely long time it took to get the part. |

Description of Work: A cursory check of the system

Description of Work: Replaced a broken opener. Replaced hardware on 2 garage doors. I would have been better if they would have made sure that the opener was compatible with my car before installing it. Otherwise the workmanship was high quality. Seemed a bit high on price. The 39$ thing you buy on the list is worthless. Except that they use it toward the cost of all the extras you buy.

Description of Work: Tuneup plus hardware safety improvements

Description of Work: Inspected our existing garage doors and made three potential recommendations. The inspector was very knowledgeable, punctual, and pleasant. We felt no pressure to pursue any of the three recommendations. We chose replacing the garage doors. The workmen that replaced the doors were also punctual, pleasant and did an outstanding job.