An estimate was provided approximately 2 months prior to starting service. Choose to delay the roofing installation because of a desire to not have the shingles installed in the middle of a record hot summer. When the installation was requested to begin in September, it was specifically requested a supervisor be on site during the installation due to problems with the last roofing installation. When the installation began, the supervisor was not present, nor available for most of the installation. Following installation, a inspection by the homeowner revealed significantly worn areas on the roof where the roofer walked over completed roof. In addition, a low pitch are of the roof was used for a cutting platform and many areas of the roof was cut through the shingles. Three times the homeowner requested additional corrections be made to the roof until initial payment was made. Partial payment was made due to agreement with supervisor on the job site that full payment would be made when insurance check was received. After 2 months, insurance check was received, and attempt to get another problem corrected with the gutters not properly draining was requested prior to final payment. No action taken for 2 more months. A leak was encountered in the area of the low pitch roof, and a request was made to have the leak corrected. The contractor would not fix the leak until full payment was made. Subsequent discussions resulted in threats being made to the homeowner to place a lien on the house because of non-payment. Contractor refused to correct the leaks. Inspections revealed that the flashing was improperly applied. Another contractor was hired to finish the work..
Description of Work: Removed existing shingles, installed new shingles and gutters.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$18,000
mindy L.
09/2011
1.0
roofing
+ -1 more
See Above
Description of Work: There had been extreme weather in the area that affected many homeowners. They were called for roof damage. Initially, they responded very quickly. However, the repairs they made did not fix the leak and during the next storm our problem was worse. They were called multiple times. Once they said they would be out and never showed up while my wife waited for several hours. After that they answered the phone but would never come to repair the roof. Eventually, called another company and in the midst of a very difficult time they came several times until the problem corrected.
Rating Category
Rating out of 5
quality
1.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0
Anna W.
08/2011
1.0
roofing
+ -1 more
unknown
Description of Work: Buddy was there estimator. Was very good about measuring and had special shoes to go up on the roof. I liked him very much and was going to use him. It rained here very hard for a couple of days after he was out and I called for him to send out a tarp to protect the roof until they could get to the job as I had a leak in the Kitchen. He was not in any hurry to solve the problem and he wanted and extra $250.00 to do the repair. I questioned, “since you are doing the job shouldn’t this be a courtesy request? Buddy said, “ I was probably sitting on a pile of money!” I cancelled his contract immediately. Buddy was $400.00 higher then all the other estimates. When I looked up the company they were not even in the Knoxville phone book.
Rating Category
Rating out of 5
Nancy D.
06/2011
5.0
roofing
+ -1 more
Wonderful service. Doug came out many times and answered all questions. He also came several times a day and checked on progress of workers. I have extensive flower beds and pool etc. I wanted a company that took care not to damage my flowers in process of roofing. Oakhill did a fabulous job. The roof looks great and my flowers were left undisturbed. Very happy with entire job. Workers arrived early and stayed late. Work was done sooner than expected. Highly recommend for any roofing job!
Description of Work: Our entire house was reroofed and the power vents and sky lights replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
John P.
07/2010
5.0
roofing
+ -1 more
I really can't praise these guys well enough. Kevin (owner) was very courteous, and made a trip all the way out to my house in Maryville just to drop off a sample board and info about their product line and roofing service. I got 4 different estimates on my roof and Oakhill Roofing had come highly recommended from friends and acquaintances. Out of all 4 estimates Oakhill Roofing beat 2 competing bids by $1,000 and beat the other bid by $800!! That is real money savings right there - not nickel and dime stuff. For me and my family savings in the hundreds is what we call real money. The roofers arrived that moring around 9am so it wasn't too early and they finished the whole job that day. They were very clean and professional. They picked up after themselves and I've yet to find the first nail or anything of that nature. They're licensed and the work is warranteed. I dont believe there are any reviews on AngiesList yet about this company so I wanted to make sure they got credit for their good work, and just as important I wanted to give AngiesList members a chance to save some big bucks on their next roofing project. Oakhill roofing might also provide other services as well, frankly, I dont know because all I was concerned with was my roof.
Description of Work: I had Oakhill Roofing Company reshingle my roof. The complete service: removing all the felt and replacing with new felt, shingling over the peak caps, and I decided to go back with a dimensional shingle.
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Service Categories
Roofing
FAQ
OAKHILL ROOFING CO LLC is currently rated 2.9 overall out of 5.
No, OAKHILL ROOFING CO LLC does not offer free project estimates.
No, OAKHILL ROOFING CO LLC does not offer eco-friendly accreditations.
No, OAKHILL ROOFING CO LLC does not offer a senior discount.
No, OAKHILL ROOFING CO LLC does not offer emergency services.
No, OAKHILL ROOFING CO LLC does not offer warranties.