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PEST-OPS LLC

Pest Control, Mold Testing & Remediation

About us

Pest-Ops, LLC provides pest and termite management, bird exclusion, inspections and consultation for commercial and residential clients. We are based in Knoxville, TN serving Knox and surrounding counties. Our focus is integrating non-pesticide and green products into our service to provide a highly effective service AND protect families, businesses and public from pesticides. Pest-Ops was founded in 1995 by Board Certified Entomologist Kyle Lundy. We work closely with the University of Tennessee and industry manufacturers to stay on the cutting edge of the pest management industry. In addition to being licensed, insured and bonded, the technicians are thoroughly trained and continue education with the staff entomologist.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Pest and termite control, bird removal, indoor air quality testing and consulting, and mold correction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-18 of 18 reviews

Christopher C.
06/2024
5.0
pest control
  + -1 more
I wanted to take a moment to express my appreciation for the outstanding customer service and maintained quality standards provided by Pest Ops. From the very beginning, the team at Pest Ops demonstrated a high level of professionalism and expertise in addressing my pest control needs. Not only did Pest Ops promptly respond to my inquiries and schedule a convenient appointment, but their technicians also arrived on time and were courteous throughout the entire process. They took the time to thoroughly inspect my property, identify the pest issues, and develop an effective treatment plan. I was particularly impressed by the attention to detail and the use of environmentally friendly pest control methods. The technicians at Pest Ops ensured that the treatments were safe for my family and pets while effectively eliminating the pests. Furthermore, the follow-up service provided by Pest Ops was exceptional. They made sure to check in with me after the treatment to ensure that the pest problem was fully resolved and that I was satisfied with the results. Overall, I am extremely pleased with the level of customer service and the maintained quality standards provided by Pest Ops. It is evident that they prioritize customer satisfaction and go above and beyond to deliver exceptional service. I highly recommend Pest Ops to anyone in need of professional pest control services.
Description of Work: Pest control for the entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James C.
11/2023
5.0
pest control
  + -1 more
We have a log house and wood garage and wood barn. Pest-Ops have protected use from all pests for over 20 years. All associates are very attentive to our needs.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam L.
11/2023
5.0
pest control
  + -1 more
Pest-Ops is a family owned business that believes in legacy, customer care, and service excellence. Simply put, they care that dad worked hard to build a business that stands above the rest by caring for clients and making sure the job is done correctly the first time. I never worry about pests at my home, and more importantly I'm confident that my wife won't have to deal them.
Description of Work: From ants to skunks Pest-Ops has always takes great care of us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike C.
10/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Darrell E.
05/2016
5.0
pest control
  + -1 more
unknown
Description of Work: They sprayed treatment on crawl space wood with white mold and removed all insulation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kim H.
05/2014
5.0
pest control
  + -1 more
They are always on time and take care of any problem we have. The person who performs the service is always the same and very nice. He is efficient and is careful when speaking around our dog kennels.
Description of Work: Quarterly pest control service inside and outside house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Faye F.
02/2014
5.0
pest control
  + -1 more
They were good. Everything went good. They were pleasant. They did the job and left.
Description of Work: I used the pest control service of Pest-Ops LLC. They did some work on the backyard for flea.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura C.
01/2014
5.0
pest control
  + -1 more
They provided general pest control and sprayed indoors and outdoors. They were very conscientious and their products were pet friendly. The provider was courteous and didn't leave a mess for me to clean.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Thelma B.
09/2013
1.0
pest control
  + -1 more
Tech came 9/4/13 and was supposed to spray and dust. I paid in advance for both services but only the spraying was done in the morning; that afternoon the technician came again and said he was going to spray again- I thought this would be the dusting. I had talked the day before with the owner of the company and explained the yellow jackets were in a wooden beam that supported a cantilivered deck and that beam ran into the house and I was afraid the yellow jackets would come into the house once they were sprayed. He said they needed to dust and the yellow jackets would carry it back into the nest and kill them. The technician didn't dust (a week later he came back to do it and said he didn't have the dust or tool with him the initial visit and that it was a 3-way misunderstanding) The only misunderstanding was with the technician not doing the job even when I asked the first day when he was going to dust and he evaded the question and said usually two spraying did the job. . I called on Friday to comlain at the hordes of yellow jackets coming into the kitchen area but was told the manager was out of town and all the technicians were scheduled and it would be Monday before they could come and for me to call back if I still had them. Yes, I had them!!! I called Monday but the manager was too busy to talk with me but later that afternoon the tecnhician came to dust. (Closing the barn door...) He said if that didn't do it the wood would have to be removed. I have had at least a 100 yellow yackets every day until this weekend and Sunday I only killed 15. Yes, I have been stung!!! On Friday, 9/20/13 I was stung twice at 11 pm sitting in the dark working at the computer. Yes, I took photos of some of the yellow jackets that were killed one day last week, also of the fluorscent light fixtures that are full of dead yellow jackets. I got the company off Angies List and I asked the technician about them not being in the yellow pages and he said they changed their name a couple of years ago. Well, all the neighbors know now about this company and how I got the name.
Description of Work: Supposed to get rid of the yellow jackets by spraying and dusting

