INDEPENDENT MORTGAGE LENDER, OFFER CONFORMING & NON-CONFORMING LOAN TYPES, APPROVED FREDDIE MAC & FANNIE MAE SELLER/SERVICER, FHA/VA LENDER & MEMBER OF LENDERS ONE MORTGAGE COOPERATIVE.
I went with MIG based on recommendation from real estate agent. The same agent recommended I go VA, so relying on his expertise, I made this request to MIG. The advantages of a VA loan were nullified by my putting down a very large down payment (VA not requiring mortgage insurance and also providing loans to people with poor credit scores-mine is very good). In retrospect, I would have been better served with a conventional loan, but I didn't know enough to pursue this option and the MIG loan officer didn't enlighten me either. From the time I locked with MIG, rates fell, so after the loan closed, I refinanced with an online bank at a lower rate. When I emailed the MIG loan officer as to why my payoff was different than what I was expecting, I received a VERY unprofessional email from the MIG loan officer about loss of commission, etc. I am not in the real estate industry and rarely change homes, so this was all new to me. I was quite insulted by the lack of professionalism. I asked the online loan officer (who was exceptional) I was using for the refinance about this and she said that in her organization, the MIG loan officer would have been fired.
Description of Work: arranged financing for new purchase
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$7,000
Melanie T.
06/2013
5.0
mortgage broker
 + -1 more
They laid out all our options and explained the process we would have to go through. They advised us of the best option for us even though they could not provide the service themselves. We would highly recommend them and will use them in the future.
Description of Work: These guys were great. Even though they did not service the type of mortgage we needed, They sat down with us and gave us invaluable information about financing our home. We will see them the next time we need help.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Candace A.
03/2013
3.0
mortgage broker
 + -1 more
Not great!
Description of Work: In the beginning great detail was paid attention to us and our needs for buying a home, but after we signed the contract for the home it was very hard to get in touch with our actual lender. Her assistant was very inept at answering very important questions, and we were quoted wrong amounts for the type of loan we were trying to get. We were greatly disappointed with our experience, and decided to go with another lender because of it. Apathy is the main reason we went with another lender. I would definitely recommend asking for a seasoned professional if you use this company. We tried them since they were so highly recommended.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Judy Kay S.
01/2013
5.0
mortgage broker
 + -1 more
Our experience was good with some learning curves along the way. John was available for questions and information at every turn. We were able to get a good mortgage at a great rate with no last minute surprises - something I insist on for my own clients. I certainly recommend them.
Description of Work: This is a review for the Fairfield Glade/Crossville branch of Mortgage Investors. John Bruington and his financial team are among the best people that I have dealt with. I am a REALTOR so I deal with many lenders, and will recommend only those that are knowledgeable and straightforward. I would certainly recommend this group.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
William B.
09/2012
5.0
mortgage broker
 + -1 more
Andy Munsey was so helpful and honest. This was a local company and they were all extrenely helpful and nice. They offered me a discount the first time I walked in and then when I returned to sign paperwork they tripled the original discount. This experience was very painless and pleasant. Andy still keeps in contact with me through email regarding the housing market and how things are looking.
Description of Work: Mortgage Company to finance home purchase. They saved me approximately $2000.00 on the closing cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wesley W.
04/2012
5.0
mortgage broker
 + -1 more
Recommendation from someone made me choose them over competition. They took care of all our needs and they were reasonably priced. I would absolutely use them again in the future if need be.
Description of Work: Mortgage Investors Group did all the titled work and put together the sale for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Matthew J.
12/2010
5.0
mortgage broker
 + -1 more
It went great! Everyone I've dealt with has been extremely helpful and have answered every question I've had in a timely and efficient manner. Highly recommend them!
Description of Work: Refinanced my mortgage through MIG with Kevin Rhea. He's been very professional and quick to answer all my questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
William M.
05/2009
4.0
mortgage broker
 + -1 more
Initially, my questions weren't answered promptly. The first agent I worked with left the company, and the next agent was not really eager to help me to much. My realtor arranged for another agent, Patty Francisco, who was great. From then on the service was first-rate. They were fair and gave me an deal on a mortgage that other mortgage brokers couldn't beat.
Description of Work: Mortgage broker service -they found a mortgage for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$3,000
Robert B.
10/2008
5.0
mortgage broker
 + -1 more
Very well. We wound up with a great interest rate, and spent less getting it than anticipated.
Description of Work: Mortgage Investors Group helped us find a good mortgage at a fair price, and with fewer charges and add-ons than other companies we reviewed.
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FAQ
MORTGAGE INVESTORS GROUP is currently rated 4.5 overall out of 5.
No, MORTGAGE INVESTORS GROUP does not offer free project estimates.
No, MORTGAGE INVESTORS GROUP does not offer eco-friendly accreditations.
No, MORTGAGE INVESTORS GROUP does not offer a senior discount.
No, MORTGAGE INVESTORS GROUP does not offer emergency services.
No, MORTGAGE INVESTORS GROUP does not offer warranties.
MORTGAGE INVESTORS GROUP offers the following services: INDEPENDENT MORTGAGE LENDER, OFFER CONFORMING & NON-CONFORMING LOAN TYPES, APPROVED FREDDIE MAC & FANNIE MAE SELLER/SERVICER, FHA/VA LENDER & MEMBER OF LENDERS ONE MORTGAGE COOPERATIVE.