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$125

Kim H.
06/2013
5.0
pest control
  + -1 more
He was on time and very nice. Price is higher than it was in Nashville. I will use them again.
Description of Work: Had mice in our new home. They got rid of them and also sprayed for bugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dr. Keith G.
05/2013
5.0
pest control
  + -1 more
Pest control services were performed across the house in order to eliminate a variety of bugs who had made the house a home while it was vacant, specifically in the kitchen. Services were done and bugs died. Did not receive a response when follow-up service call was requested via voice mail.
Description of Work: Pest control services: spraying, leave behind bait, sticky catch traps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

Gordon A.
07/2012
5.0
pest control
  + -1 more
We were extremely pleased with their service. The process of inspection, installation, payment was painless. We feel we were treated extremely well, and we are happy with this company. We used Angie's list to help us make the right selection.
Description of Work: We compared the installation of similar traps with subsequent inspections with other companies, and found this company to be quite competitive. Also, we prefer the smaller, more personal companies, as opposed to larger impersonal ones. We were unfamiliar with the different types of systems, and we were very happy that the owner sat patiently and explained all the various types of control systems, and why the one we chose was the best. We have not yet had the first follow up inspection, but we like the "set it and forget it" approach. The work was to install the traps all around a very large home, bait them and explain to us what they would do to inspect and keep them operative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from PEST-OPS LLC
Thank you very much for the review! At Pest Ops, our goal is customer satisfaction as a result of our professionalism and care. Each termite problem has a variety of solutions, and it is our mission to help you select one that will fit your situation best. We appreciate your business and look forward to continuing your service.

Larry C.
05/2012
5.0
pest control
  + -1 more
They are great. We have been with them for a long time. We are pleased with their work. They do it silently and they leave. They keep us up to date. We signed to have them check routinely.
Description of Work: We were having a termite problem. They managed to get that under control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah L B.
05/2012
5.0
pest control
  + -1 more
Their service was fine. They were very nice and knowledgeable. They were here right on time.
Description of Work: They got rid of box elder bugs for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Robert C.
04/2012
3.0
pest control
  + -1 more
No service performed. Company does not actually perform bird nest / intrusive bird removal.
Description of Work: No service performed. Company does not actually perform bird nest / intrusive bird removal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darlene B.
04/2012
5.0
pest control
  + -1 more
They have always been very reliable. I will probably use them in the future.
Description of Work: I use them for pest control services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Lynne F.
04/2012
5.0
pest control
  + -1 more
We've been very happy with them. With our contract with them, even if there are any bugs in between their regular visits they come out and treat the problem free of charge.
Description of Work: They came in for a quarterly treatment and for termite monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2006
4.0
pest control
  + -1 more
I had a problem with carpenter ants. Pest Solutions came out and solved the carpenter ant problem. They also came out quarterly and sprayed for future pest control. They were very friendly and courteous as well as professional. Good job.
Description of Work: They sprayed the house's perimeter, porch, decks and the garage. My house was two stories and approximately 2500 square feet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from PEST-OPS LLC
THANK YOU FOR THE FAVORABLE RESPONSE REGARDING THE SERVICE PREFORMED AT YOUR HOME. AS A SERVICE COMPANY, WE RELY ON YOU, THE CLIENT, FOR OUR SUCCESS AND GROWTH. IF THERE IS ANYTHING THAT YOU FEEL WE COULD HAVE DONE DIFFERENTLY TO DESERVE AN A RATING, WE WOULD LOVE TO HEAR ABOUT IT. OUR DESIRE AS A COMPANY, AND AS INDIVIDUALS, IS TO CONTINUALLY STRIVE TO BECOME BETTER IN ALL OUR ENDEAVORS. FEEL FREE TO CALL ANYTIME! THANK YOU, SHERRI LUNDY, OFFICE MANAGER, PEST SOLUTIONS LLC

    Contact information

    108-3 Glenleigh Ct, Knoxville, TN 37934

    www.pestops.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Mold Testing & Remediation

    FAQ

    PEST-OPS LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    PEST-OPS LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, PEST-OPS LLC offers free project estimates.
    Yes, PEST-OPS LLC offers eco-friendly accreditations.
    No, PEST-OPS LLC does not offer a senior discount.
    Yes, PEST-OPS LLC offers emergency services.
    Yes, PEST-OPS LLC offers warranties.
    PEST-OPS LLC offers the following services: Pest and termite control, bird removal, indoor air quality testing and consulting, and mold correction.

    Contact information

    108-3 Glenleigh Ct, Knoxville, TN 37934

    www.pestops.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed